AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

IdeaSoft Tech Stack and Enterprise Applications

IdeaSoft AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
JivoChat Legacy JivoChat Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
IdeaSoft Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
IdeaSoft CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kiva Technology Legacy KivaCRM CRM CRM n/a 2018 2018
In 2018, IdeaSoft implemented KivaCRM as its central CRM to consolidate sales, reporting and analytics across its Turkey operations. The deployment positioned KivaCRM as the primary CRM for sales force automation and commercial reporting within the company. KivaCRM was configured to support Sales Force Automation workflows, opportunity and pipeline management, and operational reporting. The implementation emphasized configurable dashboards and analytics, enabling standardized lead-to-order workflows and consolidated sales performance reporting using KivaCRM reporting modules. Integrations include inferred ecommerce connectivity between KivaCRM and IdeaSoft ecommerce systems, based on vendor product documentation referencing IdeaSoft, enabling order and customer synchronization across channels. Operational coverage focused on sales and commercial teams in Turkey, with the system serving as the authoritative customer and opportunity record. Governance centered on centralizing customer data and standardizing sales processes in KivaCRM, with rollout and process adoption across IdeaSoft’s Turkey sales organization. The vendor reports that IdeaSoft doubled operational efficiency and sales success after adoption, and KivaCRM remains the core CRM for the company’s sales and analytics functions.
Customer Engagement CRM 2017 2017
Customer Experience CRM 2020 2020
Digital Advertising Platform CRM 2018 2018
Marketing Analytics CRM 2016 2016
Marketing Analytics CRM 2024 2024
Marketing Automation CRM 2016 2016
Tag Management CRM 2018 2018
IdeaSoft ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
IdeaSoft PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
Transactional Email PaaS 2019 2019
IdeaSoft IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2012 2012
Content Delivery Network IaaS 2024 2024
IdeaSoft CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF), Phishing Protection CyberSecurity 2024 2024

IT Decision Makers and Key Stakeholders at IdeaSoft

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by IdeaSoft Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IdeaSoft IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IdeaSoft digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD IdeaSoft Technographics
IdeaSoft is a Professional Services organization based in Turkey, with around 250 employees and annual revenues of $35.0 million.
IdeaSoft operates a diverse technology stack with applications such as JivoChat, Google Workspace (Formerly Google G-Suite) and KivaCRM, covering areas like Chatbots and Conversational AI, Collaboration and CRM.
IdeaSoft has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as JivoChat, Google and Kiva Technology.
IdeaSoft recently adopted applications including Mouseflow in 2024, Cloudflare CDN in 2024 and Cloudflare Bot Management in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IdeaSoft’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates IdeaSoft’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IdeaSoft technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.