iDashboards
900 Tower Drive 4th Floor,
Troy, 48098, MI,
United States
Troy, 48098, MI,
United States
1 248-528-7160
Professional Services
iDashboards Technographics
iDashboards Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by iDashboards and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 iDashboards employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that iDashboards has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, TeamSupport SnapEngage for Chatbots and Conversational AI in 2014, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems iDashboards is running and its propensity to invest more and deepen its relationship with Intuit , TeamSupport , Olark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing iDashboards revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for iDashboards intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
iDashboards Tech Stack and Enterprise Applications
iDashboards ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, iDashboards deployed Intuit Quickbooks Enterprise as its ERP Financial application. The deployment centralized core accounting and financial management functions for the 100 person professional services firm, provisioning Intuit Quickbooks Enterprise to support transaction processing and month end financial reporting across finance and administrative teams. The implementation established the application as the system of record for ledgers and invoicing within the company.
Configuration emphasized accounts receivable, accounts payable, general ledger, invoicing and financial reporting modules consistent with ERP Financial capabilities, with operational ownership assigned to the corporate finance function. iDashboards publicly recruited an Accounts Receivable Assistant with QuickBooks software and administrative support experience to operationalize day to day AR processing and collections workflows, reflecting governance and role based support for accounting operations. Standardizing invoicing and AR workflows inside Intuit Quickbooks Enterprise was a clear focus, aligning bookkeeping and billing processes with the firm s growth trajectory.
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iDashboards AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, iDashboards implemented TeamSupport SnapEngage on its website, deploying a customer-facing conversational solution classified as Chatbots and Conversational AI. The deployment centered on a web-embedded chat widget hosted as a cloud delivered SaaS component to support professional services customer engagement and pre-sales inquiry capture.
Configuration emphasized live chat routing, scripted responses and automated visitor qualification, with chat transcripts retained for case follow up and post interaction review. The TeamSupport SnapEngage implementation leveraged category standard capabilities including lead capture forms, canned responses, session transfer and basic conversational automation to streamline inbound inquiries. Operational ownership rested with support and sales functions, prompting formalization of chat handling workflows, escalation rules and transcript review processes.
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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iDashboards Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, iDashboards deployed Microsoft 365 to provide Collaboration capabilities across its Professional Services organization. Microsoft 365 is cited as the vendor platform used on the iDashboards website, and the deployment established Microsoft 365 as the primary Collaboration solution for employee productivity and client facing content workflows.
Configuration reflects standard Microsoft 365 Collaboration modules, including Exchange Online for email, SharePoint Online for intranet and site hosted content, OneDrive for file storage, Microsoft Teams for real time collaboration, and Office desktop and web applications for document authoring. Operational scope covered internal Professional Services teams and public website content, and governance aligns with tenant level administration, user provisioning, and role based access controls typical of Microsoft 365 deployments.
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iDashboards CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing, Sales Engagement | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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iDashboards IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at iDashboards
| First Name | Last Name | Title | Function | Department | Phone | |
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Founder & CEO | CXO | Finance | |
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Director of Enterprise Sales | Director | Finance | |
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Technical Services Director | Director | IT | |
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Human Resources & Accounting Director | Director | Finance | |
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Apps Being Evaluated by iDashboards Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from iDashboards IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the iDashboards digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD iDashboards Technographics
iDashboards is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
iDashboards operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, TeamSupport SnapEngage and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
iDashboards has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, TeamSupport and Microsoft.
iDashboards recently adopted applications including
Ruby Live Chat in 2021, Zoominfo Platform in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of iDashboards’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates iDashboards’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete iDashboards technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.