Ibasis
10 Maguire Road, Building 3,
Lexington, 2421, MA,
United States
Lexington, 2421, MA,
United States
1 781-430-7500
Professional Services
Ibasis Technographics
Ibasis Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ibasis and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Ibasis employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ibasis has purchased the following applications: IBM Netezza Data Warehouse for Data Warehouse in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, CyberMAK CSM for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ibasis is running and its propensity to invest more and deepen its relationship with IBM , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ibasis revenues, which have grown to $93.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ibasis intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ibasis Tech Stack and Enterprise Applications
Ibasis Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Netezza Data Warehouse | Data Warehouse | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Ibasis implemented IBM Netezza Data Warehouse as its Data Warehouse platform. The deployment centralized enterprise analytics for the 500 employee professional services firm. Ibasis uses IBM Netezza Data Warehouse on their website to serve consolidated reporting and SQL analytics to internal stakeholders.
The implementation leverages IBM Netezza Data Warehouse appliance grade MPP architecture to support high throughput SQL and analytic workloads, with data organized into enterprise data models and subject area data marts. Configuration emphasized batch ingestion, scheduled ETL orchestration, and support for ad hoc querying by analytics teams, aligning with standard Data Warehouse functional workflows.
Operational coverage spans finance, operations, and commercial analytics, with a central analytics team responsible for data model stewardship and access policies. The environment exposes the warehouse to downstream BI and reporting layers through staging areas and query endpoints, enabling cross functional reporting and analytics workflows.
Governance centered on role based access control, data cataloging, and ETL change control to preserve model consistency and lineage. IBM Netezza Data Warehouse functions as the core Data Warehouse component for Ibasis, supporting analytics workflows, reporting, and centralized data governance.
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Ibasis Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Ibasis implemented Cisco Webex Meetings for Audio Video and Web Conferencing on its website. The deployment is embedded in the public site to enable browser-based conferencing for client engagement and to provide a consistent entry point for remote collaboration across internal teams.
Cisco Webex Meetings is configured to deliver standard Audio Video and Web Conferencing capabilities, including scheduled meetings, real-time video and audio, screen sharing, participant management, and session recording. The implementation emphasizes web joinability and meeting orchestration to reduce friction for external participants while supporting internal coordination workflows.
Operational scope centers on corporate communications and customer-facing functions, where the website-hosted Webex presence routes external users into organized sessions and supports sales and support interactions. Governance appears focused on centralized meeting controls and web-embedded access patterns, aligning Ibasis Cisco Webex Meetings Audio Video and Web Conferencing with customer engagement and remote collaboration use cases.
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Collaboration | Collaboration |
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2022 | 2022 |
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Ibasis CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CyberMAK Information Systems | Legacy | CyberMAK CSM | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, iBASIS implemented CyberMAK CSM as part of a major update and upgrade project centered on its BMC ITSM environment. The deployment was recorded under the Customer Experience category and was scoped to increase the effectiveness of support teams and improve service quality for customers.
CyberMAK CSM was configured to deliver core Customer Experience capabilities typical of IT service management, including incident management, service desk orchestration, change management, and knowledge management. Configuration work emphasized ticket routing automation, SLA tracking, and self-service support workflows consistent with enterprise CSM deployments.
The program targeted operational support teams and customer-facing service functions, accompanied by process realignment to standardize incident and request handling across support channels. The engagement with CyberMAK focused on upgrading BMC ITSM capabilities to meet stated objectives around support effectiveness and service quality.
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Ibasis PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Ibasis IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Data Warehouse Appliance | IaaS |
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2019 | 2019 |
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Ibasis CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Ibasis
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, Information Systems | Director | IT | |
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Principal Software Engineer , Team Lead | Director | IT | |
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Senior Director - IT | Director | IT | |
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CIO | CXO | Finance | |
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Apps Being Evaluated by Ibasis Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ibasis IT executives and key decision makers. This section highlights Ibasis's latest recorded technology evaluations, including SAP BusinessObjects for Analytics and BI on 2025-04-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ibasis digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-04-29 | Ibasis | Evaluated | SAP | SAP BusinessObjects | Analytics and BI | Analytics and BI |
FAQ - APPS RUN THE WORLD Ibasis Technographics
Ibasis is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $93.0 million.
Ibasis operates a diverse technology stack with applications such as
IBM Netezza Data Warehouse, Cisco Webex Meetings and CyberMAK CSM,
covering areas like Data Warehouse, Audio Video and Web Conferencing and Customer Experience.
Ibasis has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IBM, Cisco Systems and CyberMAK Information Systems.
Ibasis recently adopted applications including
Microsoft 365 in 2022, Cloudflare CDN in 2022 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ibasis’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ibasis’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ibasis technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.