HOM Furniture, Inc.
10301 Woodcrest Dr NW,
Coon Rapids, 55433, MN,
United States
Coon Rapids, 55433, MN,
United States
1 763-767-3675
Retail
HOM Furniture, Inc. Technographics
HOM Furniture, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HOM Furniture, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 HOM Furniture, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HOM Furniture, Inc. has purchased the following applications: TeamSupport SnapEngage for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Klevu Discovery Suite for Personalization and Product Recommendations in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HOM Furniture, Inc. is running and its propensity to invest more and deepen its relationship with TeamSupport , Google , Calendly or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HOM Furniture, Inc. revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HOM Furniture, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HOM Furniture, Inc. Tech Stack and Enterprise Applications
HOM Furniture, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, HOM Furniture, Inc. deployed TeamSupport SnapEngage on its public website. TeamSupport SnapEngage is implemented as a customer-facing chat widget and is categorized as Chatbots and Conversational AI, positioned to handle online customer support and sales inquiries through real-time conversational engagement.
The implementation uses the vendor hosted chat interface embedded in the website and configures conversational routing, canned responses, session transcripts and lead capture flows consistent with Chatbots and Conversational AI functionality. Operational ownership is centered on the online customer care and e-commerce teams, with chat session data intended to integrate into support workflows or CRM systems where configured, and governance focused on chat routing rules, response templates and escalation procedures.
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HOM Furniture, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
HOM Furniture, Inc. implemented Google Workspace (Formerly Google G-Suite) in 2014 as its enterprise Collaboration platform for corporate communications and document workflows. The 2014 deployment covers the retailer's central corporate functions and supports an employee base of roughly 2,000 across its U.S. retail and support operations, and public site artifacts reference Google Workspace presence on the HOM Furniture website.
The implementation of Google Workspace (Formerly Google G-Suite) includes standard Collaboration modules such as Gmail for corporate email, Google Calendar for scheduling, Google Drive for file storage, and Google Docs, Sheets, and Slides for document co-authoring and content creation. Administrative capabilities consistent with the platform such as the Admin console, user and group provisioning, and domain management are part of the deployed configuration to enforce access controls and collaboration policies.
Operational coverage centers on business functions for corporate communications, merchandising coordination, store operations support, and centralized back-office collaboration. Public references on the company website indicate that Google Workspace artifacts are embedded within HOM Furniture's digital footprint, aligning the Collaboration platform with the company domain and external communications.
Governance is implemented through centralized administration and standard Collaboration governance controls, including group-based access and policy enforcement via the Google Workspace administration layer. The narrative reflects an enterprise SaaS collaboration architecture, with Google Workspace serving as the primary Collaboration suite for HOM Furniture, Inc.'s internal productivity and email services.
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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HOM Furniture, Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klevu | Legacy | Klevu Discovery Suite | Personalization and Product Recommendations | eCommerce | n/a | 2020 | 2020 |
In 2020, HOM Furniture, Inc. deployed Klevu Discovery Suite on its website to provide Personalization and Product Recommendations for its online storefront. The implementation positioned Klevu Discovery Suite as the client facing discovery layer, embedded into site search, category listing and product detail pages to drive personalized product surfacing and recommendation workflows.
The deployment leveraged Klevu Discovery Suite modules for search relevance, recommendation widgets and AI driven personalization, with configuration work focused on catalog indexing, query intent mapping, synonym management and merchandising rules for relevance tuning. Klevu Discovery Suite was configured to serve real time recommendations and contextual search responses, using cloud based indexing and API endpoints to deliver on page suggestions and search result ranking.
Operational coverage centered on the public website and the ecommerce and merchandising functions responsible for catalog curation and onsite relevance governance. Governance practices emphasized centralized control of recommendation logic and ongoing relevance tuning by merchandising, supported by continuous catalog feeds and API connectivity into Klevu Discovery Suite to keep product data and personalization signals synchronized.
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Product Review Management | eCommerce |
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2015 | 2015 |
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HOM Furniture, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Social Media Management | CRM |
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2020 | 2020 |
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HOM Furniture, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2020 | 2020 |
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HOM Furniture, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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HOM Furniture, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at HOM Furniture, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by HOM Furniture, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HOM Furniture, Inc. IT executives and key decision makers. This section highlights HOM Furniture, Inc.'s latest recorded technology evaluations, including DocuSign eSignature for Digital Signing on 2026-02-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HOM Furniture, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-02-23 | HOM Furniture, Inc. | Evaluated | DocuSign | DocuSign eSignature | Digital Signing | Content Management |
FAQ - APPS RUN THE WORLD HOM Furniture, Inc. Technographics
HOM Furniture, Inc. is a Retail organization based in United States,
with around 2000 employees and annual revenues of $200.0 million.
HOM Furniture, Inc. operates a diverse technology stack with applications such as
TeamSupport SnapEngage, Google Workspace (Formerly Google G-Suite) and Klevu Discovery Suite,
covering areas like Chatbots and Conversational AI, Collaboration and Personalization and Product Recommendations.
HOM Furniture, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TeamSupport, Google and Klevu.
HOM Furniture, Inc. recently adopted applications including
Okta Identity Cloud in 2021, Calendly in 2020 and Klevu Discovery Suite in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HOM Furniture, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates HOM Furniture, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HOM Furniture, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.