AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Horizon Hobby Tech Stack and Enterprise Applications

Horizon Hobby ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Business One ERP Financial ERP n/a 2010 2011
In 2010 Horizon Hobby deployed SAP Business One in the EU as part of a short term strategic global plan to reduce the SAP instance and create a central data center for Europe, providing a significant savings. SAP Business One was provisioned to address ERP Financial requirements and to centralize transactional financial processing for the company’s European entities. The implementation emphasized core ERP Financial modules including general ledger, accounts payable, accounts receivable, and inventory to financial reconciliation, configured to support multi entity consolidation and a European chart of accounts. SAP Business One was configured to exchange order, inventory, and financial transaction data with a second tier warehouse management system that was deployed in the European theater as a stop gap measure. The broader roadmap anticipated integration with a Red Prairie WMS for global warehouse orchestration. The SAP Business One rollout in Europe was aligned with concurrent projects including WebSphere e commerce for domestic and international B2B and B2C, acquisition of a Transportation and Manifesting module to streamline shipping, and a US deployment of Red Prairie WMS that replaced an Infor WM module. Project governance designated a Director, Global Enterprise System as the single point of contact into IT reporting to the CIO, supported by an 11 person IT staff and disciplined SDLC project management practices. Operational governance encompassed IT policies, standards, security measures, vendor contract and license management, and an initiative to create a global business intelligence capability. The IT organization also managed an ERP system on AS400 during this period, and the central European data center strategy for SAP Business One was explicitly intended to consolidate instances and yield significant savings.
ERP Financial ERP 2022 2023
Payment Processing ERP 2021 2021
Horizon Hobby AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
InSync Legacy InSync AI Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Horizon Hobby deployed InSync AI on its public website. The deployment uses InSync AI as a Chatbots and Conversational AI solution to provide customer-facing conversational support for e-commerce and customer service, handling product queries and guiding site navigation. Horizon Hobby implemented InSync AI as a site-embedded conversational widget configured for product discovery, FAQ automation, guided navigation, and common order and shipping questions. The implementation scope was limited to the website and focused on customer service and e-commerce functions, operated by the company’s online support and merchandising teams, with the conversational layer handling initial triage and escalating complex issues to human agents when required.
Horizon Hobby Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Horizon Hobby implemented Microsoft 365 to establish Collaboration capabilities across its organization. The Microsoft 365 deployment provided cloud hosted productivity and collaboration tools for corporate and administrative teams at the US-based retail company. Horizon Hobby Microsoft 365 Collaboration supports business functions including internal communications, document collaboration, and mobile productivity. The implementation aligned with typical Microsoft 365 architecture, centering on hosted email and Office applications, document libraries and team collaboration workspaces, with OneDrive file sync and SharePoint sites as core collaboration elements. Microsoft 365 is present in Horizon Hobby's web footprint, indicating use of cloud hosted collaboration services within the company digital estate. Governance emphasis included centralized user provisioning, access control and standardized document lifecycle workflows to organize collaboration across departments.
Horizon Hobby eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
Personalization and Product Recommendations eCommerce 2020 2020
Product Review Management eCommerce 2020 2020
Shipping Management eCommerce 2016 2016
Shipping Management eCommerce 2018 2018
Horizon Hobby SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Supply Chain Management SCM 2022 2023
Horizon Hobby CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Customer Support CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Horizon Hobby ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
Horizon Hobby PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2021 2021
Transactional Email PaaS 2022 2022
Horizon Hobby IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2007 2007
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Horizon Hobby

First Name Last Name Title Function Department Email Phone
Director of Distribution and Logistics Director Supply Chain
Director - Supply Chain Director Supply Chain
International Logistics Manager Manager Supply Chain
Supply Chain Manager Manager Supply Chain
Global Corporate Controller Director Finance
Purchasing Manager Manager Procurement
Director of IT Director IT
Accounts Payable Accountant Manager Finance
Sr. IT Operations Specialist Non Manager IT
IT Business Analyst Non Manager IT
Assistant Controller Director Finance

Apps Being Evaluated by Horizon Hobby Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Horizon Hobby IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Horizon Hobby digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Horizon Hobby Technographics
Horizon Hobby is a Retail organization based in United States, with around 370 employees and annual revenues of $0.0 million.
Horizon Hobby operates a diverse technology stack with applications such as SAP Business One, InSync AI and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Horizon Hobby has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, InSync and Microsoft.
Horizon Hobby recently adopted applications including Oracle Cloud ERP in 2022, Oracle Cloud SCM in 2022 and Pathwire Mailgun in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Horizon Hobby’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Horizon Hobby’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Horizon Hobby technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.