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Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Hotel du Vin & Bistro Tech Stack and Enterprise Applications

Hotel du Vin & Bistro HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP SuccessFactors Employee Central Core HR HCM n/a 2015 2015
In 2015 Hotel du Vin & Bistro implemented SAP SuccessFactors Employee Central as its Core HR system to centralize employee records and standardize people processes across its estate. The deployment covered 18 hotels in the south region, supporting approximately 1500 team members and extending to the integration of four acquired properties and support for new hotel openings. The implementation was positioned to support all aspects of People Development including Recruitment, Training, Engagement, Retention, Employee Benefits, Employee Relations, Reward & Recognition, communication, and coaching and mentoring. The project narrative identifies the Executive Team, General Managers, and the People and Development Team as primary operational stakeholders. SAP SuccessFactors Employee Central was configured as the authoritative personnel data store and was paired with targeted functional configurations for onboarding workflows and recruitment intake. The implementation included configuration of contract and pay templates, benefits management structures and compensation administration, and the platform was used to structure performance management processes and learning interventions aligned to People Development objectives. Onboarding processes were explicitly redesigned as part of a new on boarding project, with the target of reducing turnover and improving retention, and employee movement onto new contracts with changes to benefits and pay was executed through the solution. Operational rollout focused on property level adoption, with the People and Development team leading integrations of acquired properties and supporting recruitment and on boarding for new openings. Governance and change activities included restructures and a benefits roadshow to communicate policy changes, phased employee conversions to new contracts in line with company policies, and ongoing people support for newly opened hotels. The implementation also supported the introduction of a new benefits and incentive programme and the Your Voice Communication and employee voice initiatives to formalize engagement channels. Process and capability changes were reinforced through targeted training programs delivered as part of the rollout, including R and S Management Training, Discrimination versus Banter, and Performance Management coaching. The People and Development function led cross functional governance with Executive and property leadership to align HR policy, reward and recognition programs, and onboarding standards. The deployment therefore combined SAP SuccessFactors Employee Central core HR capabilities with structured people programs to institutionalize recruitment, on boarding, benefits administration, performance and development practices across the south region estate.
Time and Attendance HCM 2017 2017
Hotel du Vin & Bistro Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, Hotel du Vin & Bistro implemented Microsoft 365 to standardize Collaboration across the organization. The Microsoft 365 deployment centered on Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for messaging and meetings, OneDrive for Business for file synchronization, and Microsoft 365 Apps for desktop productivity. Deployment was provisioned as a centrally managed Microsoft 365 cloud tenant with Azure Active Directory based identity, enabling centralized user provisioning, role based access control, and tenant level licensing administration. The architecture leveraged cloud native services to consolidate document libraries and persistent collaboration channels, aligning Collaboration capabilities with common hospitality workflows. Governance emphasized centralized administration, policy control for information governance, and standardized collaboration workflows that support business functions including operations, sales, and corporate support. Using Microsoft 365 on their website is observable, indicating surface level integration or references to Microsoft hosted collaboration resources and reinforcing the Hotel du Vin & Bistro Microsoft 365 Collaboration relationship with internal communications and content management.
Collaboration Collaboration 2020 2020
Hotel du Vin & Bistro CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
dotdigital Legacy dotdigital Engagement Cloud Customer Engagement CRM n/a 2017 2017
In 2017 Hotel du Vin & Bistro deployed dotdigital Engagement Cloud to extend Customer Engagement capabilities on their public website. The implementation centers on web-based engagement tooling for marketing and guest communications, tying front-end site interactions into an enterprise email and automation platform. The dotdigital Engagement Cloud implementation includes core Customer Engagement capabilities such as campaign email management, automated messaging flows, segmentation and targeted audience lists, and on-site behavioral tracking and form capture. Configuration likely focused on campaign templates, subscriber list management, event triggers for automation, and personalization variables to support marketing and reservation-related communications. Deployment architecture is web-centric, with the dotdigital Engagement Cloud embedded into the Hotel du Vin website to capture form submissions and onsite signals for real-time automation and list updates. Operational coverage targets marketing and digital channels that manage guest outreach, promotions, and reservation follow-up, with data flows confined to subscriber lists and event-triggered automation on the website. Governance was driven by marketing and digital teams responsible for campaign scheduling, list hygiene, consent capture and segmentation rules to align with customer communication policies. The implementation emphasizes standard Customer Engagement workflows, including managed automation trees and centralized campaign approvals to sustain consistent guest communications through the dotdigital Engagement Cloud.
Digital Advertising Platform CRM 2016 2016
Marketing Analytics CRM 2016 2016
Marketing Analytics CRM 2020 2020
Partner Relationship Management CRM 2021 2021
Hotel du Vin & Bistro ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2013 2013
Hotel du Vin & Bistro IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Hotel du Vin & Bistro

First Name Last Name Title Function Department Email Phone
Group People & Development Director Director HR
General Manager Manager Finance
Regional IT Manager Manager IT
General Manager Manager Finance

Apps Being Evaluated by Hotel du Vin & Bistro Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hotel du Vin & Bistro IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hotel du Vin & Bistro digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Hotel du Vin & Bistro Technographics
Hotel du Vin & Bistro is a Leisure and Hospitality organization based in United Kingdom, with around 1000 employees and annual revenues of $200.0 million.
Hotel du Vin & Bistro operates a diverse technology stack with applications such as SAP SuccessFactors Employee Central, Microsoft 365 and dotdigital Engagement Cloud, covering areas like Core HR, Collaboration and Customer Engagement.
Hotel du Vin & Bistro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Microsoft and dotdigital.
Hotel du Vin & Bistro recently adopted applications including Awin Affiliate Marketing in 2021, Microsoft Azure Cloud Services in 2021 and Workplace by Facebook in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hotel du Vin & Bistro’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Hotel du Vin & Bistro’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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