Housing & Development Board
HDB Hub, 480 Lorong 6 Toa Payoh,
Singapore, 310480,
Singapore
Singapore, 310480,
Singapore
65 6490 1111
Government
Housing & Development Board Technographics
Housing & Development Board Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Housing & Development Board and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Housing & Development Board employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Housing & Development Board has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2018, SAP HCM (HR) for Core HR in 2018, Adobe Experience Cloud for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Housing & Development Board is running and its propensity to invest more and deepen its relationship with SAP , Adobe Systems , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Housing & Development Board revenues, which have grown to $1.45 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Housing & Development Board intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Housing & Development Board Tech Stack and Enterprise Applications
Housing & Development Board ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, Housing & Development Board implemented SAP ERP ECC 6.0 as its ERP Financial solution. The SAP ERP ECC 6.0 implementation established a single financial system for the agency and positioned SAP ERP ECC 6.0 to support core accounting and financial reporting across the organization.
The deployment focused on standard financial modules, including accounts payable, accounts receivable, general ledger and asset accounting, configured to manage payment vouchers, billing and credit note workflows, account reconciliation and period end reporting. Configuration emphasized transaction level controls and chart of accounts mapping to support routine accounting tasks and the compilation of statutory financial reports.
Operational coverage centered on the finance and accounting function, including accountants and administrative executive roles that process vouchers, raise bills and monitor outstanding payments, as reflected in hiring requirements for SAP proficiency. The system supported document retention, reconciliation routines and clerical workflows used by accounting teams across HDB.
Governance was implemented through role based access, standardized accounting procedures and reconciliation process design to align system transaction handling with internal finance controls. The implementation narrative links Housing & Development Board SAP ERP ECC 6.0 ERP Financial to operational finance, accounts processing and financial reporting functions without naming external implementation partners.
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Housing & Development Board HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2018 | 2019 |
In 2018, Housing & Development Board implemented SAP HCM (HR) to support Core HR functions across its organization. The deployment positioned SAP HCM (HR) as the central HRMS for administrative HR operations, establishing a single platform for personnel records and routine HR processing for the agency.
The implementation was configured to support standard Core HR capabilities, including leave management, maintenance of personnel documents, training administration, claims processing workflows, and HR reporting. SAP HCM (HR) was used to collate and compile HRMS uploading files and returns on reports, reflecting a configuration focused on data entry, record maintenance, and structured reporting.
Operationally the system was used by administrative executives to check and update all staff leave records and to maintain up-to-date training records for employees. The rollout covered HR administrative functions for approximately 5,000 employees across HDB departments in Singapore, and the system supported monitoring of funds allocated to each department alongside staff claim processing.
Governance centered on centralized recordkeeping and standardized HR workflows, with process ownership at the administrative executive level for file compilation, report submission, and training coordination. Daily operational tasks documented for the implementation include checking and processing staff claims, coordinating internal and external training communications, and maintaining accurate personnel and training databases within SAP HCM (HR).
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Housing & Development Board CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Housing & Development Board deployed Adobe Experience Cloud on its public website. The implementation positions Adobe Experience Cloud as the primary Customer Experience platform for web content delivery and digital citizen engagement across HDB digital channels.
The deployment implements core Customer Experience capabilities including web content management, centralized asset delivery, personalization and audience segmentation, analytics-driven reporting, and campaign orchestration. Configuration emphasized content lifecycle controls, role based authoring, editorial review workflows and automated tagging to support dynamic page rendering and personalization rules. Adobe Experience Cloud is used to instrument site analytics and to manage experience testing and optimization workflows.
Operational scope centers on HDB's digital services and communications teams responsible for citizen engagement on hdb.gov.sg, with governance anchored in editorial approvals and staged content rollout. The technical architecture operates as a cloud hosted customer experience layer on the public website, interfacing with HDB web properties through standard content delivery and tag management practices.
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Data Management Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Housing & Development Board PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Housing & Development Board IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2010 | 2010 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Housing & Development Board CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2016 | 2016 |
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Housing & Development Board Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2019 | 2020 |
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IT Decision Makers and Key Stakeholders at Housing & Development Board
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Housing & Development Board Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Housing & Development Board IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Housing & Development Board digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Housing & Development Board Technographics
Housing & Development Board is a Government organization based in Singapore,
with around 5000 employees and annual revenues of $1.45 billion.
Housing & Development Board operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP HCM (HR) and Adobe Experience Cloud,
covering areas like ERP Financial, Core HR and Customer Experience.
Housing & Development Board has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Adobe Systems.
Housing & Development Board recently adopted applications including
Adobe Experience Cloud in 2021, Adobe Analytics Cloud in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Housing & Development Board’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Housing & Development Board’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Housing & Development Board technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.