List of SmartStream Financial Customers
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Since 2010, our global team of researchers has been studying SmartStream Financial customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SmartStream Financial for ERP Financial from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SmartStream Financial for ERP Financial include: Lewis Group, a South Africa based Retail organisation with 10000 employees and revenues of $517.0 million, HSBC Sri Lanka, a Sri Lanka based Banking and Financial Services organisation with 1700 employees and revenues of $230.0 million, Blue Mountains City Council, a Australia based Government organisation with 900 employees and revenues of $91.0 million, Landesbank Baden-Württemberg, a United Kingdom based Banking and Financial Services organisation with 250 employees and revenues of $30.0 million, Office of the Auditor General for Western Australia, a Australia based Government organisation with 224 employees and revenues of $28.0 million and many others.
Contact us if you need a completed and verified list of companies using SmartStream Financial, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SmartStream Financial customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Blue Mountains City Council | Government | 900 | $91M | Australia | SmartStream | SmartStream Financial | ERP Financial | 2017 | n/a |
In 2017, Blue Mountains City Council implemented SmartStream Financial. SmartStream Financial serves as the council's ERP Financial platform and is the primary system for General Ledger, Accounts Payable, and consolidated financial reporting used by the council's finance organization.
The implementation centers on core accounting modules, with SmartStream configured to manage General Ledger processing, accounts payable workflows, and statutory and management-focused financial reporting. Configuration work emphasized standard chart of accounts alignment and period close controls consistent with municipal accounting and ERP Financial functional expectations.
SmartStream Financial is operationally integrated with Pathways for Accounts Receivable and receipting, and with BIS for management reporting, creating a data flow between receipting transactions, ledger posting, and management reporting outputs. These integrations support end to end accounting flows across council finance functions and enable reconciliation between transactional receipting in Pathways, ledger entries in SmartStream, and management reports produced from BIS.
Governance around the implementation concentrated on centralized finance controls, role based access to SmartStream Financial, and coordinated reporting ownership between the finance team and line-of-business report consumers. The deployment established SmartStream Financial as the authoritative system for GL and AP while retaining Pathways and BIS for AR and management reporting respectively.
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HSBC Sri Lanka | Banking and Financial Services | 1700 | $230M | Sri Lanka | SmartStream | SmartStream Financial | ERP Financial | 2016 | n/a |
In 2016, HSBC Sri Lanka implemented SmartStream Financial, an ERP Financial application to standardize and centralize middle office reconciliation and financial operations. The deployment focused on supporting hedge fund, fund of funds, multifonds, investment accounting and transfer agency workflows, aligning the application with the bank's operational remit for trade and cash lifecycle processing.
SmartStream Financial was configured to deliver reconciliation, exception management, rule based matching, operational reporting and cash processing capabilities common to ERP Financial implementations. Configuration work emphasized configurable matching rules and scheduled processing to reduce manual reconciliation tasks, while functional support covered transaction matching, exception workflow routing, and reconciled position reporting for downstream use.
Integrations were established with existing market and back office systems explicitly supported by the operations team, including Markit EDM, MIM, Smartstream TLM, SWIFT GMG, BI and Cognos reporting, Solar, FDW and Advent Geneva for position and reference data feeds and MI consolidation. Operational scope for the SmartStream Financial implementation included BAU and production support across Kolkata, Colombo, Hong Kong, Edinburgh, Luxembourg and Dublin, with the local Sri Lanka team providing system maintenance, monitoring and troubleshooting.
Governance and process changes were implemented through formal change management, UAT testing, SOP creation, migration documentation and staff training programs, enabling structured release cycles and knowledge retention within the support organization. The rollout emphasized operations management, process improvement and business continuity planning, with the support organization acting as the primary liaison between IT and business stakeholders for ongoing enhancements and incident resolution.
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Landesbank Baden-Württemberg | Banking and Financial Services | 250 | $30M | United Kingdom | SmartStream | SmartStream Financial | ERP Financial | 2016 | n/a |
In 2016 Landesbank Baden-Württemberg implemented SmartStream Financial to address core ERP Financial requirements and to establish an operational control centre of excellence for its financial transactions business. The deployment of SmartStream Financial was positioned as a multi-year program to consolidate reconciliation and exceptions management into a single scalable platform for back-office financial markets operations.
The implementation roadmap specified staged delivery of additional modules over a five year horizon, including a securities module designed to enable full trade process control and early-stage exception identification. Configuration emphasized consolidated process visibility, automated matching workflows, and exception orchestration to improve matching rates and support higher straight through processing rates.
Operational coverage centered on Back Office Financial Markets teams responsible for reconciliation and exception resolution, with the platform providing a consolidated view of transaction lifecycles and exception queues. The architecture was described as a scalable, centralized platform intended to handle increasing transaction volumes while maintaining operational control of reconciliation processes.
Governance and rollout were organized as an extended partnership with SmartStream, executing module-by-module expansion to build the control centre of excellence over time. Published outcomes cited improved matching rates, higher STP rates, increased ability to reconcile growing transaction volumes, reduced risk exposure, and lower operational cost and risk while minimizing disruption to daily operations.
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Retail | 10000 | $517M | South Africa | SmartStream | SmartStream Financial | ERP Financial | 2016 | n/a |
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Government | 224 | $28M | Australia | SmartStream | SmartStream Financial | ERP Financial | 2013 | n/a |
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