Horizon Blue Cross Blue Shield of New Jersey
3 Penn Plaza E,
Newark, 7105, NJ,
United States
Newark, 7105, NJ,
United States
1 800-355-2583
Insurance
Horizon Blue Cross Blue Shield of New Jersey Technographics
Horizon Blue Cross Blue Shield of New Jersey Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Horizon Blue Cross Blue Shield of New Jersey and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Horizon Blue Cross Blue Shield of New Jersey employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Horizon Blue Cross Blue Shield of New Jersey has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2001, Workday Absence Management for Absence and Leave Management in 2018, NASCO Processing System for Core Admin Processing System in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Horizon Blue Cross Blue Shield of New Jersey is running and its propensity to invest more and deepen its relationship with Oracle , Workday , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Horizon Blue Cross Blue Shield of New Jersey revenues, which have grown to $4.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Horizon Blue Cross Blue Shield of New Jersey intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Horizon Blue Cross Blue Shield of New Jersey Tech Stack and Enterprise Applications
Horizon Blue Cross Blue Shield of New Jersey ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2001 | 2017 |
In 2001, Horizon Blue Cross Blue Shield of New Jersey implemented Oracle PeopleSoft ERP as its ERP Financial platform. The deployment targeted core finance and human capital management processes across the organization and positioned Oracle PeopleSoft ERP as the primary system for finance and HR functional workflows.
Implementation activities included managed upgrades and module deployments, notably the managed upgrade of PeopleSoft HRMS to version 9.2 and the managed upgrade of PeopleSoft Financials to version 9.0. Horizon also implemented PeopleSoft Enterprise Learning Management and the ePerformance module to extend HR capabilities into learning and performance management, with configuration work focused on version alignment and HR workflow integration. The implementation narrative centers on module activation, version management, and functional configuration consistent with ERP Financial and HCM operational needs.
These efforts were executed across Horizon’s HR, Finance, and Learning and Development functions supporting approximately 5,000 employees in the United States. Governance emphasized upgrade management and phased module rollout, coupled with change management to coordinate version transitions and functional cutovers. Project records indicate the HRMS 9.2 and Financials 9.0 upgrades and the Enterprise Learning Management and ePerformance implementations were successfully managed.
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ERP Financial | ERP |
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2017 | 2018 |
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ERP Financial | ERP |
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2018 | 2019 |
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Expense Management | ERP |
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2016 | 2016 |
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Horizon Blue Cross Blue Shield of New Jersey HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2019 |
In 2018, Horizon Blue Cross Blue Shield of New Jersey implemented Workday Absence Management to centralize Absence and Leave Management within its HR environment. The deployment was carried out inside the existing Workday Human Resources Information System, with the HR Shared Services organization designated as primary operational owner.
Workday Absence Management was configured to support standard absence workflows consistent with the Absence and Leave Management category, including employee time-off requests, leave type definitions, accrual processing, and approval routing. Configuration and business process design work explicitly linked absence workflows to Core HR and Benefit Enrollment processes to ensure coherent employee record handling and eligibility checks.
Operational coverage emphasized the HR Shared Services Center where teams perform audits of daily operations and resolution of escalated issues, and where managers act as Workday practitioners responsible for Core HR, Benefit Enrollment, and Absence Management process oversight. Integration points described in the implementation are internal to the Workday HRIS, maintaining a single system of record for employee absence data and benefits-related attributes.
Governance centered on audit controls, escalation workflows, and centralized custody of confidential employee records, embedding absence management controls into HR Shared Services procedures. The implementation narrative highlights embedding Workday Absence Management into HR operational governance and process design rather than standalone point solutions.
