London, x, W1T 4EZ,
United Kingdom
HOK Technographics
HOK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HOK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 HOK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HOK has purchased the following applications: Deltek Vantagepoint for ERP Financial in 2024, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HOK is running and its propensity to invest more and deepen its relationship with Deltek , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HOK revenues, which have grown to $401.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HOK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HOK Tech Stack and Enterprise Applications
HOK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deltek | Legacy | Deltek Vantagepoint | ERP Financial | ERP | n/a | 2024 | 2024 |
In 2024 HOK implemented Deltek Vantagepoint as its chosen ERP Financial application. The deployment was positioned to centralize project-centric finance and resource planning for a 1700 employee professional services firm with reported revenue of 401000000, aligning financial control with architectural practice workflows.
The implementation focused on core ERP Financial capabilities typical for project driven firms, including project accounting and cost management, time and expense capture, accounts receivable and billing engines for fee proposals, budget control and financial reporting. Configuration work emphasized project fee structures, timesheet workflow alignment with project managers, and role based access for practice leaders and finance staff, while maintaining Deltek Vantagepoint as the transactional ledger and reporting source.
Operational coverage centered on finance teams, project management offices, practice leaders and project managers across HOKs United Kingdom operations, embedding Deltek Vantagepoint into staffing and project planning processes. The rollout narrative and job sourcing indicate user proficiency expectations, with internal stakeholders such as practice leaders and project managers trained on Deltek Vantagepoint workflows to support proposal development and project delivery accounting.
Governance measures included the establishment of standardized financial controls, approval routing and configuration of security roles to separate practice level responsibilities from central finance functions. Training, change control and staged user onboarding were emphasized to reinforce proficiency, consistent with recruiting requirements that list Deltek VantagePoint knowledge as highly preferred.
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HOK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, HOK implemented Cisco Webex Meetings. Cisco Webex Meetings is used on HOK's website and serves as the firm's Audio Video and Web Conferencing solution. The deployment leverages the cloud hosted Webex Meetings service, providing browser and native client access for scheduled and ad hoc meetings. Functional capabilities observed align with the category and include audio and video conferencing, screen and content sharing, session recording, and web page embedded meeting join flows.
Operationally, Cisco Webex Meetings supports collaboration across HOK's professional services workflows, enabling client facing presentations and internal design team reviews via embedded meeting links on the corporate site. The implementation emphasizes website level access and browser based participation to simplify external user access for clients and partners. Cisco Webex Meetings is positioned as HOK's primary Audio Video and Web Conferencing layer for online meetings initiated from HOK's site.
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Collaboration | Collaboration |
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2015 | 2015 |
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HOK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, HOK implemented Hotjar on its public website to capture behavioral insights as part of its Customer Experience program. The Hotjar deployment used the standard client side JavaScript snippet embedded across HOK.com to enable session recordings, heatmaps, onsite feedback widgets and funnel analysis. This instrumentation supplied qualitative session replay alongside quantitative page metrics to inform UX research and content optimization.
HOK Hotjar Customer Experience supports web UX, digital analytics and marketing business functions, with operational ownership assigned to the digital experience team. Access controls and governance were centralized to bring Hotjar outputs into design reviews and analytics workflows, preserving traceability of feedback and session data. The implementation emphasized site level instrumentation for behavioral analysis rather than integrations with back office systems.
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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HOK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at HOK
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by HOK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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