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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

HSBC India
Location
52/60 M G Road, Fort,
Mumbai, 400001,
India
Website
https://www.hsbc.co.in/
Phone
91 1860 266 2667
Artw industry
Banking and Financial Services
Employee
Revenue

HSBC India Technographics

HSBC India Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by HSBC India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 42000 HSBC India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that HSBC India has purchased the following applications: Feedzai RiskOps for AML, Fraud and Compliance in 2020, AppDynamics APM for Application Performance Management in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems HSBC India is running and its propensity to invest more and deepen its relationship with Feedzai , Clari5 , LexisNexis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing HSBC India revenues, which have grown to $7.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HSBC India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

HSBC India Data, Technology Stack, and Enterprise Applications
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Feedzai Legacy Feedzai RiskOps AML, Fraud and Compliance TRM n/a 2020 2020
In 2020, HSBC India deployed Feedzai RiskOps in the AML, Fraud and Compliance category. The deployment targeted enterprise fraud monitoring across transaction channels and was scoped to provide continuous surveillance for Cards, Payment, Internet Banking and Phone Banking. Feedzai RiskOps was configured to support real-time detection workflows, rules orchestration, alert generation and case management consistent with enterprise fraud operations. Implementation work included rule set tuning, scenario configuration and automation for alert triage and investigator handoffs to align system outputs with operations workflows. The project integrated Feedzai RiskOps with SAS-EFM and direct channel feeds, with engineering teams developing interfaces to stream transactions and alert metadata between systems. Integration focused on ingesting multi-channel transaction telemetry from Cards, Payments, Internet Banking and Phone Banking and on forwarding prioritized alerts and investigation context to SAS-EFM and fraud operations teams. Governance and process changes established cross-functional workflows between fraud operations, engineering and investigation teams, and a regular cadence for rule and model updates. According to project stakeholders, the resulting fraud monitoring system helped the bank detect and prevent fraudulent activities and protect customers and business interests.
AML, Fraud and Compliance TRM 2020 2020
AML, Fraud and Compliance TRM 2015 2015
AML, Fraud and Compliance TRM 2015 2015
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AppDynamics Legacy AppDynamics APM Application Performance Management ITSM n/a 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Data Management Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Marketing Analytics CRM 2011 2011
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2018 2018
Tag Management CRM 2017 2017
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2005 2006
Secure Email Gateways (SEGs) CyberSecurity 2018 2018
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Loan Management ERP Services and Operations 2018 2018
Investment Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Portfolio and Investment Management Investment Management 2011 2011
Transfer Agency Investment Management 2011 2011
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Recruiting, Applicant Tracking System HCM 2011 2011
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Robotic Process Automation PaaS 2021 2021
IT Decision Makers and Key Stakeholders at HSBC India
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by HSBC India Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD HSBC India Technographics

HSBC India is a Banking and Financial Services organization based in India, with around 42000 employees and annual revenues of $7.00 billion.

HSBC India operates a diverse technology stack with applications such as Feedzai RiskOps, AppDynamics APM and Cisco Webex Meetings, covering areas like AML, Fraud and Compliance, Application Performance Management and Audio Video and Web Conferencing.

HSBC India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Feedzai, AppDynamics and Cisco Systems.

HSBC India recently adopted applications including SS&C Blue Prism in 2021, Feedzai RiskOps in 2020 and Clari5 Platform in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of HSBC India’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates HSBC India’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete HSBC India technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.