Istanbul, 34696,
Turkey
IdeaSoft Technographics
IdeaSoft Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IdeaSoft and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 IdeaSoft employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IdeaSoft has purchased the following applications: JivoChat for Chatbots and Conversational AI in 2023, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, KivaCRM for CRM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IdeaSoft is running and its propensity to invest more and deepen its relationship with JivoChat , Google , Kiva Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IdeaSoft revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IdeaSoft intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IdeaSoft Tech Stack and Enterprise Applications
IdeaSoft AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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IdeaSoft Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
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IdeaSoft CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kiva Technology | Legacy | KivaCRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018, IdeaSoft implemented KivaCRM as its central CRM to consolidate sales, reporting and analytics across its Turkey operations. The deployment positioned KivaCRM as the primary CRM for sales force automation and commercial reporting within the company.
KivaCRM was configured to support Sales Force Automation workflows, opportunity and pipeline management, and operational reporting. The implementation emphasized configurable dashboards and analytics, enabling standardized lead-to-order workflows and consolidated sales performance reporting using KivaCRM reporting modules.
Integrations include inferred ecommerce connectivity between KivaCRM and IdeaSoft ecommerce systems, based on vendor product documentation referencing IdeaSoft, enabling order and customer synchronization across channels. Operational coverage focused on sales and commercial teams in Turkey, with the system serving as the authoritative customer and opportunity record.
Governance centered on centralizing customer data and standardizing sales processes in KivaCRM, with rollout and process adoption across IdeaSoft’s Turkey sales organization. The vendor reports that IdeaSoft doubled operational efficiency and sales success after adoption, and KivaCRM remains the core CRM for the company’s sales and analytics functions.
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2018 | 2018 |
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IdeaSoft ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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IdeaSoft PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IdeaSoft IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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IdeaSoft CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at IdeaSoft
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by IdeaSoft Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||