IDBI BANK
IDBI Tower, WTC Complex, Cuffe Parade, Colaba,
Mumbai, 400005,
India
Mumbai, 400005,
India
91 22 6771 9100
Banking and Financial Services
IDBI BANK Technographics
IDBI BANK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IDBI BANK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17000 IDBI BANK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IDBI BANK has purchased the following applications: Infosys Finacle for Core Banking in 2010, Infosys Finacle India Trade Connect Blockchain for Blockchain Platform in 2021, Clavax Novus Loyalty for Customer Loyalty in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IDBI BANK is running and its propensity to invest more and deepen its relationship with Infosys , EdgeVerve , Clavax or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IDBI BANK revenues, which have grown to $3.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IDBI BANK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IDBI BANK Tech Stack and Enterprise Applications
IDBI BANK ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infosys | Legacy | Infosys Finacle | Core Banking | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, IDBI BANK implemented Infosys Finacle as its Core Banking application to centralize account services and e-banking functionality. Later operational work included a focused customization and testing engagement from December 2018 to March 2019 that targeted Finacle E-Banking modules.
The deployment emphasized modular customization within Infosys Finacle, with development work on User Maintenance, Accounts Inquiry, Tax Payments, Service Request and transfer modules. Implementation work covered end-to-end development from front-end JSP pages through Java business logic to database persistence, using the FEBA Finacle environment alongside Oracle SQL Developer for data tasks.
Operational coverage concentrated on retail and customer-facing banking functions, extending to e-banking channels, payments processing flows and service request handling that affect operations, digital channels and customer service teams. The implementation and subsequent customizations were executed in an Agile delivery model, leveraging tools such as Postman for API validation, Mantis for issue tracking and SVN for source control.
Governance and quality processes included daily stand-up meetings, walkthroughs with QA teams and multi-level testing cycles, specifically smoke, functional, regression and integration testing. Findings from testing were converted into design updates and implemented iteratively in Infosys Finacle, maintaining a focus on modular configuration and release-oriented change control.
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IDBI BANK Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EdgeVerve | Legacy | Infosys Finacle India Trade Connect Blockchain | Blockchain Platform | Blockchain | n/a | 2021 | 2021 |
In 2021, IDBI Bank joined the Indian Banks’ Blockchain Infrastructure Co consortium and invested 50 million rupees to provision the Infosys Finacle India Trade Connect Blockchain in the Blockchain Platform category, targeting domestic Letters of Credit. Filings show IDBI Bank took a 5.55% stake in the consortium alongside multiple Indian banks, with the combined funding announced at roughly $12 million for the initial Letter of Credit solution.
The Infosys Finacle India Trade Connect Blockchain implementation centers on trade finance capabilities common to consortium blockchain deployments, including orchestration of letter of credit lifecycles, a shared immutable ledger for trade documentation, and permissioned data sharing across participating banks. Configuration emphasis is on consented transaction visibility and streamlined document exchange to support end-to-end Letters of Credit processing within the consortium.
The solution will use the Infosys Finacle Connect solution for interbank connectivity and to interface with participating banks’ trade finance operations and back-office processing. The Reserve Bank of India is involved in discussions and the RBI research arm IDRBT is concurrently working on a model blockchain for trade finance, while other market initiatives such as Monetago have been noted as precedent in India’s trade finance blockchain activity.
Governance is structured through the Indian Banks’ Blockchain Infrastructure Co ownership stakes, with each principal participant contributing capital and a proportional equity share, and a planned rollout expected later in 2021 to onboard consortium members and initial production Letter of Credit workflows.
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IDBI BANK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Clavax | Legacy | Clavax Novus Loyalty | Customer Loyalty | CRM | n/a | 2020 | 2020 |
In 2020, IDBI BANK implemented Clavax Novus Loyalty as a Customer Loyalty solution to create an Offers & eCommerce marketplace called Deals & Delight for debit-card customers in India. The deployment targeted rewards, gift-cards and campaign management capabilities to support the bank's CRM and loyalty operations for retail cardholders.
The Clavax Novus Loyalty implementation centered on a rewards marketplace module and campaign management functionality. Functional capabilities included offer and catalog management, merchant deals presentation, digital gift-card issuance and campaign orchestration for targeted debit-card promotions, along with standard loyalty workflows for reward accrual and redemption.
Scope of the rollout covered debit-card customers across India and positioned the application as the primary channel for cardholder offers and promotions within the bank's CRM and loyalty business function. Clavax powered the IDBI debit-card offers marketplace and provided the application layer for managing campaigns and catalog content, while operational governance and campaign approvals were managed by the bank's marketing and loyalty teams.
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Marketing Analytics | CRM |
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2019 | 2019 |
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IDBI BANK EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2011 | 2011 |
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IDBI BANK Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Asset and Wealth Management | Investment Management |
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2006 | 2007 |
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Asset and Wealth Management | Investment Management |
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2009 | 2011 |
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IDBI BANK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Risk Management | TRM |
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2023 | 2024 |
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IDBI BANK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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IDBI BANK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at IDBI BANK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by IDBI BANK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IDBI BANK IT executives and key decision makers. This section highlights IDBI BANK's latest recorded technology evaluations, including Legacy for Legacy System on 2026-01-31, Oracle Cloud HCM Recruiting for Recruiting on 2026-01-17, and Yardi Voyager for Real Estate Property Management on 2025-04-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IDBI BANK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD IDBI BANK Technographics
IDBI BANK is a Banking and Financial Services organization based in India,
with around 17000 employees and annual revenues of $3.60 billion.
IDBI BANK operates a diverse technology stack with applications such as
Infosys Finacle, Infosys Finacle India Trade Connect Blockchain and Clavax Novus Loyalty,
covering areas like Core Banking, Blockchain Platform and Customer Loyalty.
IDBI BANK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infosys, EdgeVerve and Clavax.
IDBI BANK recently adopted applications including
rt360 in 2023, Google Cloud DNS in 2022 and Infosys Finacle India Trade Connect Blockchain in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IDBI BANK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates IDBI BANK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IDBI BANK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.