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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Hotel The Savoy Tech Stack and Enterprise Applications

Hotel The Savoy ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor SunSystems ERP Financial ERP n/a 2014 2015
In 2014, Hotel The Savoy implemented Infor SunSystems as its ERP Financial solution for its London property. The deployment established Infor SunSystems as the system of record for invoicing and expense posting within the hotel finance organization, with configuration of core finance modules such as general ledger and accounts payable to support hospitality cost streams. Operational configuration emphasized invoice posting workflows, specifically handling lease labour, beverage and Technical Services invoices on the SunSystems platform, with templates and validation rules to capture cost center allocation and nominal coding. The Infor SunSystems implementation centralized invoice capture and posting for finance and procurement stakeholders, enabling standardized accounts payable processing and departmental cost allocation. Governance was adjusted to include defined invoice approval workflows and chart of accounts mappings aligned to hotel operational departments and service categories.
Hotel The Savoy eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Slerp Legacy Slerp Online Food Ordering System eCommerce n/a 2020 2020
In 2020 Hotel The Savoy deployed Slerp as its Online Food Ordering System on the hotel's public website. The implementation embedded Slerp into the web front end at thesavoylondon.com, enabling web-based menu browsing, basket and checkout workflows, and customer-facing order placement through the site. Slerp was configured to provide menu catalog management, timed availability controls and checkout-enabled ordering, aligning online orders with back-of-house fulfillment workflows. Operational scope included food and beverage functions such as room service and on-site restaurants, with administrative access provisioned for menu editors and operations managers, and governance changes implemented for menu update approvals and order acceptance procedures to align web orders with kitchen operations.
Hotel The Savoy CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2019 2019
In 2019, Hotel The Savoy deployed Hotjar on its public website to capture visitor behavior and qualitative feedback for web experience analysis. The implementation of Hotjar focused on client side instrumentation, using Hotjar session recordings, heatmaps, on site surveys and feedback widgets to observe navigation patterns on booking flows and informational pages. The narrative positions Hotjar as the Customer Experience tool enabling web analytics and user research capabilities for Hotel The Savoy, linking application telemetry to website UX and guest engagement functions. Operationally the Hotjar deployment was scoped to the hotel website, with tracking scripts installed across core pages and measurement priorities aligned to reservation and information workflows. Ownership of Hotjar data and analysis was centered in digital and marketing functions, with outputs used by web content managers and guest experience stakeholders to prioritize UX adjustments and content changes. The configuration emphasizes behavior analytics and qualitative feedback modules common to Customer Experience implementations, with no external systems or integration partners specified in the source.
Digital Advertising Platform CRM 2023 2023
Marketing Analytics CRM 2017 2017
Marketing Analytics, Data Management Platform CRM 2023 2023
Hotel The Savoy IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Hotel The Savoy

First Name Last Name Title Function Department Email Phone
Director of Finance and Business Support Director Finance
Finance Manager Manager Finance
Director of IT Director IT

Apps Being Evaluated by Hotel The Savoy Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hotel The Savoy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hotel The Savoy digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Hotel The Savoy Technographics
Hotel The Savoy is a Leisure and Hospitality organization based in United Kingdom, with around 400 employees and annual revenues of $50.0 million.
Hotel The Savoy operates a diverse technology stack with applications such as Infor SunSystems, Slerp and Hotjar, covering areas like ERP Financial, Online Food Ordering System and Customer Experience.
Hotel The Savoy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor, Slerp and Contentsquare.
Hotel The Savoy recently adopted applications including Adform in 2023, Teads Platform in 2023 and Slerp in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hotel The Savoy’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Hotel The Savoy’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hotel The Savoy technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.