Hitachi Systems
6-6, Marunouchi 1-chome Chiyoda-ku,
Tokyo, 100-8280,
Japan
Tokyo, 100-8280,
Japan
81 3 3258 1111
Professional Services
Hitachi Systems Technographics
Hitachi Systems Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hitachi Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 282743 Hitachi Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Hitachi Systems has purchased the following applications: Workday HCM for Core HR in 2016, ResNexus Booking for Reservation and Booking Management in 2017, Microsoft Azure Cognitive Services (AI) for Cognitive Computing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hitachi Systems is running and its propensity to invest more and deepen its relationship with Workday , WorkTango , Cornerstone OnDemand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hitachi Systems revenues, which have grown to $67.27 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hitachi Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hitachi Systems Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Hitachi Systems implemented Workday HCM to consolidate Core HR functions and establish a unified human resources foundation. The deployment aimed to create a single source of truth for employee records and organizational data, aligning Core HR with enterprise HR operations.
Configuration work focused on category-aligned capabilities in Workday HCM, including global worker records, organizational and position management, transactional personnel lifecycle processing, onboarding and offboarding workflows, and role-based security controls. The implementation emphasized centralized HR reporting and standardization of master data to support consistent HR transactions and workforce administration.
Operational governance was structured around centralized HR process ownership, configuration change controls, and phased enablement of business units and HR centers of excellence. Hitachi Systems positioned Workday HCM within its human resources business function to drive standardized HR workflows, data stewardship, and audit-ready personnel management.
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Employee Experience | HCM |
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2014 | 2014 |
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Learning and Development | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResNexus | Legacy | ResNexus Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Hitachi Systems deployed ResNexus Booking for Reservation and Booking Management on its public website to enable customer-facing online booking workflows. The deployment centers on ResNexus Booking as the external booking channel, positioning the application to handle web-based reservations and ticketing for customer interactions on hitachi.co.jp.
ResNexus Booking was configured to provide standard Reservation and Booking Management capabilities, including an online booking engine, availability and calendar management, reservation lifecycle management, and customer data capture for booking records. The implementation emphasizes embedded website components and front-end booking widgets to streamline self-service reservation flows and reduce manual intake for customer-facing teams.
Operational coverage is focused on web-based channels and front-office business functions that manage bookings and customer appointments, aligning web content governance with reservation policies and acceptance rules. Governance activities concentrate on booking lifecycle workflows and reservation data handling, while the technical footprint remains centered on the ResNexus Booking application integrated into the Hitachi Systems website.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cognitive Services (AI) | Cognitive Computing | AI-Powered Application | n/a | 2018 | 2019 |
In 2018 Hitachi Systems deployed Microsoft Azure Cognitive Services (AI) under the Cognitive Computing category, delivering an initial AI service in one month to accelerate solution development. The effort focused on connecting Microsoft Azure Cognitive Services (AI) with Microsoft Dynamics 365 to embed cognitive capabilities directly into business workflows in Japan.
Implementation concentrated on API driven cognitive capabilities typical of the Cognitive Computing category, including language understanding and automated content analysis to augment interaction handling and routing. Configuration emphasized rapid prototyping, lightweight orchestration of Azure Cognitive Services endpoints, and integration points that push analyzed insights back into Dynamics 365 records and case workflows.
Integrations were centered on Microsoft Dynamics 365, using service layer integration to surface cognitive outputs inside CRM workflows and service consoles. Operational coverage targeted customer facing and service support functions, with the implementation scoped for production use across relevant service teams in Japan.
Governance and rollout followed an iterative, sprint based cadence to support the one month delivery objective, with controls for API management and lifecycle updates to the cognitive models. The stated outcome was a one month build of a production AI service and creation of new solution value by linking cognitive outputs into Dynamics 365 processes.
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Video Editing | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2010 | 2010 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2019 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2025 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2024 | 2025 |
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SD-WAN | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2020 |
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IT Decision Makers and Key Stakeholders at Hitachi Systems
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hitachi Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Hitachi Systems Technographics
Hitachi Systems is a Professional Services organization based in Japan,
with around 282743 employees and annual revenues of $67.27 billion.
Hitachi Systems operates a diverse technology stack with applications such as
Workday HCM, ResNexus Booking and Microsoft Azure Cognitive Services (AI),
covering areas like Core HR, Reservation and Booking Management and Cognitive Computing.
Hitachi Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, ResNexus and Microsoft.
Hitachi Systems recently adopted applications including
Red Hat Keycloak in 2023, Cisco Webex Meetings in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hitachi Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hitachi Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hitachi Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.