Compassus
10 Cadillac Dr Suite 400,
Brentwood, 37027, TN,
United States
Brentwood, 37027, TN,
United States
1 833-380-9583
Non Profit
Compassus Technographics
Compassus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Compassus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Compassus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Compassus has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2017, Workday Benefits for Benefits Administration in 2015, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Compassus is running and its propensity to invest more and deepen its relationship with Microsoft , Workday , Cornerstone OnDemand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Compassus revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Compassus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Compassus Tech Stack and Enterprise Applications
Compassus ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Compassus implemented Microsoft Dynamics GP as its ERP Financial application. The deployment targeted core accounts payable and bookkeeping workflows within Compassus finance teams, aligning the Microsoft Dynamics GP application to vendor payment and invoice lifecycle management.
Microsoft Dynamics GP was configured to support processing and review of invoices and check requests, reflecting classic Great Plains invoice workflows. Configuration included invoice capture and upload for bookkeeping retention, indexed fields for vendor ID, invoice number, and item description, and approval routing for check requests to enforce invoice validation and payment authorization.
Operational coverage centered on finance, accounts payable, and vendor management functions, with staff maintaining constant contact with vendors to resolve disputes in payment information. The implementation supported documented vendor master data management and handled the accurate and timely processing of up to 1,000 invoices per month using Microsoft Dynamics GP.
Governance changes emphasized standardized data entry and invoice review procedures, assigning clear responsibilities to AP teams for invoice documentation, vendor communications, and bookkeeping storage practices. Microsoft Dynamics GP served as the central ERP Financial system for these finance operations, consolidating invoice processing and vendor recordkeeping within the finance function.
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Compassus HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2015 | 2015 |
In 2015, Compassus deployed Workday Benefits as the core component of its Benefits Administration initiative across the organization. Compassus is a United States nonprofit with roughly 6,000 employees and $1.5 billion in revenue, and an HRIS Analyst was employed from Apr 2015 to Oct 2015 in Brentwood, Tennessee to serve as a project SME and operational lead for the deployment.
Workday Benefits was configured in tandem with core Workday HCM capabilities, with explicit coverage of Compensation, Talent, Time Tracking, and Absence modules. The HRIS Analyst documented Workday system designs and user procedures, maintained role-based security and user permissions in Workday, and shaped benefits enrollment workflows, eligibility rules, and event processing consistent with Benefits Administration functional requirements.
Governance work included establishing a continuous monitoring process to identify trends and process variations, evaluating the impact of new Workday releases, and supporting implementation of new functionality through testing, training, and change communications. The HRIS Analyst also acted as HRIS lead for acquisitions and mergers, aligning benefits configurations and operational procedures across HR and payroll teams to support ongoing benefits administration and compliance.
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Compensation Management | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Talent Management | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Compassus AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Compassus deployed Ruby Live Chat on its public website to provide real time conversational support for patient and family inquiries. Ruby Live Chat is used as the organization's Chatbots and Conversational AI layer for website based engagement and serves as the primary inbound digital conversation channel.
The implementation emphasized the web widget and agent interface, configured with real time visitor routing, canned response libraries, and transcript capture to support care navigation workflows. Configuration work focused on operating hours, escalation rules to live agents, and message templates to ensure consistent front line responses across digital touchpoints.
Deployment is scoped to Compassus’s United States website presence and routes web visitors to staffed chat agents and internal care teams through the Ruby Live Chat interface. Operational terminology used in the rollout includes session handling, chat handoff, transcript retention, and agent console management, aligning application behavior with patient intake and inquiry handling functions.
Governance and operating procedures were established to centralize chat routing rules, maintain response templates, and retain conversation logs for care team follow up. Ongoing administration resides with digital engagement and contact center stakeholders to manage operational settings and service level coverage for the Ruby Live Chat installation.
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Compassus Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Compassus Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Compassus CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Compassus ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Compassus IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2009 | 2009 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Compassus CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Compassus
| First Name | Last Name | Title | Function | Department | Phone | |
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SVP & Chief Human Resources Officer | CXO | HR | |
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Senior Director, Compensation, HRIS, & Payroll | Director | HR | |
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Vice President Human Resources | VP | HR | |
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Director Of Benefits at Compassus | Director | HR | |
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Vice President Talent Acquisition | VP | HR | |
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Director of Talent Acquisition | Director | HR | |
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Director of Talent Acquisition | Director | HR | |
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Director of Corporate Talent Acquisition | Director | HR | |
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Senior Vice President, Chief Information Officer | CXO | IT | |
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Director of Infrastructure Engineering and Support | Director | Finance | |
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Vice President - Digital Transformation | VP | IT | |
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Director of IT Service Management | Director | IT | |
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Apps Being Evaluated by Compassus Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Compassus IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Compassus digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Compassus Technographics
Compassus is a Non Profit organization based in United States,
with around 6000 employees and annual revenues of $1.50 billion.
Compassus operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Workday Benefits and Ruby Live Chat,
covering areas like ERP Financial, Benefits Administration and Chatbots and Conversational AI.
Compassus has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Workday and Ruby.
Compassus recently adopted applications including
Ruby Live Chat in 2021, DocuSign eSignature in 2021 and Salesforce Marketing Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Compassus’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Compassus’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Compassus technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.