Icelandic Design
473 Main Street Suite 100,
Longmont, 80501, CO,
United States
Longmont, 80501, CO,
United States
1 303-651-3334
Retail
Icelandic Design Technographics
Icelandic Design Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Icelandic Design and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Icelandic Design employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Icelandic Design has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Tawk.to for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Icelandic Design is running and its propensity to invest more and deepen its relationship with Oracle , Klarna , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Icelandic Design revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Icelandic Design intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Icelandic Design Tech Stack and Enterprise Applications
Icelandic Design ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Icelandic Design implemented Oracle NetSuite ERP to centralize ERP Financial functions across its United States retail operations. The deployment used Oracle NetSuite ERP cloud-based SaaS architecture to consolidate core accounting systems for a 30-employee company with $3,000,000 in revenue, moving financial transaction processing and reporting into a single tenant-managed environment.
The implementation focused on core financial modules, including general ledger, accounts payable, accounts receivable, cash management, and financial reporting, with retail-aligned inventory and order management capabilities configured to support operational finance workflows. Oracle NetSuite ERP was configured to enforce a standardized chart of accounts, automate month-end close activities, and produce consolidated financial statements suitable for an SMB retail profile.
Operational coverage centered on finance and accounting functions and extended to store-level inventory controls, order-to-cash processes, and procurement workflows within the company. Governance changes emphasized role-based access control, audit trails, and process standardization for transaction approval and reconciliation, aligning bookkeeping, reporting, and operational inventory management under the Oracle NetSuite ERP ERP Financial deployment.
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Payment Processing | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2020 | 2020 |
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Icelandic Design AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Icelandic Design implemented Tawk.to on its website to provide live web chat and messaging using a lightweight, embedded widget. The deployment aligns with the Chatbots and Conversational AI category and exposes a browser-based agent console and visitor-facing widget to handle real-time chat, canned responses, and offline message capture for customer inquiries.
Operational scope is customer-facing and focuses on online customer support and sales assistance, with staff accessing the Tawk.to dashboard from standard web browsers. Governance is handled centrally by the site owner, with chat moderation, message routing, and script configuration configured to match the retailer’s compact operations model, and the Tawk.to implementation embeds the Tawk.to widget directly into site pages to align conversational workflows with web engagement.
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Icelandic Design Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Icelandic Design implemented Microsoft 365 as its Collaboration platform. The small United States retail company, operating with roughly 30 employees, provisioned Microsoft 365 to centralize email, document sharing and team communication across its organization.
The Microsoft 365 deployment emphasizes core Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online and OneDrive for Business for document libraries and asset management, and Microsoft Teams for synchronous collaboration and team channels. Configuration scope includes user provisioning, shared mailboxes, permissioned site collections and channel structures that align with product merchandising and customer service workflows.
Icelandic Design is using Microsoft 365 on their website, which indicates public-facing usage such as routed contact email, embedded or linked product assets stored in SharePoint or OneDrive, and links to collaborative content managed within the Microsoft 365 tenant. Operational coverage is across merchandising, customer-facing operations and back-office administrative functions within the United States.
Governance and administration are implemented at the tenant level with centralized account management, role based access controls and SharePoint site permissions to regulate content publishing and internal collaboration. Microsoft 365 provides the Collaboration backbone for internal workflows and for lightweight integration with the company web presence through hosted Microsoft 365 services.
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Icelandic Design eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2013 | 2013 |
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Icelandic Design CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2018 | 2018 |
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Icelandic Design IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Icelandic Design
| First Name | Last Name | Title | Function | Department | Phone | |
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Owner | CXO | Finance | |
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COO | CXO | Finance | |
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Manager Customer Service Quality Control | Manager | Customer Service | |
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Apps Being Evaluated by Icelandic Design Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Icelandic Design IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Icelandic Design digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Icelandic Design Technographics
Icelandic Design is a Retail organization based in United States,
with around 30 employees and annual revenues of $3.0 million.
Icelandic Design operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Tawk.to and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Icelandic Design has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Tawk.to and Microsoft.
Icelandic Design recently adopted applications including
Amazon Pay in 2020, Klarna Payments in 2019 and Tawk.to in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Icelandic Design’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Icelandic Design’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Icelandic Design technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.