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Benefits Administration | HCM |
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2018 | 2019 |
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Benefits Administration, Onboarding | HCM |
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2019 | 2019 |
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Compensation Management | HCM |
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2018 | 2019 |
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Core HR | HCM |
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2001 | 2017 |
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Core HR | HCM |
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2018 | 2019 |
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Learning and Development | HCM |
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2018 | 2019 |
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Payroll | HCM |
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2018 | 2019 |
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Performance and Goal Management | HCM |
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2018 | 2019 |
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Recruiting | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2019 |
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Time and Attendance | HCM |
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2010 | 2010 |
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Time and Attendance | HCM |
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2018 | 2019 |
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Horizon Blue Cross Blue Shield of New Jersey ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| National Account Service Company | Legacy | NASCO Processing System | Core Admin Processing System | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Horizon Blue Cross Blue Shield of New Jersey implemented NASCO Processing System from National Account Service Company as a Core Admin Processing System, with program activities concentrated between August 2013 and April 2014. The initiative was managed by the PMO team under a Sr Program Lead and carried an overall project cost of approximately 15M, focused on compliance and claims processing continuity.
The deployment centered on claim processing and Customer Service Work Stream capabilities, with explicit emphasis on ICD-10 compliance. NASCO Processing System was configured and governed to support business process design changes, including recommendations to improve systems and activities that touch claims adjudication and customer service workflows. The Sr Program Lead drove planning and design efforts across functional modules and coordinated ICD-10 operations and support plans.
Governance was executed through a PMO structure that led cross-functional teams responsible for operations and support of all systems functions and business processes under Claim Processing and Customer Service. The program delivered targeted operational readiness for ICD-10 within the NASCO claims environment, with the documented program scope and budget overseen by the PMO leadership.
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Core Admin Processing System | ERP Services and Operations |
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2023 | 2023 |
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Core Admin Processing System | ERP Services and Operations |
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2004 | 2004 |
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Core Admin Processing System | ERP Services and Operations |
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2019 | 2019 |
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Horizon Blue Cross Blue Shield of New Jersey Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2012 | 2018 |
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Analytics and BI | Analytics and BI |
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2005 | 2005 |
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Horizon Blue Cross Blue Shield of New Jersey Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2010 | 2010 |
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Horizon Blue Cross Blue Shield of New Jersey Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Horizon Blue Cross Blue Shield of New Jersey CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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CRM | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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Horizon Blue Cross Blue Shield of New Jersey ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Horizon Blue Cross Blue Shield of New Jersey SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2020 | 2020 |
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Incentive Compensation Management | SPM |
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2016 | 2017 |
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Incentive Compensation Management | SPM |
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2021 | 2021 |
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Horizon Blue Cross Blue Shield of New Jersey TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2016 | 2016 |
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Payment Integrity | TRM |
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2016 | 2017 |
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Payment Integrity | TRM |
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2022 | 2022 |
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Treasury Management | TRM |
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2019 | 2019 |
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Horizon Blue Cross Blue Shield of New Jersey PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Horizon Blue Cross Blue Shield of New Jersey IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Network Management and Monitoring | IaaS |
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2017 | 2017 |
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Horizon Blue Cross Blue Shield of New Jersey CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Horizon Blue Cross Blue Shield of New Jersey
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, Human Resources | VP | HR | |
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SVP HR | VP | HR | |
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Director of HR | Director | HR | |
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Director, Human Resources, Engagement,Talent Mgt. /Talent Development | Director | HR | |
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Director Data Strategy | Director | IT | |
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Senior Director, Analytics Business Partner and Data Science | Director | IT | |
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Director, IT Service and Business Management | Director | IT | |
