Hoteles City Express
12th Floor Santa Fe Cuajimalpa Del. Cuajimalpa de Morelos,
Mexico City, 05348,
Mexico
Mexico City, 05348,
Mexico
52 55 5249 8050
Leisure and Hospitality
Hoteles City Express Technographics
Hoteles City Express Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hoteles City Express and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4034 Hoteles City Express employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hoteles City Express has purchased the following applications: Stripe Payments for Payment Processing in 2022, Moodle LMS for Learning and Development in 2020, Sojern for Guest Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hoteles City Express is running and its propensity to invest more and deepen its relationship with Stripe , Moodle , Sojern or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hoteles City Express revenues, which have grown to $1.03 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hoteles City Express intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hoteles City Express Tech Stack and Enterprise Applications
Hoteles City Express ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Hoteles City Express implemented Stripe Payments to handle online transaction acceptance, placing Stripe Payments into their Payment Processing layer for payment acceptance and online booking flows. The implementation is focused on the corporate website, where Stripe Payments processes card and digital wallet transactions to support guest payments and web based commerce for the Mexico market.
The deployment integrates Stripe Payments into the website checkout and booking path using client side tokenization and server side API calls, aligning with common Payment Processing architectures to centralize authorization and settlement workflows. Functional capabilities in use include card and wallet acceptance, fraud detection and dispute handling workflows, and support for finance reconciliation processes, with operational ownership concentrated on online bookings and central payments operations.
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Hoteles City Express HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020 Hoteles City Express implemented Moodle LMS on their website to support Learning and Development across the organization. The Moodle LMS deployment is presented as an embedded training portal on the corporate site, positioning Hoteles City Express Moodle LMS to serve core business learning functions for employee onboarding and operational training.
The implementation focuses on standard Learning and Development capabilities, including course creation and management, role-based user administration, enrollment workflows, assessment and gradebook functionality, and learning record tracking. Configuration work emphasized a centralized course catalog and certificate issuance workflows, aligning course structures with hospitality training needs and enabling content modularity consistent with LMS best practices.
Operationally the Moodle LMS instance is governed through centralized administrator and instructor roles, with defined workflows for content publishing, enrollment approvals, and user provisioning tied to HR and training functions. Deployment on the public website centralizes access for property staff and corporate learners, while course lifecycle governance and administrative controls were structured to manage updates and ongoing course maintenance.
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Hoteles City Express ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Hoteles City Express implemented Sojern on their website as a Guest Management application. The deployment was executed at the corporate site level to instrument guest interactions within the booking funnel and to centralize web-channel audience activity for marketing use.
Sojern was configured to supply guest segmentation and audience definitions consistent with Guest Management workflows, supporting onsite personalization and booking funnel orchestration for marketing and e-commerce teams. Operational scope was focused on the public reservation flow, with governance oriented toward centralized web instrumentation and alignment of web marketing and guest engagement processes.
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Hoteles City Express Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Hoteles City Express CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Call Center | CRM |
|
2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Hoteles City Express ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Application Performance Management | ITSM |
|
2021 | 2021 |
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Hoteles City Express TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
|
2016 | 2017 |
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Hoteles City Express IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hoteles City Express
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hoteles City Express Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hoteles City Express IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hoteles City Express digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Hoteles City Express Technographics
Hoteles City Express is a Leisure and Hospitality organization based in Mexico,
with around 4034 employees and annual revenues of $1.03 billion.
Hoteles City Express operates a diverse technology stack with applications such as
Stripe Payments, Moodle LMS and Sojern,
covering areas like Payment Processing, Learning and Development and Guest Management.
Hoteles City Express has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Moodle and Sojern.
Hoteles City Express recently adopted applications including
Stripe Payments in 2022, The Hotels Network BenchDirect in 2022 and The Trade Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hoteles City Express’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hoteles City Express’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hoteles City Express technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.