Hyland Software, Inc.
28500 Clemens Road,
Westlake, 44145, OH,
United States
Westlake, 44145, OH,
United States
1 888-495-2638
Professional Services
Hyland Software, Inc. Technographics
Hyland Software, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hyland Software, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2100 Hyland Software, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hyland Software, Inc. has purchased the following applications: SAP Concur Expense for Expense Management in 2012, Certinia PSA (ex FinancialForce PSA) for Professional Services Automation in 2018, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hyland Software, Inc. is running and its propensity to invest more and deepen its relationship with SAP , Certinia , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hyland Software, Inc. revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hyland Software, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hyland Software, Inc. Tech Stack and Enterprise Applications
Hyland Software, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2012 | 2012 |
In 2012, Hyland Software, Inc. implemented SAP Concur Expense. The SAP Concur Expense deployment addressed Expense Management needs and was positioned to centralize expense reporting and administrative workflows for the companys service organization.
Configuration work focused on expense reporting workflows, approval routing, and user onboarding, with explicit emphasis on training and review sessions conducted with Concur for expense reporting processes. Operational tasks captured in the implementation included logistics, meeting coordination, staffing meeting agendas, and notifications, which were incorporated into the expense reporting cadence to streamline administrative overhead for service teams.
Governance included a recurring training and review cadence with Concur, formalized onboarding for Service team members, and the assignment of coordination responsibilities to an internal owner to manage meeting logistics and staffing notifications. SAP Concur Expense was used to support Expense Management and expense reporting business functions for Hyland Software, Inc., and the implementation explicitly aimed to free billable employees to spend more time on client projects by reducing their administrative burden.
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Hyland Software, Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Certinia | Legacy | Certinia PSA (ex FinancialForce PSA) | Professional Services Automation | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Hyland Software, Inc. deployed Certinia PSA (ex FinancialForce PSA) to centralize its Professional Services Automation capabilities. The deployment addressed complexity introduced by a decade of acquisitions and was scoped to support more than 700 global consultants and over 2,000 annual projects, positioning Certinia PSA to provide comprehensive support for a limitless variety of service offerings while enabling centralized project and resource management.
The implementation concentrated on Certinia PSA project and resource management capabilities, including project lifecycle configuration, resource scheduling and utilization workflows, and service offering catalogs to model Hyland's diverse engagements. Configuration emphasized project templates, milestone tracking, time capture and billing alignment to standardize delivery processes across service lines, and these modules were instrumented to provide operational visibility for professional services teams.
Operational coverage included Hyland's global services organization, aligning consultants across acquired business units under a common Professional Services Automation platform. Governance changes consolidated project intake, resource allocation and project financial oversight into Certinia PSA driven workflows, enabling consistent delivery practices across sites, and the stated outcome was to streamline project and resource management for Hyland's services team while supporting the company’s ability to evolve its professional services business.
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Hyland Software, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Hyland Software, Inc. implemented Microsoft 365 to deliver Collaboration capabilities. Hyland uses Microsoft 365 on their website and as a cloud-hosted collaboration platform to support internal communication, content sharing, and document-centric workflows. The Microsoft 365 deployment is publicly referenced on Hyland's website and serves as the primary collaboration suite for employee productivity tools.
Hyland's Microsoft 365 configuration leverages standard Collaboration modules such as Exchange Online for corporate email, SharePoint Online for intranet and document management, Microsoft Teams for meetings and chat, and OneDrive for user file synchronization. Operational coverage spans corporate teams across the organization and aligns the Collaboration suite with content workflows typical of professional services. Governance emphasis included identity and access controls and content lifecycle policies to manage collaboration and protect information assets.
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Hyland Software, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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Hyland Software, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Hyland Software, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Hyland Software, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Hyland Software, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Hyland Software, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hyland Software, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hyland Software, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hyland Software, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hyland Software, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Hyland Software, Inc. Technographics
Hyland Software, Inc. is a Professional Services organization based in United States,
with around 2100 employees and annual revenues of $600.0 million.
Hyland Software, Inc. operates a diverse technology stack with applications such as
SAP Concur Expense, Certinia PSA (ex FinancialForce PSA) and Microsoft 365,
covering areas like Expense Management, Professional Services Automation and Collaboration.
Hyland Software, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Certinia and Microsoft.
Hyland Software, Inc. recently adopted applications including
Adform in 2023, Twilio Segment in 2021 and Proofpoint Email Security and Protection in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hyland Software, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hyland Software, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hyland Software, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.