IDEMIA
2 Place Samuel de Champlain,
Courbevoie, 92400,
France
Courbevoie, 92400,
France
33 1 73 60 20 20
Professional Services
IDEMIA Technographics
IDEMIA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IDEMIA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15000 IDEMIA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IDEMIA has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, FreeWheel Demandsuite for Agency Management in 2024, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IDEMIA is running and its propensity to invest more and deepen its relationship with Microsoft , FreeWheel, A Comcast Company , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IDEMIA revenues, which have grown to $3.34 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IDEMIA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IDEMIA Tech Stack and Enterprise Applications
IDEMIA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, IDEMIA deployed Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform. The rollout focused on standardizing financial and supply chain processes across multiple factories and consolidating master data and order-to-cash workflows.
The implementation included a Master Data Management set-up and business process outsourcing for manufacturing and O2C, with Microsoft Dynamics 365 for Finance and Operations configured to support core financials, inventory and shop-floor ERP capabilities typical of an ERP Financial system. Configuration work emphasized manufacturing-oriented modules, shop-floor transaction capture, and alignment of O2C controls with centralized master data.
Integrations were executed with on-site warehouse management systems and manufacturing execution systems, and feeds were connected to Big Data platforms for analytics and reporting. The deployment architecture layered D365 Finance and Operations as the transactional ERP hub, with WMS and MES retained for execution and Big Data systems consuming consolidated operational and master-data streams.
Governance followed a Manufacturing and Supply Chain roadmap, instituting centralized master data governance, factory-by-factory staging for functional cutovers, and process rework across supply chain systems and master data domains. Microsoft Dynamics 365 for Finance and Operations served as the core ERP Financial system to unify financial, inventory, and manufacturing transaction flows.
|
IDEMIA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Demandsuite | Agency Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, IDEMIA implemented FreeWheel Demandsuite as an Agency Management application on its website. The deployment is focused on enabling programmatic demand orchestration and centralized campaign control for IDEMIA's web properties.
FreeWheel Demandsuite was configured to provide core Agency Management capabilities including campaign and inventory management, order orchestration, ad decisioning rules, and consolidated reporting. The implementation leveraged FreeWheel Demandsuite to establish lifecycle workflows for campaign setup, trafficking, and measurement, aligning platform configuration with ad operations processes.
Deployed directly on IDEMIA's website, the FreeWheel Demandsuite instance interfaces with IDEMIA web ad inventory and digital media delivery workflows, supporting marketing and ad operations teams. The solution scope emphasizes digital marketing, ad operations, and revenue management business functions, with FreeWheel Demandsuite serving as the central Agency Management system for those functions.
Governance changes introduced centralized approval and inventory allocation workflows to standardize order processing and campaign reporting, shifting operational stewardship to ad operations and marketing stakeholders. Rollout was implemented as a site focused web deployment with staged configuration and validation across content owners and media operations teams.
|
IDEMIA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, IDEMIA implemented Cisco Webex Meetings for Audio Video and Web Conferencing. Cisco Webex Meetings is embedded on IDEMIA's website to provide browser and native client meeting access for customer facing interactions and internal collaboration. The deployment emphasizes core conferencing capabilities including meeting scheduling, screen sharing, recording, participant management, and secure audio and video streams. This implementation positions Cisco Webex Meetings to support collaboration and customer engagement workflows within IDEMIA's professional services operations.
The technical deployment follows a cloud hosted conferencing architecture with embedded meeting components on public pages and authenticated meeting rooms for internal users. Configuration work focused on provisioning user accounts, access controls, recording retention settings and meeting governance policies to align with corporate compliance needs. Operational coverage targets website based engagement and collaboration across product and professional services functions, with the Cisco Webex Meetings application serving as the primary Audio Video and Web Conferencing platform.
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
IDEMIA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
IDEMIA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
IDEMIA EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Financial Consolidation and Close | EPM |
|
2018 | 2018 |
|
IDEMIA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
IDEMIA TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2017 | 2018 |
|
IDEMIA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IDEMIA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
|
|
|
|
Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at IDEMIA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Head of Group Consolidation and Norms. | Director | Finance | |
|
|
|
Corporate Management Controller | Director | Finance | |
|
|
|
Financial Controller | FP&A | Director | Finance | |
|
|
|
SVP, CIO Idemia Secure Transaction | CXO | IT | |
|
Apps Being Evaluated by IDEMIA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IDEMIA IT executives and key decision makers. This section highlights IDEMIA's latest recorded technology evaluations, including Temenos T24 for Core Banking on 2025-06-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IDEMIA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-06-12 | IDEMIA | Evaluated | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD IDEMIA Technographics
IDEMIA is a Professional Services organization based in France,
with around 15000 employees and annual revenues of $3.34 billion.
IDEMIA operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, FreeWheel Demandsuite and Cisco Webex Meetings,
covering areas like ERP Financial, Agency Management and Audio Video and Web Conferencing.
IDEMIA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, FreeWheel, A Comcast Company and Cisco Systems.
IDEMIA recently adopted applications including
FreeWheel Demandsuite in 2024, Zoom in 2022 and Adobe Experience Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IDEMIA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates IDEMIA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IDEMIA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.