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CIO | CXO | Finance | |
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VP of Finance | VP | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Controller | Director | Finance | |
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Vice President Finance, Government Programs Division | VP | Finance | |
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Director, Financial Planning & Analysis | Director | Finance | |
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Director Finance, Healthcare Management | Director | Finance | |
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Senior Director - Divisional Information Leader - Service Operations & Mandate Compliance | Director | Legal | |
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Director Compensation, Benefits and Wellness | Director | HR | |
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SVP HR | VP | HR | |
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SVP & Chief Financial Officer | CXO | Finance | |
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EVP Operations | VP | Finance | |
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Manager, CRM and Process Improvement | Manager | IT | |
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Sales Director | Director | Sales | |
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Director of Sales Commercial Markets | Director | Sales | |
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Senior Director of Sales and Account Management - Large Group Market | Director | Sales | |
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Compensation Analyst | Manager | HR | |
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Compensation Analyst | Manager | HR | |
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VP, Enterprise Claim Operations | VP | Customer Service | |
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Director Risk Adjustment Operations and Process Improvement | Director | Risk | |
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Vice President & Chief Information Officer | CXO | IT | |
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Senior Vice President, Chief Audit, Compliance and Risk Officer | CXO | Risk | |
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Senior Vice President, General Counsel & Corporate Secretary | VP | Legal | |
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Assistant General Counsel | Manager | Legal | |
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Manager, Corporate Governance and Legal Operations | Manager | Legal | |
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SVP, Enterprise Business and Technology Solutions | VP | IT | |
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VP Network Management & Strategy | VP | IT | |
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Director Infrastructure and Operations | Director | Finance | |
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Data Network Infrastructure Manager | Manager | IT | |
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Network Executive ll | CXO | IT | |
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Director, Sales Operations | Director | Sales | |
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Director, Sales Enablement & Education | Manager | Sales | |
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Manager, Broker Administration and Sales Incentive | Manager | Sales | |
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EVP, EBTS & Operations & CIO | VP | IT | |
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Chief Human Resources Officer | CXO | HR | |
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Vice President and Chief of Staff | CXO | HR | |
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Director, Human Resources - HRIS & Shared Services | Director | HR | |
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Vice President, Head of Total Rewards & HRIS | VP | HR | |
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Director, Enterprise Payroll Services | Director | HR | |
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Senior Director, Human Resources | Director | HR | |
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Vice President Talent Acquisition & Workforce Planning | VP | HR | |
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Director of Vendor Management & Workforce Management | Director | HR | |
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Senior Database Administrator | Non Manager | IT | |
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MS SQL Server Database Administrator | Non Manager | IT | |
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IT Manager - Enterprise Applications | Manager | IT | |
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Applications Developer | Non Manager | IT | |
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Apps Being Evaluated by Horizon Blue Cross Blue Shield of New Jersey Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Horizon Blue Cross Blue Shield of New Jersey IT executives and key decision makers. This section highlights Horizon Blue Cross Blue Shield of New Jersey's latest recorded technology evaluations, including Quickbase for Apps Development on 2025-12-18 and athenaOne for Medical Practice Management, Electronic Health Record on 2025-08-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Horizon Blue Cross Blue Shield of New Jersey digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-12-18 | Horizon Blue Cross Blue Shield of New Jersey | Evaluated | Quickbase | Quickbase | Apps Development | PaaS |
| 2025-08-14 | Horizon Blue Cross Blue Shield of New Jersey | Evaluated | athenahealth | athenaOne | Medical Practice Management, Electronic Health Record | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Horizon Blue Cross Blue Shield of New Jersey Technographics
Horizon Blue Cross Blue Shield of New Jersey is a Insurance organization based in United States,
with around 5000 employees and annual revenues of $4.70 billion.
Horizon Blue Cross Blue Shield of New Jersey operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Workday Absence Management and NASCO Processing System,
covering areas like ERP Financial, Absence and Leave Management and Core Admin Processing System.
Horizon Blue Cross Blue Shield of New Jersey has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and National Account Service Company.
Horizon Blue Cross Blue Shield of New Jersey recently adopted applications including
Cognizant TriZetto Facets in 2023, Cotiviti Payment Integrity in 2022 and PostHog in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Horizon Blue Cross Blue Shield of New Jersey’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Horizon Blue Cross Blue Shield of New Jersey’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Horizon Blue Cross Blue Shield of New Jersey technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.