Sao Paulo, 05425-020, SP,
Brazil
Hidrovias do Brasil SA Technographics
Hidrovias do Brasil SA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hidrovias do Brasil SA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Hidrovias do Brasil SA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hidrovias do Brasil SA has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, SAP Transportation Management for Transportation Management in 2019, Freshservice for IT Service Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hidrovias do Brasil SA is running and its propensity to invest more and deepen its relationship with Google , SAP , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hidrovias do Brasil SA revenues, which have grown to $246.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hidrovias do Brasil SA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hidrovias do Brasil SA Tech Stack and Enterprise Applications
Hidrovias do Brasil SA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Hidrovias do Brasil SA implemented Google Workspace (Formerly Google G-Suite) as its core Collaboration platform. Google Workspace (Formerly Google G-Suite) provides Gmail, Google Drive, Google Docs, Google Calendar, and Google Meet capabilities to support enterprise email, document collaboration, calendaring, and virtual meetings. Public site references indicate the organization uses Google Workspace components as part of its corporate IT tooling.
Deployment is described as domain-wide with centralized administration via the Google Workspace admin console, including domain-based user provisioning, role-based access controls, and shared drives for cross-department document management. The implementation supports Collaboration workflows that impact corporate communications, operations, and knowledge management across the company. Governance is implemented through admin console policy controls and Workspace security and compliance settings to manage user access, data sharing, and collaboration workflows.
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Hidrovias do Brasil SA SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Transportation Management | Transportation Management | SCM | ESSENCE | 2019 | 2019 |
In 2019, Hidrovias do Brasil SA implemented SAP Transportation Management in the Transportation Management category, with ESSENCE acting as the system integrator. The engagement focused on embedding SAP Transportation Management into existing SAP landscapes to support freight procurement and settlement workflows across the organization in Brazil.
The implementation configured External Services parameters and Brazilian Taxes settings, and it applied Evaluated Receipt Settlement settings using the tcode MRLL to support Freight Agreements Purchasing. SAP Transportation Management was configured to manage freight agreements, purchase order driven freight, and evaluated receipt settlement processes, aligning transportation execution with purchasing transactional controls.
Architecturally the project spanned both ERP and S4 clients, requiring cross-client configuration and process alignment between the Transportation Management application and SAP purchasing and invoice verification controls. Integration emphasis was on end to end freight procurement flows, including freight agreement processing in purchasing and ERS settlement via MRLL, ensuring transactional continuity between TM, ERP, and S4 client environments.
Governance centered on coordinated configuration ownership between procurement, transportation operations, and finance teams, with ESSENCE supporting rollout and parameter harmonization across clients. Operational coverage targeted Purchasing, Freight Management, and Accounts Payable functions in Brazil, with process standardization around External Services parameters and ERS driven invoice settlement.
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Hidrovias do Brasil SA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2024 | 2024 |
In 2024, Hidrovias do Brasil SA deployed Freshservice for IT Service Management. The Freshservice deployment is delivered as a cloud SaaS instance and is surfaced on the company website as a public self-service channel for internal users and external stakeholders. The implementation targets IT operations and the central service desk for the 1500 employee transportation company.
Configuration work focused on core IT Service Management capabilities including incident management, service catalog and request fulfillment, knowledge base publishing, and asset and configuration tracking. Automation and workflow orchestration were established for ticket routing and SLA enforcement using Freshservice built in workflow engines. The implementation emphasizes web driven service request intake and knowledge driven deflection.
Architecturally the solution is positioned as a SaaS delivered platform with the Freshservice self service portal embedded or linked from Hidrovias do Brasil SA website, enabling users to create tickets and consult knowledge articles without internal VPN access. The deployment centralizes ticketing and knowledge management in the Freshservice application and reduces on premise footprint.
Governance introduced role based access controls, defined SLA policies and lifecycle workflows for incident and request processes, and knowledge management ownership to sustain the public facing portal. Rollout is oriented toward establishing a centralized IT service desk and web surfaced support channel rather than department level customizations.
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IT Decision Makers and Key Stakeholders at Hidrovias do Brasil SA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Hidrovias do Brasil SA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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