Idaho Central Credit Union
4400 Central Way,
Chubbuck, 83202, ID,
United States
Chubbuck, 83202, ID,
United States
1 800-456-5067
Banking and Financial Services
Idaho Central Credit Union Technographics
Idaho Central Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Idaho Central Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1728 Idaho Central Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Idaho Central Credit Union has purchased the following applications: Flexi ERP for ERP Financial in 2018, AppWorx Workload Automation for Business Process Management in 2019, LogMeIn BoldChat for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Idaho Central Credit Union is running and its propensity to invest more and deepen its relationship with FlexiInternational Software , Broadcom , Fiserv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Idaho Central Credit Union revenues, which have grown to $463.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Idaho Central Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Idaho Central Credit Union Tech Stack and Enterprise Applications
Idaho Central Credit Union ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FlexiInternational Software | Legacy | Flexi ERP | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018 Idaho Central Credit Union implemented Flexi ERP, an ERP Financial solution from FlexiInternational Software. The deployment used the FlexiInternational cloud accounting suite including FlexiFinancials, FlexiWorkflow and FlexiAssets to centralize finance functionality across the organization.
FlexiFinancials was configured to automate general ledger and financial reporting processes, FlexiWorkflow delivered automated approvals and expense reporting workflows, and FlexiAssets provided fixed asset accounting and tracking. Configuration focused on reducing manual AP and expense report processing and orchestrating month end close activities through workflow automation.
The implementation covered the credit union's growing multi-branch operation and was applied across accounting, accounts payable, and financial reporting teams. The cloud deployment supported centralized transaction processing and workflow-driven approvals across branches, improving operational consistency for branch-level submissions and corporate finance reconciliations.
The published case study reports the implementation freed up 80 to 100 staff hours per month, automated approximately 75 percent of expense reports, and cut accounts payable data entry effort by about 50 percent, accelerating month end processes. Flexi ERP and the FlexiInternational Software cloud accounting suite are referenced as the applications delivering these operational efficiencies.
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Idaho Central Credit Union ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Idaho Central Credit Union implemented AppWorx Workload Automation. The deployment is categorized as Business Process Management and was aimed at supporting data warehouse development and scheduled financial data processing.
AppWorx Workload Automation was configured to orchestrate ETL workflows, schedule batch jobs, and enforce job dependencies for financial data extraction. Configuration work focused on job calendars, event-driven triggers, retry and alerting policies, and automated handoffs between extract processes and downstream loads into the data warehouse.
Integrations were explicitly implemented with Oracle databases and Microsoft SQL Server instances, with AppWorx directing extracts from those systems into the credit union data warehouse. Operational scope centered on finance reporting and the data engineering function, with IT operations responsible for monitoring, exception handling, and schedule management.
Governance introduced runbooks, scheduled maintenance windows, and change control for job definitions and timing to stabilize batch windows and reduce conflicts. The AppWorx implementation operated alongside concurrent Salesforce development and administrator certification activities within the broader IT organization, keeping workload automation responsibilities aligned to data warehouse and finance workflows.
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Core Banking | ERP Services and Operations |
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2020 | 2020 |
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Debt Collection and Recovery | ERP Services and Operations |
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2019 | 2020 |
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Digital Banking | ERP Services and Operations |
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2019 | 2020 |
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Loan Management | ERP Services and Operations |
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2017 | 2017 |
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Idaho Central Credit Union AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Idaho Central Credit Union deployed LogMeIn BoldChat on its public website to provide conversational support for members. Idaho Central Credit Union uses LogMeIn BoldChat in the Chatbots and Conversational AI category to support customer service and digital member engagement across its online channels.
The implementation centers on an embedded website chat widget and the LogMeIn BoldChat agent console, configured for real-time messaging, canned responses, session transcripts and reporting. Typical Chatbots and Conversational AI capabilities such as proactive chat invitations, skill-based routing and standardized response libraries are reflected in the configuration to align with contact center workflows and online self-service objectives. Operational coverage is focused on web-based member support and the contact center, with governance layered through agent training, chat handling policies and regular monitoring of transcripts and reports to maintain quality and compliance.
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Idaho Central Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Idaho Central Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Idaho Central Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Idaho Central Credit Union ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Idaho Central Credit Union PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Idaho Central Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Idaho Central Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
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CTO | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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VP Operations | VP | Operations | |
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IT Manager | Manager | IT | |
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Chief Executive Officer | CXO | Finance | |
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IT Applications Manager, Software Development Manager | Manager | IT | |
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Vice President Information Technology | VP | IT | |
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Digital Product Manager - Online Banking | Manager | Finance | |
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Apps Being Evaluated by Idaho Central Credit Union Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Idaho Central Credit Union IT executives and key decision makers. This section highlights Idaho Central Credit Union's latest recorded technology evaluations, including BlueSnap for Payment Processing on 2025-09-16, Fiserv DNA Bank Platform for Core Banking on 2025-09-08, and Tekion Automotive Retail Cloud for Dealership Management on 2025-01-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Idaho Central Credit Union digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-16 | Idaho Central Credit Union | Evaluated | BlueSnap | BlueSnap | Payment Processing | ERP |
| 2025-09-08 | Idaho Central Credit Union | Evaluated | Fiserv | Fiserv DNA Bank Platform | Core Banking | ERP Services and Operations |
| 2025-01-13 | Idaho Central Credit Union | Evaluated | Tekion Corp | Tekion Automotive Retail Cloud | Dealership Management | ERP Services and Operations |
| 2024-09-19 | Idaho Central Credit Union | Evaluated |
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Digital Banking | ERP Services and Operations |
| 2024-09-13 | Idaho Central Credit Union | Evaluated |
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Call Center | CRM |
FAQ - APPS RUN THE WORLD Idaho Central Credit Union Technographics
Idaho Central Credit Union is a Banking and Financial Services organization based in United States,
with around 1728 employees and annual revenues of $463.0 million.
Idaho Central Credit Union operates a diverse technology stack with applications such as
Flexi ERP, AppWorx Workload Automation and LogMeIn BoldChat,
covering areas like ERP Financial, Business Process Management and Chatbots and Conversational AI.
Idaho Central Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FlexiInternational Software, Broadcom and GoTo (formerly LogMeIn).
Idaho Central Credit Union recently adopted applications including
DocuSign eSignature in 2021, POPio in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Idaho Central Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Idaho Central Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Idaho Central Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.