ice.net Technographics
ice.net Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ice.net and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 ice.net employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ice.net has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2016, Visma Debt Collection for Debt Collection and Recovery in 2025, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ice.net is running and its propensity to invest more and deepen its relationship with Microsoft , Visma , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ice.net revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ice.net intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ice.net Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, ice.net implemented Microsoft Dynamics NAV as part of an ERP Financial deployment to underpin a new billing and provisioning stack for its communications services. The billing and provisioning solution included Hansen Technologies NaviBilling written using Microsoft Dynamics NAV 2015, a Microsoft SQL Server database tier, and SharePoint for portal and content management.
The implementation covered billing, provisioning, and customer web portals, and it supported a subscription migration effort scheduled to move 200,000 subscriptions for both private and corporate customers. User acceptance testing was led by a UAT Lead and Senior Test Analyst who scripted and executed tests in JIRA, documented and raised defects, and provided user support during validation and acceptance activities.
Operational scope focused on billing and customer service functions linked to a planned 4G network launch in October 2016, with testing concentrated on migration integrity and provisioning workflows. Integrations and components in scope included Hansen Technologies NaviBilling, Microsoft Dynamics NAV 2015, Microsoft SQL Server, and SharePoint, and governance emphasized scripted UAT, defect management in JIRA, and staged migration testing.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visma | Legacy | Visma Debt Collection | Debt Collection and Recovery | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, ice.net deployed Visma Debt Collection to manage invoice follow-up and debt collection for its telecom customers in Norway. The implementation focused on finance and accounts receivable use cases, with Visma Amili used operationally to execute follow-up workflows and customer engagements as part of an ongoing collaboration reported operational by 2025.
The Visma Debt Collection deployment configures invoice follow-up workflows, automated issuance of payment links, and a customer self service portal to accelerate payments and reduce manual collection effort. Functional capabilities implemented include collection case tracking, payment link orchestration, and customer portal access for settlement and dispute initiation, aligning with standard Debt Collection and Recovery operational patterns.
Operational coverage emphasizes ice.nets finance and accounts receivable teams supporting telecom billing across Norway, governed through centralized collection workflows and ongoing vendor collaboration. The setup was described as operational by 2025 and is intended to accelerate payments and improve liquidity for ice.net, with governance centered on finance driven follow-up processes and customer self service interactions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, ice.net deployed Microsoft 365 to establish a cloud-based Collaboration platform. The deployment provisioned Microsoft 365 services common to the Collaboration category, including cloud email, real-time messaging and meetings, and document collaboration and storage capabilities to support team workflows.
Microsoft 365 is also present on the corporate website, indicating tenant-level services are surfaced for corporate communications and content flows. The implementation covered core business functions for the 150-employee communications provider, including internal communications, content management, and knowledge sharing, with centralized tenant administration and identity-based access controls to govern users and subscriptions.
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Collaboration | Collaboration |
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2020 | 2020 |
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Survey and Questionnaire | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at ice.net
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Apps Being Evaluated by ice.net Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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