IAG New Zealand
IAG New Zealand Technographics
IAG New Zealand Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IAG New Zealand and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 IAG New Zealand employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IAG New Zealand has purchased the following applications: SAP SuccessFactors Employee Central for Core HR in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Adobe Experience Manager for Digital Asset Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IAG New Zealand is running and its propensity to invest more and deepen its relationship with SAP , Frontier Software , Pivot Software, an Elmo Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IAG New Zealand revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IAG New Zealand intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IAG New Zealand Tech Stack and Enterprise Applications
IAG New Zealand HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, IAG New Zealand implemented SAP SuccessFactors Employee Central as its Core HR system to centralize employee master data and organizational structure for People and Culture, HRIS and Payroll functions. The deployment covered a 4,000 employee population across New Zealand and positioned SAP SuccessFactors Employee Central as the authoritative system for job architecture and position management.
Configuration work focused on Employee Central modules for organizational management, job and position constructs, and master data governance. Implementation activities included creation and maintenance of job codes, position codes and reporting line structures, and establishing the job architecture and position hierarchy that drive downstream HR processes. SAP SuccessFactors Employee Central was configured to support role provisioning logic and data models used by HR and performance workflows.
The implementation included integration points with the existing Chris21 payroll system to preserve payroll processing continuity and to align user access and security controls between HRIS and payroll. Day to day operations documented in the program highlighted ongoing maintenance of Chris21 alongside Employee Central, and coordination between HRIS, Payroll and P&C teams for effective data flows.
Governance and operational change emphasized master data ownership and training, with an EC subject matter expert responsible for master data and job architecture, educating P&C teams on downstream impacts to systems access and role provisioning when restructures occur. Operational responsibilities extended to maintaining Chris21 user access and security, providing HR/payroll systems knowledge for restructures, and supporting Tier 2 HRIS and performance administration workflows.
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2021 | 2021 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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IAG New Zealand Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, IAG New Zealand implemented Cisco Webex Meetings as its primary audio and web conferencing application. Cisco Webex Meetings, categorized as Audio Video and Web Conferencing, was surfaced on the corporate website to provide web-based meeting entry for external customers and to standardize virtual meeting access for the company’s 4000 employees across New Zealand, supporting insurance business functions including claims, underwriting, distribution, and corporate services.
The deployment emphasized core meeting capabilities typical of Audio Video and Web Conferencing platforms, including high-definition video, audio bridging, screen sharing, meeting recording, participant management and access controls, and a web-based meeting scheduling and join flow. Configuration work focused on centralized administration and role-based controls to align meeting security settings with enterprise conferencing requirements.
Operational coverage included both internal collaboration and customer-facing interactions, with the website-hosted Webex Meetings instance acting as a standardized access point for virtual engagement across business units. Governance used centralized admin policies and meeting-level controls to address compliance and privacy considerations common in the insurance sector, and the implementation positioned Cisco Webex Meetings to serve as the companywide conferencing standard supporting core business functions.
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Collaboration | Collaboration |
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2022 | 2022 |
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IAG New Zealand Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2019 | 2019 |
In 2019, IAG New Zealand implemented Adobe Experience Manager as its Digital Asset Management solution for the public website. Adobe Experience Manager was deployed to centralize digital assets, streamline web content authoring, and manage asset delivery for customer facing insurance content, leveraging asset ingestion, metadata modeling, rendition generation, and authoring workflows consistent with Digital Asset Management capabilities.
Adobe Experience Manager is integrated with IAG New Zealand's website to serve managed assets and to support staged publishing workflows for marketing and digital channels. The deployment emphasized asset lifecycle governance, role based authoring and approval processes, and content staging and publishing controls to align marketing, digital and product teams. IAG New Zealand uses Adobe Experience Manager for Digital Asset Management to support web content management and digital asset delivery.
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Digital Signing | Content Management |
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2022 | 2022 |
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IAG New Zealand CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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IAG New Zealand ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Lifecycle Management | ITSM |
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2007 | 2007 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IAG New Zealand PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Master Data Management | PaaS |
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2013 | 2013 |
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IAG New Zealand IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Backup as a Service (BaaS) | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IAG New Zealand CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at IAG New Zealand
| First Name | Last Name | Title | Function | Department | Phone | |
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Engineering Manager | Manager | Finance | |
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Data Engineering Manager | Manager | IT | |
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Director, NZ Insurance Data Products | Director | IT | |
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Chief Executive Officer | CXO | Finance | |
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Group Executive, People Performance & Reputation | Director | HR | |
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Talent Acquisition Consultant | Manager | HR | |
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Payroll Officer | Manager | HR | |
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Organizational Development Consultant | Manager | Finance | |
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Executive Manager, People | Director | HR | |
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Payroll Services Manager | Manager | HR | |
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Apps Being Evaluated by IAG New Zealand Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IAG New Zealand IT executives and key decision makers. This section highlights IAG New Zealand's latest recorded technology evaluations, including Adyen for Payment Processing on 2025-05-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IAG New Zealand digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-05-28 | IAG New Zealand | Evaluated | Adyen | Adyen | Payment Processing | ERP |
FAQ - APPS RUN THE WORLD IAG New Zealand Technographics
IAG New Zealand is a Insurance organization based in New Zealand,
with around 4000 employees and annual revenues of $600.0 million.
IAG New Zealand operates a diverse technology stack with applications such as
SAP SuccessFactors Employee Central, Cisco Webex Meetings and Adobe Experience Manager,
covering areas like Core HR, Audio Video and Web Conferencing and Digital Asset Management.
IAG New Zealand has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Cisco Systems and Adobe Systems.
IAG New Zealand recently adopted applications including
Microsoft 365 in 2022, DocuSign eSignature in 2022 and Adobe Experience Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IAG New Zealand’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates IAG New Zealand’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IAG New Zealand technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.