AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Leonardo Hotels Tech Stack and Enterprise Applications

Leonardo Hotels Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
In 2022, Leonardo Hotels deployed Slack Connect as part of its Collaboration capabilities. The application Slack Connect from vendor Salesforce is referenced on the Leonardo Hotels corporate website, indicating an outward-facing integration point that surfaces Slack functionality through the company site. Deployment is described as a cloud-hosted Collaboration implementation focused on messaging, shared channels, external organization connectivity, file sharing and notification workflows. Slack Connect integration with the corporate website provides direct touchpoints for partner or external communications while supporting internal communications and cross-team coordination. Governance workstreams noted include channel provisioning and external access controls to manage partner connectivity and information flow.
Collaboration Collaboration 2019 2019
Collaboration Collaboration 2020 2020
Leonardo Hotels CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TrustYou Legacy TrustYou Customer Experience CRM n/a 2021 2021
In 2021, Leonardo Hotels implemented TrustYou on its website. The implementation embedded TrustYou as a Customer Experience layer across Leonardo Hotels' corporate web properties to surface guest reviews and capture feedback at the point of online engagement. TrustYou was configured to deliver review aggregation and on-page rating widgets, guest feedback surveys, and reputation management dashboards consistent with Customer Experience platforms. These functional modules supported front-end display and back-end analytics for marketing and guest experience teams. Operational scope centered on digital and guest experience functions. The application was exposed on the public website and fed review content into centralized dashboards used by marketing, digital channels, and property operations. Governance and workflow configuration emphasized web widget management and feedback routing. Corporate digital teams configured display rules while guest experience teams managed response workflows and moderation for TrustYou.
Marketing Automation CRM 2019 2019
Leonardo Hotels PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sinch Legacy Pathwire Mailgun Transactional Email PaaS n/a 2021 2021
In 2021, Leonardo Hotels deployed Pathwire Mailgun as its Transactional Email provider on the public website. The Pathwire Mailgun implementation is provisioned as a cloud-hosted transactional email service and handles template-driven transactional messaging, SMTP and REST API delivery, and webhook event ingestion for delivery, bounce, and engagement events. This implementation positions Leonardo Hotels Pathwire Mailgun Transactional Email to support automated confirmations and website-originated notification workflows. Operational configuration centers on centralized template management and programmatic delivery tied to the site, with event stream monitoring used to surface delivery status and support retry and suppression logic. Governance was organized around template control, sending policies, and webhook-based monitoring to inform operational troubleshooting, and Pathwire Mailgun is integrated directly with the website front end and server-side sending logic to trigger transactional messages.
Leonardo Hotels IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2018 2018
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Leonardo Hotels CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Leonardo Hotels Professional Services
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PEO (Professional Employer Organization) Professional Services 2016 2017

IT Decision Makers and Key Stakeholders at Leonardo Hotels

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Leonardo Hotels Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Leonardo Hotels IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Leonardo Hotels digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Leonardo Hotels Technographics
Leonardo Hotels is a Leisure and Hospitality organization based in Germany, with around 5000 employees and annual revenues of $1.10 billion.
Leonardo Hotels operates a diverse technology stack with applications such as Slack Connect, TrustYou and Pathwire Mailgun, covering areas like Collaboration, Customer Experience and Transactional Email.
Leonardo Hotels has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce, TrustYou and Sinch.
Leonardo Hotels recently adopted applications including Slack Connect in 2022, Amazon S3 in 2022 and Amazon CloudFront in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Leonardo Hotels’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Leonardo Hotels’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Leonardo Hotels technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.