Pompano Beach, 33064, FL,
United States
IC Realtime, LLC Technographics
IC Realtime, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IC Realtime, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 IC Realtime, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IC Realtime, LLC has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, Slaask for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IC Realtime, LLC is running and its propensity to invest more and deepen its relationship with Oracle , Slaask , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IC Realtime, LLC revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IC Realtime, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IC Realtime, LLC Tech Stack and Enterprise Applications
IC Realtime, LLC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011 IC Realtime, LLC implemented Oracle NetSuite ERP as its cloud-based ERP Financial platform to centralize core finance and operational workflows for a 100 employee manufacturing firm. The implementation positioned Oracle NetSuite ERP as the primary system of record for accounts receivable controls and cross-functional administrative processes, aligning the application with the companys finance and HR agendas.
The implementation included discrete functional configurations for Customer Credit Management, corporate communications tooling, Event, Travel & Calendaring Management, and HR capabilities covering Recruiting, Training, and Policies and Procedures. Customer Credit Management workstreams were configured to support credit limit enforcement and accounts receivable workflow controls, while HR Recruiting and Training modules were set up to capture applicant tracking information, training records, and policy acknowledgement workflows. Event, Travel & Calendaring Management configurations centralized travel approvals and event scheduling alongside expense capture within the Oracle NetSuite ERP environment.
Operational coverage focused on Finance, Human Resources, and Corporate Communications, with processes redesigned to embed credit approval governance and standardized HR policy distribution inside the ERP Financial instance. Rollout emphasized cross-department adoption and centralized administrative control, using Oracle NetSuite ERP to unify transactional finance tasks and administrative processes across corporate functions.
|
IC Realtime, LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Slaask | Legacy | Slaask | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, IC Realtime, LLC deployed Slaask on its public website as a customer facing chat solution. The deployment aligns with Chatbots and Conversational AI functionality to capture inbound web inquiries and establish an always-on conversational entry point for buyers and support callers.
Slaask was embedded as a web chat widget with configuration focused on conversational messaging, canned responses, chat transcript retention, and lead capture workflows. The implementation used Slaask capabilities for session metadata capture, visitor-to-agent handoff, and scripted reply flows to standardize first contact interactions.
Operational ownership was centered on customer support and sales teams, with the site chat acting as the primary online intake channel for product inquiries and technical questions. Governance emphasized agent workflow standardization and transcript review for follow-up, while the system remained scoped to website delivery and web session management rather than backend system conversion.
|
IC Realtime, LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, IC Realtime, LLC implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. IC Realtime uses Google Workspace (Formerly Google G-Suite) on their website and for core business communication workflows, supporting company-level email hosting, calendaring, and document collaboration for internal teams.
The implementation follows a cloud-hosted SaaS architecture managed through the Google Workspace admin console, with standard functional modules such as Gmail, Google Drive, Google Docs, Google Calendar, and Google Meet enabled. Operational scope is company-wide across cross-functional teams for internal communications, content creation, and file sharing, with governance handled via centralized user provisioning, group-based access controls, and administrative policy configuration within Google Workspace to manage accounts and sharing settings.
|
IC Realtime, LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
IC Realtime, LLC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
IC Realtime, LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IC Realtime, LLC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at IC Realtime, LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO/Founder | CXO | Finance | ||||
| COO | CXO | Finance | ||||
| General Manager | Manager | Finance | ||||
| Accountant | Manager | Finance | ||||
| Chief Financial Officer | CXO | Finance |
Apps Being Evaluated by IC Realtime, LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||