London, WC2R 0EZ,
United Kingdom
Hotel The Savoy Technographics
Hotel The Savoy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hotel The Savoy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Hotel The Savoy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hotel The Savoy has purchased the following applications: Infor SunSystems for ERP Financial in 2014, Slerp for Online Food Ordering System in 2020, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hotel The Savoy is running and its propensity to invest more and deepen its relationship with Infor , Slerp , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hotel The Savoy revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hotel The Savoy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hotel The Savoy Tech Stack and Enterprise Applications
Hotel The Savoy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014, Hotel The Savoy implemented Infor SunSystems as its ERP Financial solution for its London property. The deployment established Infor SunSystems as the system of record for invoicing and expense posting within the hotel finance organization, with configuration of core finance modules such as general ledger and accounts payable to support hospitality cost streams.
Operational configuration emphasized invoice posting workflows, specifically handling lease labour, beverage and Technical Services invoices on the SunSystems platform, with templates and validation rules to capture cost center allocation and nominal coding. The Infor SunSystems implementation centralized invoice capture and posting for finance and procurement stakeholders, enabling standardized accounts payable processing and departmental cost allocation. Governance was adjusted to include defined invoice approval workflows and chart of accounts mappings aligned to hotel operational departments and service categories.
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Hotel The Savoy eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Slerp | Legacy | Slerp | Online Food Ordering System | eCommerce | n/a | 2020 | 2020 |
In 2020 Hotel The Savoy deployed Slerp as its Online Food Ordering System on the hotel's public website. The implementation embedded Slerp into the web front end at thesavoylondon.com, enabling web-based menu browsing, basket and checkout workflows, and customer-facing order placement through the site.
Slerp was configured to provide menu catalog management, timed availability controls and checkout-enabled ordering, aligning online orders with back-of-house fulfillment workflows. Operational scope included food and beverage functions such as room service and on-site restaurants, with administrative access provisioned for menu editors and operations managers, and governance changes implemented for menu update approvals and order acceptance procedures to align web orders with kitchen operations.
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Hotel The Savoy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Hotel The Savoy deployed Hotjar on its public website to capture visitor behavior and qualitative feedback for web experience analysis. The implementation of Hotjar focused on client side instrumentation, using Hotjar session recordings, heatmaps, on site surveys and feedback widgets to observe navigation patterns on booking flows and informational pages. The narrative positions Hotjar as the Customer Experience tool enabling web analytics and user research capabilities for Hotel The Savoy, linking application telemetry to website UX and guest engagement functions.
Operationally the Hotjar deployment was scoped to the hotel website, with tracking scripts installed across core pages and measurement priorities aligned to reservation and information workflows. Ownership of Hotjar data and analysis was centered in digital and marketing functions, with outputs used by web content managers and guest experience stakeholders to prioritize UX adjustments and content changes. The configuration emphasizes behavior analytics and qualitative feedback modules common to Customer Experience implementations, with no external systems or integration partners specified in the source.
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Hotel The Savoy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Hotel The Savoy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of Finance and Business Support | Director | Finance | ||||
| Finance Manager | Manager | Finance | ||||
| Director of IT | Director | IT |
Apps Being Evaluated by Hotel The Savoy Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||