Grove City, 43123, OH,
United States
HKT Teleservices Technographics
HKT Teleservices Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HKT Teleservices and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 HKT Teleservices employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HKT Teleservices has purchased the following applications: Newton ATS for Recruiting, Applicant Tracking System in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HKT Teleservices is running and its propensity to invest more and deepen its relationship with Newton Software , UKG , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HKT Teleservices revenues, which have grown to $4.29 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HKT Teleservices intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HKT Teleservices Tech Stack and Enterprise Applications
HKT Teleservices HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Newton Software | Legacy | Newton ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, HKT Teleservices implemented Newton ATS as their applicant tracking system on the company career site. Newton ATS, categorized as Recruiting,Applicant Tracking System, is embedded in the HKT Teleservices website to capture candidate applications and publish job postings, routing applicant data directly into the ATS intake process. The deployment emphasizes front-end career site integration and applicant intake architecture, providing an online application experience that feeds job requisitions into Newton ATS.
Configuration focused on standard Recruiting,Applicant Tracking System capabilities, including job requisition management, applicant tracking, interview workflow orchestration, and offer tracking consistent with enterprise ATS functionality. Operational ownership is assigned to HR and talent acquisition teams who use Newton ATS to manage posting, screening, interview coordination, and hiring approvals. HKT Teleservices uses Newton ATS to centralize recruiting and talent acquisition workflows across its recruiting function.
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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HKT Teleservices Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 HKT Teleservices implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution and embedded Cisco Webex Meetings functionality directly on its public website to provide browser based join flows for external participants and prospective customers. The deployment emphasized web access to scheduled sessions and on demand meeting entry from marketing and support pages rather than a client only model.
Deployment focused on standard conferencing capabilities within Cisco Webex Meetings, including host controls and moderation, screen sharing and video conferencing, session recording, and meeting scheduling templates. Configuration work emphasized meeting templates and attendee controls to support consistent external presentation and customer facing session management.
The primary integration signal is the website embedding of Cisco Webex Meetings to surface meeting join and registration flows alongside web content. Operational coverage centers on customer engagement touchpoints and external collaboration channels accessed through the site, with web hosted meeting sessions enabled for external participants and partners.
Governance centered on centralized administration of meeting templates, host permissions, and recording retention policies to standardize how public facing sessions are provisioned and moderated. Administrative workflows were adjusted to centralize scheduling and content management for web embedded sessions, aligning meeting configuration with customer engagement processes.
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IT Decision Makers and Key Stakeholders at HKT Teleservices
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Administration Manager | Manager | HR | |
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VP Finance | VP | Finance | |
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VP IT | VP | IT | |
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VP Operations | VP | Operations | |
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HR Manager | Manager | HR | |
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Accounting Manager | Manager | Finance | |
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Apps Being Evaluated by HKT Teleservices Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||