Waterford, 48329, MI,
United States
Hutchison Insurance Agency Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hutchison Insurance Agency and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 430 Hutchison Insurance Agency employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hutchison Insurance Agency has purchased the following applications: NASA Eclipse for Agency Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hutchison Insurance Agency is running and its propensity to invest more and deepen its relationship with NASA or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hutchison Insurance Agency revenues, which have grown to $181.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hutchison Insurance Agency intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NASA | Legacy | NASA Eclipse | Agency Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Hutchison Insurance Agency implemented NASA Eclipse as its Agency Management system. The deployment at Hutchison, based in Waterford, Michigan, consolidated core agency operations for customer service, policy administration, underwriting intake, and back office accounting functions.
NASA Eclipse was configured to emphasize CRM capabilities and policy accounting modules consistent with the vendor's described feature set, focusing on policy lifecycle management, document handling, quoting workflows, and commission accounting. Configuration work centered on streamlining documentation workflows, reducing manual handoffs, and standardizing policy and customer records. The implementation leveraged the Eclipse application modules to centralize documentation and operational processing within the Agency Management platform.
The implementation encompassed agency operational teams and governance changes to align workflows to the new system, centralizing policy administration and customer record management under Eclipse. Hutchison reported fewer steps in documentation procedures and greater operational efficiency after switching to the AMS, as cited in vendor materials. NASA Eclipse Agency Management became the primary system for policy and customer lifecycle functions at the agency.
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