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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel Tech Stack and Enterprise Applications

Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel ERP
Vendor
Previous System
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Category
Market
VAR/SI
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Insight
HighRadius Legacy RadiusOne AR Suite AR Automation ERP n/a 2020 2020
In 2020, Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel, deployed RadiusOne AR Suite. The RadiusOne AR Suite is implemented as an AR Automation solution to manage accounts receivable workflows exposed through the property website, enabling electronic invoice delivery, payment acceptance, and collections orchestration. This deployment positions RadiusOne AR Suite to centralize invoice generation and automate routine receivables tasks for the hotel’s finance operations. Deployment is implemented as a web-embedded AR Automation instance accessed by finance and front desk staff, supporting guest folio settlement and corporate billing workflows. Operational scope covers property-level finance, revenue operations, and front office billing processes, with configuration focused on automated invoicing, dispute tracking, and payment application workflows. Governance emphasizes standardized AR processes and role based access for property accountants to ensure consistent billing and collections execution.
ERP Financial ERP 2018 2018
Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel HCM
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M3 Legacy M3 Labor Management Time and Attendance HCM n/a 2018 2018
In 2018, Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel implemented M3 Labor Management in the Time and Attendance category to consolidate employee time capture and support payroll processing across the property. The deployment covered labor data collection for roughly 80 employees and was positioned to support biweekly payroll and benefits administration used by the hotel accounting team. M3 Labor Management was configured to capture shift hours, accruals and scheduling information while providing a payroll interface into the existing M3 Accounting ERP. The application was used to feed labor cost and payroll data into monthly and quarterly financial close routines, including accruals and journal entries prepared by the Financial Controller, and to support routine variance analysis versus budget and forecast. Operationally the implementation integrated labor records with hotel accounting workflows, tying time and attendance outputs to the daily night audit package, Daily Revenue Report review, and general ledger posting and reconciliations for cash, accounts receivable and sales tax. Scope included the hotel accounting department, biweekly payroll for all hotel employees, and cross functional coordination with senior management for alignment of labor with revenue and occupancy forecasts. Governance was centered on the Financial Controller who established and maintained M3 Accounting ERP and M3 Labor Management processes, supervised one accounting staff, and enforced payroll controls, reconciliation steps and billing and receivables follow through. The rollout emphasized process standardization for payroll preparation, KPI reporting such as ADR and RevPAR, and documented collection and dispute workflows for accounts receivable.
Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel Collaboration
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Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020 Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel implemented Cisco Webex Meetings as a customer-facing conferencing capability. Cisco Webex Meetings is deployed on the hotel website and is used to enable remote participation in meetings and events, aligning with the Audio Video and Web Conferencing category and supporting meeting and event delivery for the property. The implementation centers on core Audio Video and Web Conferencing functionality, including browser-based join flows, multi-party video and audio conferencing, screen sharing, and meeting recording and replay. Configuration focuses on web-embedded access and meeting provisioning workflows that allow event coordinators to publish join links directly to clients and registrants, reflecting typical conferencing module usage for hospitality event operations. Operational coverage is property level, with the system serving the hotel events team, sales and guest services for scheduling and hosting virtual or hybrid meetings. Governance emphasizes access controls and centralized meeting provisioning at the property, integrating the Cisco Webex Meetings entry points into the public website to streamline registration and remote attendance for group bookings and booked event services.
Collaboration Collaboration 2012 2012
Collaboration Collaboration 2015 2015
Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel Content Management
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Digital Asset Management Content Management 2020 2020
Digital Signing Content Management 2022 2022
Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel eCommerce
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Personalization and Product Recommendations eCommerce 2013 2013
Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel CRM
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Category
Market
VAR/SI
When
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Insight
Customer Data Platform CRM 2020 2020
Customer Experience CRM 2018 2018
Data Management Platform CRM 2017 2017
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2013 2013
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2015 2015
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel ITSM
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Application
Category
Market
VAR/SI
When
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Insight
Application Performance Management ITSM 2020 2020
IT Service Management ITSM 2018 2018
Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel PaaS
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Category
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VAR/SI
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Insight
Transactional Email PaaS 2014 2014
Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel IaaS
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Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2012 2012
Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel CyberSecurity
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Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel

First Name Last Name Title Function Department Email Phone
Financial Controller/Staff Accountant Manager Finance
Director of Sales and Marketing Director Marketing

Apps Being Evaluated by Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel Technographics
Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel is a Leisure and Hospitality organization based in United States, with around 80 employees and annual revenues of $8.0 million.
Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel operates a diverse technology stack with applications such as RadiusOne AR Suite, M3 Labor Management and Cisco Webex Meetings, covering areas like AR Automation, Time and Attendance and Audio Video and Web Conferencing.
Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HighRadius, M3 and Cisco Systems.
Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel recently adopted applications including DocuSign eSignature in 2022, Salesforce Sales Cloud in 2021 and RadiusOne AR Suite in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.