iClick
3931 1st Avenue South,
Seattle, 98134, WA,
United States
Seattle, 98134, WA,
United States
1 800-456-9177
Retail
iClick Technographics
iClick Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by iClick and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 iClick employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that iClick has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, Oracle NetSuite Commerce for eCommerce in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems iClick is running and its propensity to invest more and deepen its relationship with Oracle , Google , Wufoo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing iClick revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for iClick intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
iClick Tech Stack and Enterprise Applications
iClick ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, iClick implemented Oracle NetSuite ERP to centralize its finance and accounting operations, deploying a cloud SaaS ERP Financial platform that is integrated with the company website. The implementation established Oracle NetSuite ERP as the primary financial system of record for online sales and backend accounting. The deployment targeted core financial workflows for a 100 employee retail company operating in the United States.
Oracle NetSuite ERP was configured to support standard ERP Financial capabilities including general ledger, accounts receivable, accounts payable, billing and revenue recognition, and financial reporting. Oracle NetSuite ERP also handled invoicing and customer billing tied to website transactions, enabling automated order to cash processing consistent with ERP Financial workflows. Configuration emphasized chart of accounts standardization and period close automation typical of a mid market retail finance environment.
Operational coverage focused on Finance, Accounting and e commerce operations, with the system servicing revenue operations and transactional bookkeeping originating from the website. The architecture leveraged NetSuite as a cloud SaaS application, centralizing financial records and supporting role based access controls for month end governance. Rollout was organized to align finance processes, reconciliation workflows and accounting governance across the organization.
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iClick Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011 iClick implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform for corporate communications and document workflows. The deployment established Google Workspace (Formerly Google G-Suite) as the primary collaboration layer cited on iClick's public website.
The implementation included standard Google Workspace modules such as Gmail for domain-hosted email, Calendar for scheduling, Google Drive for centralized file storage, Google Docs and Sheets for real-time document collaboration, and Meet for virtual meetings. Configuration aligns with a small company footprint, leveraging the Google Admin console for user provisioning, group management, mailbox routing and baseline security controls.
Operational scope covered company communications and cross-functional collaboration across core business functions including marketing, sales and operations. Governance practices followed Collaboration category norms, emphasizing centralized administration, group-based access controls and document sharing policies to standardize workflows and reduce fragmented file exchange.
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iClick eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2010 | 2010 |
In 2010, iClick implemented Oracle NetSuite Commerce to support eCommerce order processing across Sales, Art, and Account Coordinator teams. Oracle NetSuite Commerce served as the primary commerce application for capturing orders, managing product and customer data, and coordinating order lifecycle activities for the retailer.
Configuration work emphasized order management workflows and catalog orchestration, with Oracle NetSuite Commerce configured to capture order details, route proofing tasks to Art, and trigger downstream fulfillment-related activities for Account Coordinator teams. Automation and standardized data fields were applied within the NetSuite Commerce environment to create consistent order records and reduce manual reconciliation points.
The implementation integrated Oracle NetSuite Commerce with Box.net for creative asset storage and with Gmail for threaded communications, enabling proofs and attachments to be linked to specific orders and correspondence. Operational coverage focused on cross-functional coordination among Sales, Art, and Account Coordinator groups within iClick’s United States retail operations.
Governance was implemented around a liaison role that coordinated between Sales, Art, and Account Coordinator teams to ensure accurate and timely order completion using NetSuite, Box.net, and Gmail. Process design introduced standardized handoff steps, auditable email approval trails in Gmail, and asset linking in Box.net to enforce order accuracy and maintain a traceable fulfillment workflow.
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eCommerce | eCommerce |
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2020 | 2020 |
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iClick CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2011 | 2011 |
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2014 | 2014 |
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iClick IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at iClick
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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Vice President of Sales | VP | Sales | |
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VP of Finance | VP | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Accounting Manager | Manager | Finance | |
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Accounts Receivable (A/R) Lead | Manager | Finance | |
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Apps Being Evaluated by iClick Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from iClick IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the iClick digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD iClick Technographics
iClick is a Retail organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
iClick operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Google Workspace (Formerly Google G-Suite) and Oracle NetSuite Commerce,
covering areas like ERP Financial, Collaboration and eCommerce.
iClick has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Google.
iClick recently adopted applications including
Oracle NetSuite ERP in 2020, Oracle NetSuite SuiteCommerce in 2020 and Lumen Cloud (ex CenturyLink) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of iClick’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates iClick’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete iClick technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.