List of Vic.ai AP Automation Customers
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Since 2010, our global team of researchers has been studying Vic.ai AP Automation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Vic.ai AP Automation for AP Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Vic.ai AP Automation for AP Automation include: HSB, a Sweden based Construction and Real Estate organisation with 4000 employees and revenues of $1.03 billion, Furset Group, a Norway based Retail organisation with 510 employees and revenues of $75.0 million, Ignite Spot, a United States based Banking and Financial Services organisation with 20 employees and revenues of $2.0 million, Countsy, a United States based Professional Services organisation with 150 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Vic.ai AP Automation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Vic.ai AP Automation customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Countsy | Professional Services | 150 | $2M | United States | Vic.ai | Vic.ai AP Automation | AP Automation | 2020 | n/a |
In 2020, Countsy implemented Vic.ai AP Automation as part of its standardized accounting stack. Countsy serves hundreds of venture backed startup clients and runs a centralized outsourced accounts payable program where client systems are standardized on NetSuite, creating a consistent target for AP Automation deployment.
The rollout followed a phased implementation model. Vic.ai onboarded an initial set of five clients and trained two Countsy accountants as power users of Vic.ai AP Automation, then expanded to a second phase that included 20 additional clients and training for 10 more accountants at Countsy’s Technology Service Center in Sacramento. Functional capabilities configured included invoice capture and OCR, automated coding suggestions from the AI, and a review workflow that routes suggested coding for accountant approval, shifting the accountants role from manual coding to AI suggestion validation.
Countsy implemented Vic.ai AP Automation alongside existing accounting and expense systems, integrating operational workflows with NetSuite and aligning processes with Bill.com and Expensify where those systems were in use. The operational scope covered Countsy’s accounting and finance practice that manages client AP volumes ranging from a few dozen invoices per month to more than 500 invoices for larger clients, enabling a consistent AP Automation layer across diverse client workloads.
Governance and process changes emphasized user training and mindset shift, with designated power users and staged onboarding to ensure reviewers validated AI suggestions rather than performing end to end manual processing. Countsy plans to onboard the remainder of its client base and standardize on Vic.ai AP Automation across the firm, viewing the platform as a means to scale client intake while maintaining accuracy and consistency in accounts payable work.
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Furset Group | Retail | 510 | $75M | Norway | Vic.ai | Vic.ai AP Automation | AP Automation | 2020 | n/a |
In 2020, Furset Group deployed Vic.ai AP Automation to standardize and automate accounts payable across its restaurant and catering operations. Furset Group is a Norway based hospitality operator with almost 30 restaurants, canteens and event venues and over 500 full time employees headquartered in Oslo, the initiative targeted finance and back office workflows to reduce manual invoice handling and document management burdens.
The implementation used the Vic.ai cloud platform to provision autonomous invoice workflows and machine learned extraction for invoice fields and product line detail. Vic.ai AP Automation was configured against Furset Group’s standardized chart of accounts so automated coding and mapping could scale across multiple entities and recurring supplier agreements, and the configuration emphasized processing multi page collective invoices common in the hospitality business.
Operational rollout began with a kickoff workshop in October 2019 to establish success criteria and train the AI models, and by October 2020 the platform was live at six restaurants with plans to extend to all venues after further model training. The deployment focused on invoice ingestion, intelligent data capture, automated field validation and product line recognition, enabling autonomous processing across the restaurant group while preserving centralized account mapping.
Governance and continuous improvement were driven by a pilot approach, concentrating on a small set of major suppliers to refine product line accuracy and automation thresholds. Results reported from October 2019 to October 2020 include an overall Vic.ai accuracy peak of 89 percent, 92 percent of invoice fields processed autonomously and 86 percent of product lines processed autonomously, outcomes the organization intends to leverage as it scales the AP Automation rollout across remaining sites.
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HSB | Construction and Real Estate | 4000 | $1.0B | Sweden | Vic.ai | Vic.ai AP Automation | AP Automation | 2021 | n/a |
In 2021, HSB implemented Vic.ai AP Automation to consolidate and modernize accounts payable across its finance organization, building on an initial deployment that began in June 2020. The decision targeted the AP Automation category to handle a high volume environment that processes approximately 1.5 million invoices annually and supports operations across roughly 4,500 properties and a finance team of over 300 accountants. This initiative aligned with HSB’s strategic aim to introduce AI into core business workflows and reduce manual, multi-system invoice handling.
The Vic.ai AP Automation implementation centralized invoice ingestion, AI-based data extraction, automated coding and classification, and an Autopilot capability that executes straight-through processing when confidence thresholds are met. The platform replaced a multi-step workflow where scanned invoices required manual data completion and separate systems required duplicate coding. Configuration emphasized the system learning phase, classifier training, and confidence tuning to enable progressive automation and reduced manual intervention.
Operational integration focused on a cloud-hosted Vic.ai instance receiving uploaded invoice documents, performing AI ingestion and validation, and then pushing validated transactions into HSB’s ERP system for approval and posting. The implementation removed the double coding step by consolidating optical character recognition and AP processing into a single application, allowing accounting staff to focus on validation rather than data entry. The scope covered central finance and accounts payable functions across the cooperative’s regional operations.
Governance and rollout included an explicit training period for the AI models, ongoing classifier validation, and configured confidence requirements that trigger Vic.ai Autopilot to process invoices with no touch when thresholds are met. The team validated model performance during the early months of use and adjusted acceptance rules to support autonomous processing. Operational workflows were restructured so accountants shifted from coding tasks to exception handling and validation oversight.
HSB’s use of Vic.ai AP Automation resulted in the elimination of duplicate coding workflows and enabled straight-through processing to their ERP when the AI demonstrated sufficient confidence. The deployment achieved 97 percent accuracy by December 2020 in HSB’s first full utilization month, a performance level the organization reported maintaining thereafter, supporting sustained autonomous AP processing.
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Banking and Financial Services | 20 | $2M | United States | Vic.ai | Vic.ai AP Automation | AP Automation | 2020 | n/a |
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