Tampa, 33605, FL,
United States
Hillsborough County Sheriff's Office Technographics
Hillsborough County Sheriff's Office Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hillsborough County Sheriff's Office and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Hillsborough County Sheriff's Office employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hillsborough County Sheriff's Office has purchased the following applications: Bank of America Works Card Program Management for Payment Processing in 2014, Versaterm CAD for Computer Aided Dispatch in 2005, SendinBlue for Marketing Automation in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hillsborough County Sheriff's Office is running and its propensity to invest more and deepen its relationship with Bank of America , Versaterm , Brevo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hillsborough County Sheriff's Office revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hillsborough County Sheriff's Office intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hillsborough County Sheriff's Office Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bank of America | Legacy | Bank of America Works Card Program Management | Payment Processing | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, Hillsborough County Sheriff's Office implemented Bank of America Works Card Program Management to centralize procurement for its HR Bureau. The Bank of America Works Card Program Management deployment was used to order all items for the HR Bureau and to reconcile expenses at the end of each month on BOA Works, reflecting a targeted use of the application within Payment Processing for HR purchasing and expense workflows.
Configuration and operational practice emphasized centralized card program administration, cardholder purchasing workflows, and transaction level reconciliation within Bank of America Works. Operational scope covered the HR Bureau with finance or accounting touchpoints executing monthly reconciliations, and governance instituted standardized ordering procedures and a recurring month end reconciliation cadence to maintain transactional accountability under the Payment Processing application.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Versaterm | Legacy | Versaterm CAD | Computer Aided Dispatch | ERP Services and Operations | n/a | 2005 | 2005 |
In 2005, Hillsborough County Sheriff's Office implemented Versaterm CAD as part of a communications centre modernization, deploying a Versaterm/Versadex Computer Aided Dispatch and Records Management System. The deployment supported the county communications center handling high volume 9-1-1 communications and dispatch operations, placing Versaterm CAD within the Computer Aided Dispatch category for emergency call intake, unit assignment, and incident tracking.
The implementation included core CAD capabilities and an integrated records management module for case creation, incident queuing, unit status management, and report retrieval, aligning with Computer Aided Dispatch functional workflows. Agency materials note installation and migration activity around 2005, and the Versaterm CAD was later migrated to virtualized servers to improve reliability and reduce costs while remaining operational after the initial installation.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Brevo | Legacy | SendinBlue | Marketing Automation | CRM | n/a | 2019 | 2019 |
In 2019, Hillsborough County Sheriff's Office deployed SendinBlue on their website to establish Marketing Automation capabilities for public communications and community outreach. The initial deployment of SendinBlue centers on web-embedded subscriber capture and email-driven outreach tied to the department's external site.
Configuration emphasizes email campaign management, subscription form integration, template management, contact list segmentation, and automation workflows such as scheduled broadcasts and drip sequences. SendinBlue is used for template-driven communications and scheduling, aligning with core Marketing Automation functional modules.
Operational coverage is centered in the Communications and Community Outreach functions, where content owners manage subscriber lists and approve outbound messages. The implementation integrates SendinBlue into the public web presence through embedded signup forms and hosted campaign links to drive opt-in subscriptions and maintain consent records.
Governance was organized to centralize SendinBlue administration within communications staff, with role-based access controls for campaign creation and approval and defined processes for opt-in management and unsubscribe handling. Ongoing operation depends on the website integration and internal content workflows to sustain subscriber management and scheduled communications.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Hillsborough County Sheriff's Office
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hillsborough County Sheriff's Office Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||