Houston, 77029, TX,
United States
Houston Food Bank Technographics
Houston Food Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Houston Food Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 186 Houston Food Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Houston Food Bank has purchased the following applications: WAERlinx for Warehouse Management in 2023, Zendesk Service for Customer Support in 2022, Sentry for Application Performance Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Houston Food Bank is running and its propensity to invest more and deepen its relationship with Waer Systems , Zendesk , Liveramp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Houston Food Bank revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Houston Food Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Houston Food Bank Tech Stack and Enterprise Applications
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Waer Systems | Legacy | WAERlinx | Warehouse Management | SCM | n/a | 2023 | 2023 |
In 2023, Houston Food Bank implemented WAERlinx to support warehouse and distribution processes for its food bank operations. WAERlinx is deployed as a Warehouse Management solution to manage donation intake, inventory staging, and outbound distribution across its United States operations.
The WAERlinx implementation focuses on warehouse management capabilities aligned to food bank workflows, including donation handling, expiry tracking and FEFO picking, and proof-of-delivery to partner agencies. WAERlinx is used to enforce FEFO picking logic and to track product expiry dates at the lot level, and it provides proof-of-delivery capability for partner deliveries.
Operational coverage centers on warehouse and distribution functions, encompassing receiving, inventory control, order picking, and partner delivery verification within Houston Food Bank distribution sites. The implementation supports food bank-specific inventory rules and handling processes, aligning Warehouse Management system controls with donation processing and partner fulfillment.
Governance changes included formalizing FEFO picking procedures and embedding expiry-based inventory checks into receiving and picking workflows, and establishing PoD validation for partner handoffs. The deployment aligns WAERlinx operational controls with existing warehouse procedures to improve traceability for donated goods and to standardize distribution workflows.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2022 | 2022 |
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Data Management Platform | CRM |
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2023 | 2023 |
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Donor and Fundraising Management | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Functional Software | Legacy | Sentry | Application Performance Management | ITSM | n/a | 2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Houston Food Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Houston Food Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||