Hornbach
Hornbach Technographics
Hornbach Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hornbach and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23549 Hornbach employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hornbach has purchased the following applications: Klarna Payments for Payment Processing in 2020, SAP HCM Compensation for Compensation Management in 2012, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hornbach is running and its propensity to invest more and deepen its relationship with Klarna , SAP , ATOSS Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hornbach revenues, which have grown to $6.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hornbach intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hornbach Tech Stack and Enterprise Applications
Hornbach ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klarna | Legacy | Klarna Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Hornbach implemented Klarna Payments on its website. Klarna Payments serves as the Payment Processing solution for Hornbach's online checkout, consolidating card and alternative payment methods while centralizing transaction authorization and settlement. The implementation used Klarna Payments frontend components embedded in Hornbach.de to capture customer payment input, and server side APIs to tokenize, authorize, and confirm payments.
Operational coverage is focused on Hornbach's e-commerce function and online order flows, routing web checkout traffic through Klarna Payments as the payment layer. Governance and operational responsibilities were organized around ecommerce and payments operations for transaction reconciliation and fraud handling, with Klarna Payments acting as the payment processing layer interfacing into Hornbach order and merchant reconciliation processes.
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Hornbach HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| SAP | Legacy | SAP HCM Compensation | Compensation Management | HCM | n/a | 2012 | 2013 |
In 2012 Hornbach implemented SAP HCM Compensation to introduce Compensation Management capabilities as part of an international SAP HCM rollout led from the Mannheim area, Germany. The initiative coordinated internal and external team members to align HR IT with business needs across the retail organization, covering a workforce of 23549 employees.
The SAP HCM Compensation deployment was delivered alongside SAP HCM modules Organizational Management, Personnel Administration, Payroll, Compensation Management, Learning Solution, and Performance Management, with a German specific add-on to manage the legally governed sickness related absenteeism process Betriebliches Eingliederungsmanagement. Functional template definition and configuration covered compensation planning workflows, eligibility rules, and pay element mappings to support statutory and country specific payroll requirements. The implementation emphasized Compensation Management workflows, role based access controls, and configuration of approval paths for variable pay.
Integrations were scoped for Success Factors Recruiting and a Global identity management system, reflecting coordination between talent acquisition, identity provisioning, and core HR processes. The rollout architecture centralized HR master data in SAP HCM Compensation and interfaced compensation events to payroll and personnel administration for downstream processing. Operational coverage included HR, payroll, learning, and performance management functions across Hornbachs international footprint.
Governance was executed with a Product Owner role inside an agile project management organization to plan and prioritize HR IT related business requirements. Change management activities included stakeholder engagement, test management, and key user support, while project tasks encompassed vendor selection, scoping, budgeting, and organizational design. The program established standardized compensation approval workflows and end to end governance between compensation planning and payroll execution.
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Core HR | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2012 | 2013 |
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Core HR | HCM |
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2023 | 2023 |
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Learning and Development | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2012 | 2013 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2020 |
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Succession and Leadership Planning | HCM |
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2012 | 2013 |
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Workforce Analytics | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2016 | 2016 |
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Hornbach Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Hornbach implemented Microsoft 365 as its core Collaboration platform. The deployment is observable on Hornbach's website and establishes Microsoft 365 as a cloud hosted productivity layer for the company.
The implementation focused on Microsoft 365 core capabilities, including cloud email and calendaring, document management and versioned file storage, shared team workspaces and real time collaboration with online productivity apps. Configuration appears to emphasize SaaS tenant administration, user access provisioning and centralized content repositories consistent with the Collaboration category.
Operational scope reflects integration between corporate collaboration tooling and the public site, with governance centered on centralized administration, information architecture and content governance. The profile indicates Hornbach applied Microsoft 365 to unify productivity, document lifecycle and communication workflows across its organization.
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Survey and Questionnaire | Collaboration |
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2019 | 2019 |
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Hornbach Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Hornbach SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2023 | 2023 |
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Hornbach CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Hornbach ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Hornbach TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Whistleblowing Management | TRM |
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2018 | 2018 |
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Hornbach IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Hornbach
| First Name | Last Name | Title | Function | Department | Phone | |
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Human Resources Business Partner | Manager | HR | |
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Head of Human Resources & Organisational Development | Director | HR | |
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HR Business Partner | Manager | HR | |
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HR Business Partner- Recruiting, Talent Management | Manager | HR | |
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Head of Employee Development and Support | Director | HR | |
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Senior Project Manager-SAP HCM | Manager | IT | |
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CTO, Member of the Board | CXO | IT | |
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Apps Being Evaluated by Hornbach Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hornbach IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hornbach digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Hornbach Technographics
Hornbach is a Retail organization based in Germany,
with around 23549 employees and annual revenues of $6.20 billion.
Hornbach operates a diverse technology stack with applications such as
Klarna Payments, SAP HCM Compensation and Microsoft 365,
covering areas like Payment Processing, Compensation Management and Collaboration.
Hornbach has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Klarna, SAP and Microsoft.
Hornbach recently adopted applications including
SAP SuccessFactors Employee Central in 2023, SAP Order Management in 2023 and Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hornbach’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hornbach’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hornbach technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.