Annaka City, 379-0222,
Japan
Hino Retrax Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hino Retrax and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 155 Hino Retrax employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hino Retrax has purchased the following applications: Fujitsu Cloud IaaS for Application Hosting and Computing Services in 2023, Red Hat Enterprise Linux for Apps Development in 2019, Toshiba T-SQUARE CRM for CRM in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hino Retrax is running and its propensity to invest more and deepen its relationship with Fujitsu , Red Hat , Toshiba or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hino Retrax revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hino Retrax intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Fujitsu | Legacy | Fujitsu Cloud IaaS | Application Hosting and Computing Services | IaaS | n/a | 2023 | 2023 | In 2023 Hino Retrax implemented Fujitsu Cloud IaaS to host its corporate website, using Fujitsu Cloud IaaS as the Application Hosting and Computing Services platform for its public web presence. The deployment is associated with the company website and positions Fujitsu Cloud IaaS as the primary compute and hosting layer for web traffic and digital content delivery. The implementation centers on infrastructure as a service capabilities typical of Application Hosting and Computing Services, including provisioned virtual servers, block and object storage, and network provisioning to support web applications and static content. Configuration work focused on web server instances, persistent storage for site assets, and compute orchestration to maintain the website environment under Fujitsu Cloud IaaS. Operational scope for the deployment is Japan based, covering the corporate website and related customer facing content, with direct impact on IT operations and marketing teams responsible for site uptime and content updates. Governance and operational controls align with standard cloud hosting practices, including identity and access management, monitoring and alerting for availability, and backup of site assets under the Fujitsu Cloud IaaS environment. |
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Red Hat | Legacy | Red Hat Enterprise Linux | Apps Development | PaaS | n/a | 2019 | 2019 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Toshiba | Legacy | Toshiba T-SQUARE CRM | CRM | CRM | n/a | 2022 | 2022 | In 2022 Hino Retrax implemented Toshiba T-SQUARE CRM, specifically the T-SQUARE/CT FC Edition, to centralize phone, fax, and online inquiries into a single contact-center CRM database. The deployment focused on supporting sales and distribution operations across Japan and is identified in the vendor case study as a contact-center CRM implementation. The solution consolidated inbound channels and contact records to provide unified inquiry intake, routing, and case management, enabling structured capture of customer interactions for sales follow up. Configuration emphasized a central CRM database and analytics capabilities intended to support strategic sales analysis. The cloud rollout followed a rapid proof of concept and quick launch approach, operationalizing the contact-center CRM quickly for day to day handling of inbound requests. The system was scaled to manage roughly 1,000 inquiries per month according to the vendor case study, covering phone, fax, and online channels used by sales and distribution teams. Governance changes centralized inquiry handling and data stewardship within the CRM, aligning contact data for sales analysis and distribution workflows. The vendor case study reports improved response quality and enhanced analytics as primary operational outcomes. | |
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Tag Management | CRM |
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2020 | 2020 |
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