Liverpool, L3 9SJ,
United Kingdom
Hill Dickinson Technographics
Hill Dickinson Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hill Dickinson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Hill Dickinson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hill Dickinson has purchased the following applications: Kofax Copitrak (ex Nuance Copitrak) for Expense Management in 2020, hireful ATS for Applicant Tracking System in 2018, Aderant Expert Case for Case Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hill Dickinson is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Proactis , hireful or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hill Dickinson revenues, which have grown to $126.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hill Dickinson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hill Dickinson Tech Stack and Enterprise Applications
Hill Dickinson ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax Copitrak (ex Nuance Copitrak) | Expense Management | ERP | n/a | 2020 | 2020 |
In 2020, Hill Dickinson implemented Kofax Copitrak (ex Nuance Copitrak). The firm deployed Kofax Copitrak (ex Nuance Copitrak) on its website to provide Expense Management capabilities that capture and allocate document, print and reproduction costs within professional services workflows.
Configuration emphasized usage capture, policy-driven cost allocation rules, and reporting modules aligned with Expense Management functional practices, and the implementation linked those modules into finance and office administration processes. Operational coverage focused on administrative and finance functions supporting fee earners and back-office teams in the United Kingdom, with governance structured around billing and reconciliation workflows and role based access for cost owners and approvers.
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Expense Management | ERP |
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2020 | 2020 |
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Hill Dickinson HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| hireful | Legacy | hireful ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Hill Dickinson implemented hireful ATS, an Applicant Tracking System, on its public careers site to centralize job posting and candidate intake. The implementation placed hireful ATS as the firm level tool for applicant capture and initial screening on the website where external candidates apply.
The deployment emphasizes core Applicant Tracking System capabilities, including branded careers page integration, job requisition publishing, candidate application forms, candidate pipeline management, interview workflow configuration, and recruiter and hiring manager access controls. Operational ownership sits with recruitment and HR teams across the firm’s United Kingdom operations, who use hireful ATS to standardize vacancy publication and applicant tracking processes. Governance focused on workflow configuration and permissioning for hiring managers and recruiters, aligning on candidate pipelines and communication templates within the hireful ATS instance.
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Core HR | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Hill Dickinson ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aderant | Legacy | Aderant Expert Case | Case Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Hill Dickinson implemented Aderant Expert Case as a Case Management Solution to standardize matter handling across its professional services operations. The deployment positioned Aderant Expert Case as a client facing intake and case visibility platform surfaced on the firm website, supporting matter registration and status access for external and internal stakeholders.
Aderant Expert Case was configured to manage core case lifecycle functions common to a Case Management Solution, including matter management, document and correspondence capture, configurable workflow orchestration, conflict screening workflows, client intake processing, and access controls. Configuration emphasized structured templates and automated routing to enforce consistent case opening and handling across practice groups.
The application is surfaced on the Hill Dickinson website to facilitate initial client intake and to provide federated case status visibility, while internally it is used by practice teams, case managers, and legal operations to drive matter workflows and collaboration. Integrations are limited to the explicit website exposure described, with internal use spanning core legal and operational functions rather than being confined to a single department.
Governance centered on standardized intake procedures, template driven matter configuration, defined role based permissions, and audit trails to support compliance and case accountability. Rollout and operational routines focused on aligning practice group workflows with the Case Management Solution to ensure uniform case governance across the firm.
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Case Management | ERP Services and Operations |
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2020 | 2020 |
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Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Library Management | ERP Services and Operations |
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2020 | 2020 |
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Hill Dickinson AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Speech Recognition AI | AI-Powered Application |
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2020 | 2020 |
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Hill Dickinson Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Hill Dickinson Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Hill Dickinson Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Hill Dickinson CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Hill Dickinson ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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Hill Dickinson TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Hill Dickinson IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Archive as a Service (AaaS) | IaaS |
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2016 | 2016 |
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Hill Dickinson CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Hill Dickinson
| First Name | Last Name | Title | Function | Department | Phone | |
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| CHRO | CXO | HR | ||||
| Head of HR & Development | Director | HR | ||||
| Senior HR Business Partner | Director | HR | ||||
| HR Systems Manager | Manager | HR |
Apps Being Evaluated by Hill Dickinson Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-01-22 | Hill Dickinson | Evaluated | Aderant | Aderant BillBlast | Legal Time and Billing | ERP Services and Operations |