Hotwire, a Expedia Company
114 Sansome St 400,
San Francisco, 94104, CA,
United States
San Francisco, 94104, CA,
United States
1 415-343-8400
Professional Services
Hotwire, a Expedia Company Technographics
Hotwire, a Expedia Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hotwire, a Expedia Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 320 Hotwire, a Expedia Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hotwire, a Expedia Company has purchased the following applications: Workday HCM for Core HR in 2014, Escapia for Lease Management in 2021, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hotwire, a Expedia Company is running and its propensity to invest more and deepen its relationship with Workday , ADP , Escapia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hotwire, a Expedia Company revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hotwire, a Expedia Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hotwire, a Expedia Company Tech Stack and Enterprise Applications
Hotwire, a Expedia Company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft HCM | Workday HCM | Core HR | HCM | n/a | 2014 | 2018 |
In 2014, Hotwire, a Expedia Company implemented Workday HCM as its Core HR system, replacing Oracle PeopleSoft HCM. The deployment targeted Hotwire's HR operations for a 320 person professional services organization headquartered in the United States and centralized employee records, absence tracking, and talent lifecycle management within Workday HCM.
Workday HCM was configured to support standard Core HR functional workflows including employee data management, absence management and leave administration, talent and performance processes, and ad hoc reporting and analytics. Operational duties tied to the Workday HCM implementation included WorkDay HRIS training and deployment, generation and analysis of ad hoc reports, and structured management of internal rewards and recognition programs.
The implementation expanded HR operational coverage to include case work such as educating employees on the leave of absence process and conducting exit interviews, while consolidating HR communications through a monthly HR newsletter published from the HRIS. The prior system named in the project was Oracle PeopleSoft HCM, and that product was explicitly replaced by Workday HCM during the 2014 migration.
Governance and operational controls were routinized inside the HR function, with HRIS ownership encompassing training, report governance, and transactional oversight such as maintaining and reconciling an HR purchase card that exceeded fifteen thousand dollars a month. Workday HCM therefore became the central operational system for Core HR activities, HR communications, and routine HR financial reconciliation at Hotwire.
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Payroll | HCM |
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2005 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Hotwire, a Expedia Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Escapia | Legacy | Escapia | Lease Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Hotwire, a Expedia Company deployed Escapia as its Lease Management solution on its website. Escapia is embedded in the customer-facing booking flows on Hotwire's site, capturing online reservations and feeding core lease management workflows, centralizing reservation capture and inventory visibility within the web booking channel.
The implementation leverages Escapia capabilities common to Lease Management systems, including reservation lifecycle management, inventory and rate availability controls, and owner accounting and statement generation. Operational scope is centered on Hotwire's website booking operations and the teams responsible for bookings and property lifecycle management, with governance focused on standardizing booking workflows and consolidating lease data within Escapia as the live platform used for web bookings.
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Hotwire, a Expedia Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Hotwire, a Expedia Company deployed LivePerson Conversational Cloud on its website. LivePerson Conversational Cloud is a Chatbots and Conversational AI platform used to deliver web channel conversational messaging, automated bot flows, and staged live agent handoffs for customer interactions.
The implementation centers on an embedded web chat widget backed by the cloud hosted LivePerson Conversational Cloud environment, enabling automated intent handling, scripted conversation paths, and escalation to human agents as needed. Operational coverage is focused on digital customer service and booking support on Hotwire’s public website, with governance oriented around conversational content authoring, escalation rules, and message routing to ensure consistent customer engagement across web sessions.
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Hotwire, a Expedia Company Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2012 | 2018 |
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Hotwire, a Expedia Company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Hotwire, a Expedia Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Campaign Management | CRM |
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2020 | 2020 |
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Customer Analytics | CRM |
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2014 | 2014 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience, Customer Analytics | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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Hotwire, a Expedia Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Hotwire, a Expedia Company TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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FX and Currency Management | TRM |
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2017 | 2017 |
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Hotwire, a Expedia Company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2017 | 2017 |
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Hotwire, a Expedia Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Hotwire, a Expedia Company
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Hotwire, a Expedia Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hotwire, a Expedia Company IT executives and key decision makers. This section highlights Hotwire, a Expedia Company's latest recorded technology evaluations, including Palantir Foundry for Analytics and BI on 2025-12-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hotwire, a Expedia Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Hotwire, a Expedia Company Technographics
Hotwire, a Expedia Company is a Professional Services organization based in United States,
with around 320 employees and annual revenues of $55.0 million.
Hotwire, a Expedia Company operates a diverse technology stack with applications such as
Workday HCM, Escapia and LivePerson Conversational Cloud,
covering areas like Core HR, Lease Management and Chatbots and Conversational AI.
Hotwire, a Expedia Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Escapia and LivePerson.
Hotwire, a Expedia Company recently adopted applications including
Escapia in 2021, DocuSign eSignature in 2021 and Glassbox in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hotwire, a Expedia Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hotwire, a Expedia Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hotwire, a Expedia Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.