Chicago, 60607, IL,
United States
Home Chef Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Home Chef and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Home Chef employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Home Chef has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2022, Lever by Employ for Applicant Tracking System in 2015, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Home Chef is running and its propensity to invest more and deepen its relationship with Oracle , Employ , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Home Chef revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Home Chef intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2022 | 2023 |
In 2022 Home Chef implemented Oracle NetSuite ERP for ERP Financial functions while executing a parallel TMS and logistics project that ran from January 2022 to February 2023. The program targeted high-volume freight and distribution cost accounting as Home Chef manages thousands of trucks, routes, shipments, and line hauls per day, aligning logistics operations with corporate finance processes.
The Oracle NetSuite ERP deployment focused on capturing and positioning freight and transportation costs inside the financial system, using automated workflows to convert shipment events into finance transactions. Functional capabilities implemented included freight cost capture, allocation to general ledger accounts, and automated vendor bill creation and routing to accounts payable, with configuration aimed at supporting freight cost visibility and financial reconciliation.
Integrations were central to the architecture, with deep integrations between ShipWell and Oracle NetSuite ERP. Home Chef used ShipWell API libraries together with a cloud integration platform at Celigo to ingest TMS events and marketplace bid outcomes, orchestrate shipment tendering, and push validated cost data into NetSuite. The implementation also connected custom e-commerce systems to the integration layer to ensure end to end shipment cost traceability.
Governance and rollout emphasized cross functional coordination between logistics, operations, and finance, and introduced a marketplace where shippers can bid for shipments to lower total cost of ownership. The rollout period established new tendering and cost posting workflows, and produced stated outcomes including operational optimizations, labor reduction, and lowered TCO while ensuring costs were seamlessly positioned to the finance team in NetSuite.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015 Home Chef implemented Lever by Employ as its Applicant Tracking System. The implementation established Lever by Employ as the primary recruiting platform for Home Chef, a United States food manufacturing company with approximately 2500 employees, and is surfaced directly on the company careers site at jobs.lever.co/homechef.
Lever by Employ is used to manage job posting and candidate intake, routing applications through configurable pipelines, and to coordinate interview scheduling and offer workflows, reflecting common Applicant Tracking System functionality. Configuration emphasizes requisition workflows, candidate pipeline stages, tagging and collaboration features to support talent acquisition and hiring manager processes.
The deployment is surfaced through Lever hosted job pages, providing a career site integration that centralizes application capture and candidate records for talent acquisition and hiring manager teams. Governance is organized around requisition approvals and interview loop orchestration within the Applicant Tracking System, with Lever by Employ acting as the system of record for applicant tracking on Home Chef's website.
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Applicant Tracking System | HCM |
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2023 | 2023 |
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Benefits Administration | HCM |
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2020 | 2021 |
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Core HR | HCM |
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2020 | 2021 |
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Payroll | HCM |
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2020 | 2021 |
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Time and Attendance | HCM |
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2020 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Home Chef deployed Ruby Live Chat as an on-site customer engagement channel on its www.homechef.com website. Ruby Live Chat is implemented as a Chatbots and Conversational AI solution, provisioned as an embedded web chat widget with centralized vendor administration and console access for configuration and monitoring.
The implementation centers on real-time conversational workflows, combining automated greetings and routing with human agent escalation, transcript capture, and reporting to support order support and customer service functions. Operational governance is managed by customer service operations, which configures business hours, routing rules, agent assignments, and canned responses through the Ruby Live Chat administration interface, maintaining session management and agent handoff processes for web-based customer interactions.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2014 | 2014 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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