Hospital for Special Surgery
535 East 70th Street,
New York, 10021, NY,
United States
New York, 10021, NY,
United States
1 212-606-1000
Healthcare
Hospital for Special Surgery Technographics
Hospital for Special Surgery Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hospital for Special Surgery and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Hospital for Special Surgery employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hospital for Special Surgery has purchased the following applications: Absorb LMS for Learning and Development in 2019, EPIC EHR for Electronic Health Record in 2014, Epic Caboodle (ex Cogito Data Warehouse) for Data Warehouse in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hospital for Special Surgery is running and its propensity to invest more and deepen its relationship with Absorb , UKG , Epic Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hospital for Special Surgery revenues, which have grown to $32.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hospital for Special Surgery intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hospital for Special Surgery Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Absorb | Legacy | Absorb LMS | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019, Hospital for Special Surgery implemented Absorb LMS. Absorb LMS serves as the hospital's Learning and Development platform and is published on the HSS website as a web-accessible learning portal for employees. The deployment focuses on delivering structured training content, onboarding materials, and continuing education relevant to healthcare operations.
Configuration centers on course catalog management, learner enrollment and tracking, compliance course delivery, and administrative reporting, consistent with typical Learning and Development capabilities. Administration is centralized within HR and clinical education teams, providing role-based access to clinical and administrative staff across the organization. The implementation is surfaced through the HSS website as a web-accessible learner portal, supporting automated enrollment and completion recording workflows.
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Time and Attendance | HCM |
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2011 | 2011 |
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Time and Attendance | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2011 | 2011 |
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Workforce Management | HCM |
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2021 | 2021 |
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Workforce Scheduling | HCM |
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2011 | 2011 |
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Workforce Scheduling | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2014 | 2014 |
Hospital for Special Surgery implemented EPIC EHR in 2014. EPIC EHR was deployed to provide Electronic Health Record functionality across perioperative spine care, a 40-bed inpatient unit, and internal medicine ambulatory practice at HSS's New York flagship hospital.
The implementation emphasized clinician-configured modules and templates, with Spine and Internal Medicine providers building order and note templates and embedding standardized clinical pathways for perioperative care. The team implemented an EHR multidisciplinary rounding tool and workflow templates that reduced interdisciplinary rounding time by 30 minutes, and standardized preoperative decolonization processes that lowered surgical site infection rates by 30 percent.
Operational adoption extended into specialty practice management, including a documented transition of the Foot and Ankle service from CareTracker to EPIC EHR. Epic reporting was used to standardize interdepartmental communication and to optimize scheduling of preoperative appointments, while data analysis and targeted training of patient care associates improved EHR data capture. The deployment also included coordination with the organization’s billing service to improve charge capture and collections at the practice level.
Governance and change management were clinician-led, with hands-on provider education, template libraries, and huddles to streamline front and back office workflows. Clinical leadership integrated EHR workflow changes with existing perioperative and consult services processes, and used multidisciplinary committees and teaching activities to reinforce new protocols across specialties.
Documented outcomes tied to the EPIC EHR implementation and associated process changes include a 30 percent reduction in readmission rates, a 50 percent reduction in blood clot events, a decrease in average length of stay by over 24 hours, and external recognition as one of America’s Best Hospitals for Spine Surgery from 2017 to 2019. EPIC EHR served as the core Electronic Health Record platform enabling these clinical pathways, operational reporting, and practice management improvements.
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2019 | 2019 |
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Healthcare ERP | ERP Services and Operations |
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2015 | 2015 |
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Healthcare ERP | ERP Services and Operations |
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2014 | 2014 |
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Laboratory Management | ERP Services and Operations |
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2015 | 2015 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic Caboodle (ex Cogito Data Warehouse) | Data Warehouse | Analytics and BI | n/a | 2013 | 2013 |
In 2013, Hospital for Special Surgery implemented Epic Caboodle (ex Cogito Data Warehouse) as its Data Warehouse to centralize reporting and analytics across clinical, perioperative and administrative functions. The deployment established a centralized data repository and a reporting fabric intended to serve provider, clinical, research and administrative stakeholders across the hospital.
The implementation focused on extraction, transformation and load workflows to ingest data from the PICIS suite, Mediware PS database, PICIS OR Manager and SMARTRACK into Epic Caboodle, with enterprise reporting surfaced through the Epic Clarity environment. Functional capabilities delivered included standardized hospital wide reports, parameterized enterprise reports in Epic Clarity, custom queries based on screen build for data capture, and operational reports for Preference Cards and OR management implemented in collaboration with perioperative leadership.
Operational tooling and technical configuration leveraged Microsoft SQL Server and Toad for SQL for query development and data staging, with downstream report generation using SAP Crystal, Microsoft Access and SAP Business Intelligence WEBI. Reports were deployed into PICIS and OR Manager for authorized stakeholders including OR administration, clinical staff, risk management and research, and used for external reporting to accreditation and regulatory entities such as JCAHO and state health departments.
Program governance included documented business requirements documents and functional requirement documents, standardized report development and rollout processes, and cross functional collaboration with IT, the Director of Operations, the VP of OR and finance leadership. Financial reporting and dashboards were developed with clinical coding and terminology standards in mind, using ICD and CPT code sets and clinical vocabularies such as LOINC, RxNorm and SNOMED CT to align analytics with billing and clinical workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Online Meeting Scheduling | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2021 | 2021 |
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API Management | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Network Management and Monitoring | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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VPN | CyberSecurity |
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2022 | 2022 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hospital for Special Surgery
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Hospital for Special Surgery Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hospital for Special Surgery IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hospital for Special Surgery digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Hospital for Special Surgery Technographics
Hospital for Special Surgery is a Healthcare organization based in United States,
with around 300 employees and annual revenues of $32.0 million.
Hospital for Special Surgery operates a diverse technology stack with applications such as
Absorb LMS, EPIC EHR and Epic Caboodle (ex Cogito Data Warehouse),
covering areas like Learning and Development, Electronic Health Record and Data Warehouse.
Hospital for Special Surgery has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Absorb and Epic Systems.
Hospital for Special Surgery recently adopted applications including
Palo Alto Networks GlobalProtect in 2022, UKG Pro Timekeeping (ex UKG Dimensions Timekeeping) in 2021 and UKG Pro Workforce Management (Ex UKG Dimensions) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hospital for Special Surgery’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hospital for Special Surgery’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hospital for Special Surgery technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.