Ibm Netherlands
Johan Huizingalaan 765, P.O. Box 9999,
Amsterdam, 1066 VH,
Netherlands
Amsterdam, 1066 VH,
Netherlands
31 20-798-0099
Professional Services
Ibm Netherlands Technographics
Ibm Netherlands Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ibm Netherlands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2100 Ibm Netherlands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ibm Netherlands has purchased the following applications: Zuora Billing for Subscription and Recurring Billing in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Acoustic Analytics (formerly IBM Tealeaf) for Customer Analytics in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ibm Netherlands is running and its propensity to invest more and deepen its relationship with Zuora , Cisco Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ibm Netherlands revenues, which have grown to $462.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ibm Netherlands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ibm Netherlands Tech Stack and Enterprise Applications
Ibm Netherlands ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zuora | Legacy | Zuora Billing | Subscription and Recurring Billing | ERP | n/a | 2020 | 2020 |
In 2020, IBM Netherlands deployed Zuora Billing as its Subscription and Recurring Billing solution on its public website to support subscription commerce for its professional services offerings. Zuora Billing is positioned to handle recurring invoicing and automated billing flows for subscription products, aligning with finance and revenue operations at the Netherlands organization.
The implementation emphasizes core Subscription and Recurring Billing capabilities, including subscription lifecycle management, rating and pricing configuration, automated invoice generation, billing cycle orchestration, and collections workflows. Zuora Billing was configured for web based subscription capture and invoice delivery, and the deployment includes configuration for billing automation and account level subscription management to standardize recurring revenue processes.
Operational ownership sits with finance and billing teams within IBM Netherlands, with rollout focused on website driven order capture and centralized billing orchestration. Governance changes included formalizing subscription billing policies, invoicing schedules, and role based access for billing and revenue staff to support the subscription to cash process.
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Ibm Netherlands Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Ibm Netherlands implemented Cisco Webex Meetings in the Audio Video and Web Conferencing category and deployed Cisco Webex Meetings on their public website to support external client access and virtual engagements. The implementation is associated with the Ibm Netherlands site in the Netherlands and aligns the application to core collaboration and client-facing meeting workflows for a professional services environment of approximately 2,100 employees.
Cisco Webex Meetings was configured to deliver standard Audio Video and Web Conferencing capabilities, including browser-based join, high-definition video, screen sharing, meeting recording, host controls, and participant management. The deployment reflects a cloud-hosted conferencing architecture with web-embedded meeting access on the corporate site, enabling scheduled and ad hoc virtual sessions for client interactions and internal collaboration.
Operational coverage centers on professional services delivery, client-facing teams, and internal collaboration functions, with administrative governance exercised through Cisco Webex Meetings administration for user provisioning, meeting policy configuration, and recording controls. The narrative focuses on structural implementation details and application-role alignment, with no additional third-party system integrations specified in the provided source.
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Ibm Netherlands CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acoustic | Legacy | Acoustic Analytics (formerly IBM Tealeaf) | Customer Analytics | CRM | n/a | 2013 | 2013 |
In 2013, Ibm Netherlands deployed Acoustic Analytics (formerly IBM Tealeaf) for Customer Analytics on its public website, establishing a web-focused behavioral data capture capability for digital customer interactions. The deployment targeted site-level instrumentation and session-level capture to support digital experience analysis for the Netherlands professional services organization.
The Acoustic Analytics implementation includes standard Customer Analytics capabilities such as session replay, clickstream event capture, page level analytics, funnel and form analysis, and visitor segmentation, configured to ingest client-side event data from the corporate site. Acoustic Analytics was configured to persist session records and provide analyst-facing interfaces for query, replay, and segment definition, enabling workstreams in digital marketing and customer experience to analyze behavior and troubleshoot site flows.
Operational integration emphasized webpage instrumentation and tag management integration, capturing form interactions, error events, and navigation paths from the public site into Acoustic Analytics for analysis. The implementation covers digital marketing, CX analytics, and site operations teams in the Netherlands, with role based access controls and analytics workspaces used to separate investigative and reporting activities.
Governance and process changes focused on web data handling, session review workflows and privacy controls consistent with European regulations, including cookie consent and data retention practices for captured session data. Acoustic Analytics was retained as the primary Customer Analytics tool for web behavioral insight, with operational governance assigned to the digital analytics and CX program.
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2015 | 2015 |
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Ibm Netherlands ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Ibm Netherlands PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Ibm Netherlands PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Ibm Netherlands IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Database Management, Open-Source Database | IaaS |
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2022 | 2022 |
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Ibm Netherlands CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Ibm Netherlands
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ibm Netherlands Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ibm Netherlands IT executives and key decision makers. This section highlights Ibm Netherlands's latest recorded technology evaluations, including IBM Sterling Commerce for eCommerce on 2026-01-27, IBM Watson Assistant for Chatbots and Conversational AI on 2024-07-05, and NICE IEX Workforce Management for Workforce Management on 2024-06-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ibm Netherlands digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-01-27 | Ibm Netherlands | Evaluated | IBM | IBM Sterling Commerce | eCommerce | eCommerce |
| 2024-07-05 | Ibm Netherlands | Evaluated | IBM | IBM Watson Assistant | Chatbots and Conversational AI | AI-Powered Application |
| 2024-06-20 | Ibm Netherlands | Evaluated | Nice Systems | NICE IEX Workforce Management | Workforce Management | HCM |
| 2024-06-18 | Ibm Netherlands | Evaluated |
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Customer Loyalty | CRM |
| 2024-06-05 | Ibm Netherlands | Evaluated |
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Enterprise Asset Management | ERP Services and Operations |
| 2024-05-30 | Ibm Netherlands | Evaluated |
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IT Service Management | ITSM |
FAQ - APPS RUN THE WORLD Ibm Netherlands Technographics
Ibm Netherlands is a Professional Services organization based in Netherlands,
with around 2100 employees and annual revenues of $462.0 million.
Ibm Netherlands operates a diverse technology stack with applications such as
Zuora Billing, Cisco Webex Meetings and Acoustic Analytics (formerly IBM Tealeaf),
covering areas like Subscription and Recurring Billing, Audio Video and Web Conferencing and Customer Analytics.
Ibm Netherlands has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zuora, Cisco Systems and Acoustic.
Ibm Netherlands recently adopted applications including
Slack Connect in 2022, SmartSheet in 2022 and MongoDB Atlas in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ibm Netherlands’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ibm Netherlands’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ibm Netherlands technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.