Colombo, 00100,
Sri Lanka
HSBC Sri Lanka Technographics
HSBC Sri Lanka Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HSBC Sri Lanka and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 HSBC Sri Lanka employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HSBC Sri Lanka has purchased the following applications: SmartStream Financial for ERP Financial in 2016, IBM Cognos Analytics for Analytics and BI in 2016, Heap Analytics for Marketing Analytics in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HSBC Sri Lanka is running and its propensity to invest more and deepen its relationship with SmartStream , IBM , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HSBC Sri Lanka revenues, which have grown to $230.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HSBC Sri Lanka intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HSBC Sri Lanka Tech Stack and Enterprise Applications
HSBC Sri Lanka ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SmartStream | Legacy | SmartStream Financial | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, HSBC Sri Lanka implemented SmartStream Financial, an ERP Financial application to standardize and centralize middle office reconciliation and financial operations. The deployment focused on supporting hedge fund, fund of funds, multifonds, investment accounting and transfer agency workflows, aligning the application with the bank's operational remit for trade and cash lifecycle processing.
SmartStream Financial was configured to deliver reconciliation, exception management, rule based matching, operational reporting and cash processing capabilities common to ERP Financial implementations. Configuration work emphasized configurable matching rules and scheduled processing to reduce manual reconciliation tasks, while functional support covered transaction matching, exception workflow routing, and reconciled position reporting for downstream use.
Integrations were established with existing market and back office systems explicitly supported by the operations team, including Markit EDM, MIM, Smartstream TLM, SWIFT GMG, BI and Cognos reporting, Solar, FDW and Advent Geneva for position and reference data feeds and MI consolidation. Operational scope for the SmartStream Financial implementation included BAU and production support across Kolkata, Colombo, Hong Kong, Edinburgh, Luxembourg and Dublin, with the local Sri Lanka team providing system maintenance, monitoring and troubleshooting.
Governance and process changes were implemented through formal change management, UAT testing, SOP creation, migration documentation and staff training programs, enabling structured release cycles and knowledge retention within the support organization. The rollout emphasized operations management, process improvement and business continuity planning, with the support organization acting as the primary liaison between IT and business stakeholders for ongoing enhancements and incident resolution.
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HSBC Sri Lanka Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Cognos Analytics | Analytics and BI | Analytics and BI | n/a | 2016 | 2016 |
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HSBC Sri Lanka CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Heap Analytics | Marketing Analytics | CRM | n/a | 2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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HSBC Sri Lanka Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
CRM and Investor Relationship Management | Investment Management |
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2014 | 2014 |
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Portfolio and Investment Management | Investment Management |
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2013 | 2013 |
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Portfolio and Investment Management | Investment Management |
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2014 | 2014 |
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HSBC Sri Lanka IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at HSBC Sri Lanka
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by HSBC Sri Lanka Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||