Home Depot Pro Referral
4000 E 3rd Ave #3,
Foster City, 94404, CA,
United States
Foster City, 94404, CA,
United States
1 855-723-2266
Construction and Real Estate
Home Depot Pro Referral Technographics
Home Depot Pro Referral Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Home Depot Pro Referral and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Home Depot Pro Referral employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Home Depot Pro Referral has purchased the following applications: JobScore for Recruiting, Applicant Tracking System in 2015, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Home Depot Pro Referral is running and its propensity to invest more and deepen its relationship with JobScore , Salesforce , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Home Depot Pro Referral revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Home Depot Pro Referral intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Home Depot Pro Referral Tech Stack and Enterprise Applications
Home Depot Pro Referral HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobScore | Legacy | JobScore | Recruiting, Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015 Home Depot Pro Referral implemented JobScore as its Recruiting,Applicant Tracking System and embedded the vendor's applicant tracking capabilities directly into the company career site. The implementation targets recruiting and HR functions for the United States operations of the 80 employee organization, using JobScore to present public job listings and capture candidate applications via the corporate website.
JobScore was configured to support standard ATS functional modules, including career site job posting, candidate tracking across hiring stages, resume parsing and candidate profile aggregation, and workflow automation for requisition-to-hire processes. The deployment emphasized configurable hiring pipelines and interview scheduling capabilities consistent with Recruiting,Applicant Tracking System workflows, enabling hiring managers and recruiters to manage candidate progression and collaboration within the platform.
Operational coverage centers on talent acquisition and HR intake, with JobScore serving as the front-end interface for external applicants and the internal recruiter dashboard for screening and selection. The application is deployed as a web-accessible ATS integrated into the customer-facing hiring pages, providing a unified application intake stream from the website into the JobScore system.
Governance was organized around centralized applicant workflows and role-based access control for recruiters, hiring managers, and HR administrators, aligning requisition approvals and candidate handoffs with existing hiring processes. The narrative focuses on structural implementation details, restating JobScore as the chosen application and positioning the solution within the Recruiting,Applicant Tracking System category to support ongoing talent acquisition operations.
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Home Depot Pro Referral AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Home Depot Pro Referral implemented Salesforce Chat (formerly Salesforce Live Agent) as their Chatbots and Conversational AI solution on the public-facing proreferral.com website. The deployment is customer-facing and focused on real-time engagement, positioning Salesforce Chat as the primary conversational layer for contractor lead capture and service inquiries.
The implementation of Salesforce Chat (formerly Salesforce Live Agent) included a web-embedded chat widget, pre-chat data capture, agent availability and presence controls, and real-time routing rules to surface conversations to available agents. Configuration emphasized session handling, transcript capture, and the use of the Salesforce agent console to manage concurrent chats and escalate to asynchronous channels when required.
Operationally the chat instance is embedded in the company website and engineered to create structured interaction records within the Salesforce platform, enabling chat transcripts to be associated with contact and case records. The system supports business functions in customer service and lead intake, providing a direct conversational channel for homeowners and contractors visiting the site.
Governance and rollout were managed through internal Salesforce administration, with configuration of routing, user profiles, and chat capacity tuned to the organization size. Agent workflow adjustments and agent console training were part of operationalizing the chat channel, ensuring consistent handling of live chat sessions and transcript management within the Salesforce environment.
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Home Depot Pro Referral Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Home Depot Pro Referral implemented Google Workspace (Formerly Google G-Suite) to provide enterprise collaboration and productivity services. Google Workspace (Formerly Google G-Suite) was established as the companys primary Collaboration platform to centralize corporate email, calendaring, and document workflows across the business.
The deployment focused on core modules aligned with the Collaboration category, including Gmail for corporate email, Google Drive and Google Docs for document storage and collaborative editing, Google Calendar for scheduling, and the Admin console for account and policy administration. Configuration work included domain-based account provisioning, organizational units, group-based access controls, and shared drive structures to support cross-functional teams.
Operational coverage extended across the United States organization of approximately 80 employees, with Google Workspace supporting customer support, field operations, and marketing functions. Public signals show Google Workspace presence on the company website, indicating use for business email and externally visible contact functions.
Governance relied on centralized administration and standard Google Workspace workflows to manage user lifecycle, access control, and collaboration policies. Home Depot Pro Referral Google Workspace (Formerly Google G-Suite) Collaboration supported core business functions for communications, document collaboration, and scheduling.
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Home Depot Pro Referral Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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Home Depot Pro Referral CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Home Depot Pro Referral PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Home Depot Pro Referral IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Home Depot Pro Referral
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Manager, Pro & Field Operations | Manager | Operations | |
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VP, Online, Marketing, and Merchandising Technology | VP | Marketing | |
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Manager Customer Experience and Operations | Manager | Customer Service | |
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Apps Being Evaluated by Home Depot Pro Referral Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Home Depot Pro Referral IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Home Depot Pro Referral digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Home Depot Pro Referral Technographics
Home Depot Pro Referral is a Construction and Real Estate organization based in United States,
with around 80 employees and annual revenues of $20.0 million.
Home Depot Pro Referral operates a diverse technology stack with applications such as
JobScore, Salesforce Chat (formerly Salesforce Live Agent) and Google Workspace (Formerly Google G-Suite),
covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Home Depot Pro Referral has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as JobScore, Salesforce and Google.
Home Depot Pro Referral recently adopted applications including
Google Cloud Platform (GCP) in 2021, Crazy Egg in 2019 and Salesforce Chat (formerly Salesforce Live Agent) in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Home Depot Pro Referral’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Home Depot Pro Referral’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Home Depot Pro Referral technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.