Southport, 4215, QLD,
Australia
Home Care Assistance Australia Technographics
Home Care Assistance Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Home Care Assistance Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Home Care Assistance Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Home Care Assistance Australia has purchased the following applications: Deputy Time and Attendance for Time and Attendance in 2017, Kaleida eRSP for Home Care Management in 2017, Shareaholic for Marketing Analytics, Marketing Automation in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Home Care Assistance Australia is running and its propensity to invest more and deepen its relationship with Deputy , Fullsteam , Shareaholic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Home Care Assistance Australia revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Home Care Assistance Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Home Care Assistance Australia Tech Stack and Enterprise Applications
Home Care Assistance Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deputy | Legacy | Deputy Time and Attendance | Time and Attendance | HCM | n/a | 2017 | 2017 |
In 2017 Home Care Assistance Australia implemented Deputy Time and Attendance to centralize scheduling and time capture for its 300-employee home care operations. The deployment targeted office administration in Southport QLD and established Deputy Time and Attendance as the operational system for rostering, time approval, and payroll-adjacent workflows across client-facing care teams.
The implementation configured core modules for staff scheduling, clock in and clock out time capture, and supervisory time approval processes, with administrators maintaining staff and client master data inside Deputy Time and Attendance. Functional workflows included weekly client invoicing preparation, staff scheduling to client assignments, and the recording of staff mileage and time entries for downstream billing.
Deputy Time and Attendance was used in tandem with an external eRsp system, administrators entering staff, times, mileage, and costs into eRsp for client account billing, while approved time records in Deputy supported payroll processing. The narrative indicates an operational integration pattern where Deputy handled workforce scheduling and time approval, and eRsp absorbed detailed billing inputs for invoicing clients.
Governance practices centered on maintaining accurate personnel and client files inside Deputy Time and Attendance, approval of staff times prior to payroll, and administrative controls around interviewing, induction, and contractor liaison for client services. Operational responsibility rested with office administration, covering day to day enquiries from clients, families, and staff, and ensuring file information remained current and correct.
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Workforce Scheduling | HCM |
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2017 | 2017 |
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Home Care Assistance Australia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fullsteam | Legacy | Kaleida eRSP | Home Care Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Home Care Assistance Australia implemented Kaleida eRSP in its Home Care Management environment. The initial deployment concentrated on office administration at the Southport QLD site, supporting an Administration Coordinator role responsible for client and staff record entry and maintenance.
Kaleida eRSP was configured to manage client records, weekly client invoicing, staff scheduling, and billing workflows. Core functional use included entering staff profiles, recording times, logging mileage and costs, and maintaining current client file information to support accounts receivable and billing precision.
The implementation operated alongside Deputy, with staff times approved in Deputy for payroll and time, mileage and cost details entered into Kaleida eRSP for billing client accounts, creating an operational link between time capture and billing processes. Operational scope included administration, rostering, payroll coordination, and coordination with contractors for client works.
Governance and process changes emphasized administrative ownership of data accuracy, approval gates for staff times to support payroll, and standardized procedures for scheduling, invoicing and staff induction. Daily operational routines included frontline handling of client and family enquiries, interview and induction workflows, and contractor liaison to ensure service delivery continuity.
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Home Care Assistance Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shareaholic | Legacy | Shareaholic | Marketing Analytics, Marketing Automation | CRM | n/a | 2016 | 2016 |
In 2016, Home Care Assistance Australia deployed Shareaholic on its public website to enable site-level engagement and measurement. The implementation is categorized under Marketing Analytics,Marketing Automation and uses the Shareaholic application to provide on-page content engagement features and analytics.
The implementation is delivered as a client-side Shareaholic script embedded across customer-facing pages, configured to surface content recommendation widgets, social sharing buttons, and to capture referral and engagement events. Configuration work centered on widget placement, recommendation rules, and analytics instrumentation so Shareaholic records page level referral sources and user interaction events.
Operational ownership rested with the marketing and digital content teams, with governance defined for widget configuration, editorial controls over recommended content, and dashboard monitoring of referral traffic within Shareaholic. The deployment operates as a SaaS delivered application on the website and provided Marketing Analytics,Marketing Automation capabilities used by marketing and content functions.
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Home Care Assistance Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Home Care Assistance Australia
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Apps Being Evaluated by Home Care Assistance Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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