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HMS Networks Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by HMS Networks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 780 HMS Networks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HMS Networks has purchased the following applications: Microsoft 365 for Collaboration in 2017, Progress Sitefinity for Content Management in 2013, Microsoft Dynamics CRM for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HMS Networks is running and its propensity to invest more and deepen its relationship with Microsoft , Progress Software , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HMS Networks revenues, which have grown to $235.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HMS Networks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, HMS Networks implemented Microsoft 365 to centralize Collaboration across the organization. The Microsoft 365 deployment provides Exchange Online, SharePoint Online, Microsoft Teams and Office productivity applications to support corporate communication, document management and collaboration workflows.
The HMS Networks Microsoft 365 Collaboration implementation supports IT, product engineering, sales and marketing business functions, and the deployment presence is visible on the company's public website. Operational governance centers on tenant level administration, Azure Active Directory identity and access controls, and content lifecycle governance consistent with Collaboration deployments. Rollout patterns commonly include user provisioning, mailbox and file migration and Teams provisioning to establish unified communication and document collaboration.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Progress Sitefinity | Content Management | Content Management | Siili Solutions | 2013 | 2013 |
In 2013, HMS Networks standardized on Progress Sitefinity to consolidate five acquired websites into a single Sitefinity Cloud platform. This Content Management deployment centralized product content and marketing presentation to support global markets and a unified web presence.
Progress Sitefinity was configured to support multi site management, centralized content authoring, role based publishing workflows, and digital marketing orchestration consistent with Content Management best practices. The implementation emphasized reusable content models and product presentation templates to reduce variation across localized sites.
Integrations with Microsoft Dynamics, InRiver PIM and Cloudinary DAM were implemented to synchronize product information, digital assets, and CRM driven marketing content across channels. Siili Solutions served as the implementation partner for the consolidation and integration work, enabling enterprise system connectivity between Sitefinity Cloud and existing marketing and product systems.
HMS Networks remained a Sitefinity customer beyond the initial deployment and completed a Sitefinity Cloud modernization documented in 2024 that improved performance, reduced infrastructure costs and created a unified product presentation. Governance consolidated content ownership within marketing and product management, and rollout prioritized cross functional workflows for product data, asset management and localized marketing.
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Web Content Management | Content Management |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics CRM | CRM | CRM | n/a | 2019 | 2019 |
In 2019, HMS Networks implemented Microsoft Dynamics CRM, a CRM application, to centralize marketing automation and customer engagement workflows within its marketing organization. The implementation timeline aligns with a marketing manager role based in Nivelles that listed responsibilities including website management with Sitefinity, social media management using SemRush and Social Sprout, copywriting and content management, data analytics, marketing automation using Microsoft Dynamics CRM and MailChimp, and event management for trade shows such as Nashville Automation Fair, Automatica Munchen and Hannover Messe.
Microsoft Dynamics CRM was configured to support contact and campaign management, marketing automation workflows and lead capture tied to event activities and digital channels. The deployment explicitly incorporated an integration between Microsoft Dynamics CRM and MailChimp for email campaign execution, while the broader marketing stack included Sitefinity and analytics tools to feed marketing measurement. Governance focused on centralizing campaign orchestration and data capture in Microsoft Dynamics CRM to streamline marketing processes across the companys marketing function.
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, Sales Engagement | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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