Santiago, 7500024,
Chile
iConstruye Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by iConstruye and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 iConstruye employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that iConstruye has purchased the following applications: Trabajando for Recruiting in 2014, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Mitel Contact Center for Call Center in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems iConstruye is running and its propensity to invest more and deepen its relationship with Trabajando , Google , Mitel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing iConstruye revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for iConstruye intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Trabajando | Legacy | Trabajando | Recruiting | HCM | n/a | 2014 | 2014 |
In 2014, iConstruye deployed Trabajando as its Recruiting application. The deployment provisions Trabajando as the applicant tracking system embedded on iConstruye's public careers pages, handling job posting and live candidate application capture. Trabajando is configured as the ATS on their website, providing a branded career site entry point for applicants. The implementation is scoped to recruiting and HR functions for iConstruye's Chile operations and aligns with corporate hiring workflows.
Functional modules implemented include job requisition management, candidate profile capture, pipeline tracking and requisition posting to the embedded career site, consistent with standard Recruiting capabilities. Administration is organized around recruiter and hiring manager accounts to manage job postings and candidate workflows, with configuration for vacancy lifecycle and candidate status progression. The deployment follows a web-embedded ATS pattern where Trabajando serves as the source of record for applicant data, with operations centralized within iConstruye's HR and hiring teams.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, iConstruye implemented Google Workspace (Formerly Google G-Suite) to provide Collaboration capabilities for corporate productivity and communications. The deployment covered the 200 employee professional services firm headquartered in Chile and centralized email, calendaring, and document collaboration as primary business functions.
Configuration emphasized core Google Workspace modules, including Gmail, Google Drive, Google Docs and Sheets, Google Calendar, Google Meet, and the Google Admin console for user and device management. Standard Collaboration features such as shared drives, real time co editing, granular access controls, and group based email routing were enabled to support project delivery teams and client facing workflows.
Operational governance was implemented through the Google Admin console with role based administration, account provisioning, and security policies aligned to Collaboration administration practices. The implementation is visible on the iConstruye website, confirming Google Workspace (Formerly Google G-Suite) is in production use across the company in Chile.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitel | Legacy | Mitel Contact Center | Call Center | CRM | n/a | 2017 | 2017 |
In 2017, iConstruye implemented Mitel Contact Center as its Call Center application. The deployment combined the Mitel 3300 Integrated Communications Platform and the Mitel 6100 Contact Center Solutions suite to provide an IP contact center architecture and web-centred application layer.
Configuration focused on contact routing, agent desktop handling, and web-based supervisor and reporting tools consistent with Mitel 6100 capabilities, delivering a scalable IP telephony and contact handling stack. The implementation emphasized high call volume handling and access to a suite of web-centred applications and services to support customer interactions.
Integrations included connections into back office systems to enable end-to-end service workflows, and the rollout targeted customer care and help desk functions within iConstruye in Chile. iConstruye reported that the Mitel 3300 ICP and Mitel 6100 Contact Center Solutions met their needs for reliability, feature richness, and integration into existing service processes, supporting improved customer service outcomes.
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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