Hobart and William Smith Colleges Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hobart and William Smith Colleges and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 221 Hobart and William Smith Colleges employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hobart and William Smith Colleges has purchased the following applications: Oracle PeopleSoft HCM for Core HR in 2012, Automattic Jetpack CRM for CRM in 2021, SecureAuth Authenticate for Identity and Access Management (IAM) in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hobart and William Smith Colleges is running and its propensity to invest more and deepen its relationship with Oracle , Instructure , Interfolio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hobart and William Smith Colleges revenues, which have grown to $105.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hobart and William Smith Colleges intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2012 | 2012 |
In 2012, Hobart and William Smith Colleges implemented Oracle PeopleSoft HCM for Core HR. The implementation consolidated the institution's payroll and human resources administration into Oracle PeopleSoft HCM, establishing a single HRIS environment to manage payroll processing, personnel records, position management and benefits administration.
Deployment focused on PeopleSoft Payroll and Human Resources modules, with configuration and customization work performed by an on-staff PeopleSoft Payroll and Human Resources Analyst/Developer who handled system configuration, report development and application support. Operational ownership was assigned to HR and payroll business functions, and the implementation emphasized workflow automation for core HR transactions, role based access controls and centralized employee data management across campus administrative departments.
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Learning and Development | HCM |
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2013 | 2013 |
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Recruiting | HCM |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021, Hobart and William Smith Colleges deployed Automattic Jetpack CRM on their public website. The Automattic Jetpack CRM instance functions as the institution's CRM for web-based constituent capture and engagement, embedding contact forms, profile records, and engagement workflows into the site content layer.
The implementation emphasizes core CRM capabilities such as contact record management, constituent segmentation, form-based data capture, and basic email engagement automation, configured to operate from the website front end. Integrations with back-office systems are not specified in the source, so operational coverage is presented around web-managed constituent workflows; standard higher education usage suggests the tool supports admissions, advancement, and campus communications activities. Governance is implemented through site-level configuration and CRM record stewardship, aligning web capture flows with internal CRM processes rather than a separate on-premise installation.
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Marketing Automation | CRM |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SecureAuth | Legacy | SecureAuth Authenticate | Identity and Access Management (IAM) | CyberSecurity | n/a | 2017 | 2019 |
In 2017 Hobart and William Smith Colleges implemented SecureAuth Authenticate as their Identity and Access Management (IAM) platform to centralize authentication and access control for campus applications and workforce identity. Hobart and William Smith Colleges used SecureAuth Authenticate to provide a single authentication fabric supporting higher education IT business functions across student, faculty and staff access.
The implementation deployed federation, single sign-on, self-service password management and multi-factor authentication capabilities, and included the PeopleSoft Authenticator module to support workforce identity workflows tied to PeopleSoft. Configuration work included authentication policy definition, federation metadata exchange, SSO session management and self-service password reset flows to align campus application access with centralized IAM controls.
Discovery began in 2017 and a vendor-supported rollout completed in 2019, with the colleges achieving near 100% end-user adoption after the 2019 rollout. Operational scope covered campus applications across the United States higher education environment, shifting access governance into centralized authentication policies and vendor-assisted rollout processes to standardize MFA and SSO across academic and administrative systems.
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