Icon Group
Level 1/22 Cordelia St, South Brisbane,
Brisbane, 4101, QLD,
Australia
Brisbane, 4101, QLD,
Australia
61 7 3737-4500
Healthcare
Icon Group Technographics
Icon Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Icon Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3850 Icon Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Icon Group has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2023, JobAdder ATS for Applicant Tracking System in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Icon Group is running and its propensity to invest more and deepen its relationship with Microsoft , JobAdder , Frontier Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Icon Group revenues, which have grown to $900.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Icon Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Icon Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2023 | 2024 |
In 2023 Icon Group migrated its finance and procurement estate to Microsoft Dynamics 365 for Finance and Operations. The programme moved all Icon Group companies from Microsoft Dynamics AX to Microsoft Dynamics 365 for Finance and Operations, with the project initiated in July 2023 and extending into a wrap up phase in August 2024.
The implementation configured core Finance, Expense and Procure to Pay components within the Microsoft Dynamics 365 for Finance and Operations application. The project team leaned heavily into business data migration activities to ensure complete, accurate and current master and transactional data was loaded for go live, and standard financial workflows and expense management processes were adjusted to align with the new application modules.
Integrations and automation were implemented using the Azure PowerApps platform to orchestrate extensions and process automation alongside Microsoft Dynamics 365 for Finance and Operations. The rollout covered operational sites across 160 Pharmacy, Icon Cancer, Research and Compounding locations across Australia, Hong Kong, Singapore and the UK, and materially impacted finance, procurement and expense management functions across those sites.
Governance and delivery used a Sure Step Agile delivery methodology, emphasising a business driven approach that prioritised early value realisation and the quickest path to production. The programme emphasised a culture of learning, tailored communications to end users and executives, and a project cadence that supported heavy data migration activities and staged rollout across the multi country operational footprint, and these controls supported the stated outcome of helping Icon Group achieve its goals and transform their processes.
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Expense Management | ERP Financial Management |
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2023 | 2024 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018 Icon Group implemented JobAdder ATS as its Applicant Tracking System. The JobAdder ATS is embedded on Icon Group's website to capture candidate applications through the public career portal and to provision job postings for its healthcare hiring teams.
The implementation focuses on core Applicant Tracking System capabilities including job requisition publishing, application intake, candidate pipeline management, interview scheduling, and resume management, supporting Talent Acquisition and HR functions across Icon Group's Australian operations. Configuration and recruitment workflow governance center on a single candidate database and standardized hiring workflows to streamline recruiter activity and maintain consistent vacancy publishing on the corporate careers site.
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Core HR | HCM |
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2020 | 2020 |
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Employee Recognition and Rewards Management | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Icon Group embedded Cisco Webex Meetings on its public website, adopting Cisco Webex Meetings in the Audio Video and Web Conferencing category to centralize web-based meeting access for external and internal stakeholders. The implementation aligns the application with clinical collaboration and corporate communications across the healthcare organization. The deployment emphasizes browser-based join flows and hosted conferencing sessions available from the website.
The Cisco Webex Meetings configuration leverages standard Audio Video and Web Conferencing capabilities including real-time video and audio, screen sharing, scheduling, and meeting recording to support staff coordination and remote consultations. Integrations with internal clinical systems or enterprise directories are not disclosed in source materials, so governance details are focused on web access controls and scheduling workflows visible on the website. Operational coverage is scoped to web-delivered meeting services accessed through Icon Group's site rather than explicit internal-only deployments.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Enterprise Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2023 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EMM / MDM / MAM | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Icon Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Icon Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Icon Group Technographics
Icon Group is a Healthcare organization based in Australia,
with around 3850 employees and annual revenues of $900.0 million.
Icon Group operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, JobAdder ATS and Cisco Webex Meetings,
covering areas like ERP Financial, Applicant Tracking System and Audio Video and Web Conferencing.
Icon Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, JobAdder and Cisco Systems.
Icon Group recently adopted applications including
Microsoft Dynamics 365 for Finance and Operations in 2023, Microsoft Dynamics 365 for Finance and Operations - Expense in 2023 and Microsoft Dynamics 365 for Finance and Operations - Procurement Module in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Icon Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Icon Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Icon Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.