Stockholm, 111 21,
Sweden
Hoist Finance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hoist Finance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1496 Hoist Finance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hoist Finance has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017, Microsoft Azure Monitor for Application Performance Management in 2020, Aspect Via for Call Center in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hoist Finance is running and its propensity to invest more and deepen its relationship with Microsoft , Huawei Enterprise , Aspect Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hoist Finance revenues, which have grown to $285.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hoist Finance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 | ||
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2020 | 2020 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Aspect Software | Legacy | Aspect Via | Call Center | CRM | n/a | 2018 | 2018 | In 2018, Hoist Finance deployed Aspect Via as its Customer Engagement Platform for contact center and customer service operations. The company had already operated the full range of Aspect solutions at locations in the UK, Germany and France for several years, and extended Aspect technology into a new site in Poland, with Spain and Italy planned next. Aspect Via is a cloud-based contact centre software product that supplies native interaction management, workforce optimisation, IVR and digital self-service. Hoist Finance configured Aspect Via to deliver integrated contact routing, agent desktop workflows, workforce scheduling and self-service channel orchestration across its European customer service footprint. Whereas previous implementations were deployed on premise, Hoist chose to move to the cloud and to use Aspect Via for its new deployments, shifting deployment architecture for new sites to a cloud-native model. The implementation focused on centralizing interaction management and workforce optimisation in the cloud while preserving operational continuity with existing Aspect deployments in other markets. Operational scope targeted contact centre and customer service functions across Hoist Finance locations in Europe, beginning with Poland and staged rollouts to Spain and Italy while maintaining the established UK, Germany and France sites within the wider Aspect environment. Governance and rollout emphasized staged site onboarding, configuration of IVR and digital self-service, and alignment of contact center workflows and scheduling through Aspect Via. | |
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Customer Analytics | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2023 | 2023 |
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Digital Signing | Content Management |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Core Banking | ERP Services and Operations |
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2023 | 2023 |
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Debt Collection and Recovery | ERP Services and Operations |
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2018 | 2018 |
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Debt Collection and Recovery | ERP Services and Operations |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Employee Experience | HCM |
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2018 | 2018 |
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Employee Experience | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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EPM | EPM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||