HSB
Norra Stationsgatan 93,
Stockholm, 11364,
Sweden
Stockholm, 11364,
Sweden
46 10 442 03 00
Construction and Real Estate
HSB Technographics
HSB Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HSB and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 HSB employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HSB has purchased the following applications: Vic.ai AP Automation for AP Automation in 2021, Teamtailor ATS for Recruiting, Applicant Tracking System in 2019, Planima for Real Estate Property Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HSB is running and its propensity to invest more and deepen its relationship with Vic.ai , Teamtailor , Planima or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HSB revenues, which have grown to $1.03 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HSB intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HSB Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vic.ai | Legacy | Vic.ai AP Automation | AP Automation | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, HSB implemented Vic.ai AP Automation to consolidate and modernize accounts payable across its finance organization, building on an initial deployment that began in June 2020. The decision targeted the AP Automation category to handle a high volume environment that processes approximately 1.5 million invoices annually and supports operations across roughly 4,500 properties and a finance team of over 300 accountants. This initiative aligned with HSB’s strategic aim to introduce AI into core business workflows and reduce manual, multi-system invoice handling.
The Vic.ai AP Automation implementation centralized invoice ingestion, AI-based data extraction, automated coding and classification, and an Autopilot capability that executes straight-through processing when confidence thresholds are met. The platform replaced a multi-step workflow where scanned invoices required manual data completion and separate systems required duplicate coding. Configuration emphasized the system learning phase, classifier training, and confidence tuning to enable progressive automation and reduced manual intervention.
Operational integration focused on a cloud-hosted Vic.ai instance receiving uploaded invoice documents, performing AI ingestion and validation, and then pushing validated transactions into HSB’s ERP system for approval and posting. The implementation removed the double coding step by consolidating optical character recognition and AP processing into a single application, allowing accounting staff to focus on validation rather than data entry. The scope covered central finance and accounts payable functions across the cooperative’s regional operations.
Governance and rollout included an explicit training period for the AI models, ongoing classifier validation, and configured confidence requirements that trigger Vic.ai Autopilot to process invoices with no touch when thresholds are met. The team validated model performance during the early months of use and adjusted acceptance rules to support autonomous processing. Operational workflows were restructured so accountants shifted from coding tasks to exception handling and validation oversight.
HSB’s use of Vic.ai AP Automation resulted in the elimination of duplicate coding workflows and enabled straight-through processing to their ERP when the AI demonstrated sufficient confidence. The deployment achieved 97 percent accuracy by December 2020 in HSB’s first full utilization month, a performance level the organization reported maintaining thereafter, supporting sustained autonomous AP processing.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Planima | Legacy | Planima | Real Estate Property Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 HSB implemented Planima, deploying the Planima Real Estate Property Management application to centralize property operations across its Sweden portfolio. The implementation positioned Planima as the primary Real Estate Property Management system supporting property administration, tenant interactions, and operational oversight.
Configuration work focused on standardizing tenancy and lease administration, maintenance and work order handling, document and contract management, and portfolio reporting capabilities common to Real Estate Property Management platforms. The deployment included role based access controls, configurable workflow automation for lease lifecycles and maintenance escalation, and a unified property data model to reduce duplicate records. Functional scope covered property management, leasing, maintenance, and customer service teams within HSB.
Governance for the rollout emphasized centralized data ownership and process alignment across HSB operations in Sweden, with staged adoption by regional property teams and operational hubs. Change management prioritized workflow standardization and training for property managers and service coordinators, and administrators were provisioned to maintain configuration and reporting templates. Planima was documented as the core system of record for property operations within HSB, creating a single platform for operational workflows and portfolio visibility.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
|
2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Customer Experience | CRM |
|
2017 | 2017 |
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Customer Experience | CRM |
|
2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Performance Management | ITSM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at HSB
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by HSB Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD HSB Technographics
HSB is a Construction and Real Estate organization based in Sweden,
with around 4000 employees and annual revenues of $1.03 billion.
HSB operates a diverse technology stack with applications such as
Vic.ai AP Automation, Teamtailor ATS and Planima,
covering areas like AP Automation, Recruiting, Applicant Tracking System and Real Estate Property Management.
HSB has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Vic.ai, Teamtailor and Planima.
HSB recently adopted applications including
Optimizely Search & Navigation (ex Episerver Find) in 2022, Microsoft Azure Monitor in 2022 and Twilio Sendgrid in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HSB’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates HSB’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HSB technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.