Walsall, WS2 7BN,
United Kingdom
Homeserve United Kingdom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Homeserve United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Homeserve United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Homeserve United Kingdom has purchased the following applications: Eploy Recruitment CRM for Candidate Relationship Management in 2024, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Homeserve United Kingdom is running and its propensity to invest more and deepen its relationship with Eploy , Zellis , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Homeserve United Kingdom revenues, which have grown to $358.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Homeserve United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eploy | Legacy | Eploy Recruitment CRM | Candidate Relationship Management | HCM | n/a | 2024 | 2025 |
In 2024 Homeserve United Kingdom implemented Eploy Recruitment CRM as a Candidate Relationship Management solution to centralise recruitment and deliver a dedicated careers site for HR and recruitment across United Kingdom and EMEA. The Eploy Recruitment CRM deployment combined Eploy ATS and Talent CRM to provide unified candidate lifecycle management and vacancy orchestration.
Implementation included configuration of Eploy ATS and Talent CRM modules to streamline vacancy approvals, manage candidate pipelines, and automate onboarding workflows. The careers site was provisioned to unify employer branding and capture candidate data directly into the Talent CRM, supporting automated pre-employment checks and structured onboarding processes.
Operational integrations included Experian for automated background checks and Zellis for exporting new-starter payroll data, enabling an end-to-end handoff from recruitment to payroll. Governance centralized vacancy approval workflows and reporting across HR and recruitment teams, and the implementation delivered faster offers and improved reporting as stated.
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Employee Self Service | HCM |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2008 | 2009 |
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Customer Experience | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2024 | 2024 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Treasury Management | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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