Hoist Finance
Bryggargatan 4,
Stockholm, 111 21,
Sweden
Stockholm, 111 21,
Sweden
46 8 55 51 77 90
Banking and Financial Services
Hoist Finance Technographics
Hoist Finance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hoist Finance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1496 Hoist Finance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hoist Finance has purchased the following applications: Adyen for Payment Processing in 2020, Alvaria Call Center Employee Experience for Employee Experience in 2018, BANCOS Core Banking for Core Banking in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hoist Finance is running and its propensity to invest more and deepen its relationship with Adyen , Alvaria , G&H Bankensoftware or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hoist Finance revenues, which have grown to $285.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hoist Finance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hoist Finance Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adyen | Legacy | Adyen | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Hoist Finance implemented Adyen to manage online payment acceptance on its corporate website. The deployment uses Adyen as the central payment gateway and Payment Processing platform for web checkout, enabling card authorizations, tokenization, and support for alternative payment methods typical of Payment Processing solutions. The implementation centers on embedding Adyen-hosted components and API-based integration into the site checkout to capture customer payments and route authorization and capture requests.
Operational coverage is focused on customer-facing collections and billing workflows, impacting finance and customer service functions that handle payment reconciliation and dispute management. Governance and operational controls were aligned to payment operations, including PCI compliance, token management, and checkout orchestration to centralize payment handling through Adyen. The implementation is specific to web-based payment acceptance on the Hoist Finance website, with architecture concentrated on Adyen’s gateway and checkout integration.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alvaria | Legacy | Alvaria Call Center Employee Experience | Employee Experience | HCM | n/a | 2018 | 2018 |
In 2018, Hoist Finance implemented Alvaria Call Center Employee Experience across its Poland collections contact centre operations. The deployment leveraged Alvaria Cloud together with the Aspect/Alvaria dialer as the primary outbound dialing engine for collections workflows, Apps Category "".
The implementation emphasized cloud contact centre and dialer configuration, including outbound campaign orchestration, agent desktop improvements, and queue management capabilities typical of contact centre platforms. Alvaria Call Center Employee Experience is referenced as the application surface for agent interactions, and employee-experience and workforce engagement management usage is inferred from reported gains in agent motivation and interface improvements.
Operational scope was centered on the Poland site, as part of a broader collections and CRM transformation in the European region, supporting collectors and contact centre agents in outbound collections workflows. The architecture situated the Aspect/Alvaria dialer within Alvaria Cloud to drive high-volume outbound activity and to support collections process automation.
Reported outcomes in the case material include a 45% increase in outbound calls and a 2.5× rise in promises to pay following the deployment of Alvaria Call Center Employee Experience. Governance and rollout specifics are limited in the source, the narrative therefore focuses on the cloud contact centre and dialer capabilities and the inferred employee experience improvements rather than named process changes.
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Employee Experience | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| G&H Bankensoftware | Legacy | BANCOS Core Banking | Core Banking | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 Hoist Finance implemented BANCOS Core Banking to manage its German credit portfolios, establishing a Core Banking deployment focused on lending and credit management in Germany. The BANCOS Core Banking implementation was executed within an aggressive five month rollout timeline and produced a first credit portfolio go live that established a scalable core for adding further portfolios.
The implementation emphasized credit and lending modules, delivering automated dunning and postbox based workflow support as primary capabilities. Configuration work concentrated on credit lifecycle management, portfolio consolidation and workflow orchestration typical of Core Banking platforms, with the credit module used to operationalize collections and account servicing rules.
The project incorporated integration of external credit portfolio data into the BANCOS Core Banking environment, enabling ingestion and normalization of portfolio feeds into the central credit ledger. Operational scope was explicitly lending and credit management within Germany, with finance teams and portfolio operations as the primary business functions impacted by the rollout.
Governance and rollout followed a portfolio by portfolio onboarding approach during the five month 2023 program, aligning operational processes to the new workflow model and transitioning day to day portfolio servicing onto the core. The first credit portfolio go live served as a foundational release to scale subsequent portfolio additions into the BANCOS Core Banking platform.
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Debt Collection and Recovery | ERP Services and Operations |
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2018 | 2018 |
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Debt Collection and Recovery | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2023 | 2023 |
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Digital Signing | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2018 | 2018 |
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Customer Analytics | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Hoist Finance
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Hoist Finance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hoist Finance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hoist Finance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Hoist Finance Technographics
Hoist Finance is a Banking and Financial Services organization based in Sweden,
with around 1496 employees and annual revenues of $285.0 million.
Hoist Finance operates a diverse technology stack with applications such as
Adyen, Alvaria Call Center Employee Experience and BANCOS Core Banking,
covering areas like Payment Processing, Employee Experience and Core Banking.
Hoist Finance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Adyen, Alvaria and G&H Bankensoftware.
Hoist Finance recently adopted applications including
BANCOS Core Banking in 2023, Blue Billywig Platform in 2023 and DocuSign eSignature in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hoist Finance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hoist Finance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hoist Finance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.