IdeaPaint
40 Broad Street,
Boston, 2109, MA,
United States
Boston, 2109, MA,
United States
1 617-714-1050
Consumer Packaged Goods
IdeaPaint Technographics
IdeaPaint Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IdeaPaint and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 IdeaPaint employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IdeaPaint has purchased the following applications: PayPal Enterprise for Payment Processing in 2021, LiveChat for Chatbots and Conversational AI in 2012, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IdeaPaint is running and its propensity to invest more and deepen its relationship with PayPal , Apple , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IdeaPaint revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IdeaPaint intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IdeaPaint Tech Stack and Enterprise Applications
IdeaPaint ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, IdeaPaint implemented PayPal Enterprise for Payment Processing on its website. The PayPal Enterprise implementation handles online checkout, authorization, capture, and settlement for IdeaPaint's ecommerce storefront and serves as the primary payment pathway for card and digital wallet transactions. The deployment uses PayPal Enterprise capabilities for hosted and embedded checkout flows, tokenization of payment instruments, and PCI oriented payment handling.
Architecturally the integration is web centric, combining client side checkout components with server side API calls and webhook based event notifications into downstream order and finance workflows. Operational coverage centers on ecommerce, payments, and finance functions within IdeaPaint, supporting online order to cash and customer payment reconciliation processes. Configuration and governance focus on payment method management, transaction routing, and fraud and risk controls consistent with Payment Processing implementations using PayPal Enterprise.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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IdeaPaint AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, IdeaPaint implemented LiveChat on its website. LiveChat is deployed as a site-embedded SaaS chat widget in the Chatbots and Conversational AI category to enable real-time visitor messaging and web channel engagement.
The LiveChat implementation leverages standard conversational capabilities such as live agent chat, canned responses, chat transcripts, and visitor session context to support customer support and pre-sales inquiry handling. The architecture is cloud-hosted with a browser-embedded widget connecting web visitors to agents, and the operational scope centers on web customer engagement and sales support workflows managed through the LiveChat application.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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IdeaPaint Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, IdeaPaint deployed Microsoft 365 as its primary Collaboration platform. The implementation established a cloud tenant to provide unified communication and document collaboration across the company, reflecting deployment for an 80 employee, United States based consumer packaged goods company.
The Microsoft 365 deployment centered on core Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for intranet and team sites, OneDrive for user file storage, and Microsoft Teams for chat and meetings. Identity and access were managed within the Microsoft 365 tenant using Azure Active Directory to support single sign on, group-based permissions, and role-based administration.
Operational coverage encompassed company-wide collaboration across business functions such as sales, marketing, and operations, with standard workflows for shared document editing, version control, and permission governance. Tenant-level governance was implemented through centralized administration of mailboxes and SharePoint sites, staged user onboarding, and site provisioning workflows. Public site source confirms IdeaPaint is using Microsoft 365 on their website.
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IdeaPaint CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2011 | 2011 |
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CRM | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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IdeaPaint IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IdeaPaint CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at IdeaPaint
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President & CEO | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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VP Marketing | VP | Marketing | |
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Apps Being Evaluated by IdeaPaint Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IdeaPaint IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IdeaPaint digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD IdeaPaint Technographics
IdeaPaint is a Consumer Packaged Goods organization based in United States,
with around 80 employees and annual revenues of $8.0 million.
IdeaPaint operates a diverse technology stack with applications such as
PayPal Enterprise, LiveChat and Microsoft 365,
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
IdeaPaint has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayPal, LiveChat, Inc. and Microsoft.
IdeaPaint recently adopted applications including
PayPal Enterprise in 2021, Apple Pay in 2020 and Google Pay in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IdeaPaint’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates IdeaPaint’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IdeaPaint technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.